{"id":1030,"date":"2025-09-04T09:16:14","date_gmt":"2025-09-04T09:16:14","guid":{"rendered":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/1assist.com.sg\/?page_id=1030"},"modified":"2025-10-15T14:54:25","modified_gmt":"2025-10-15T06:54:25","slug":"faqs","status":"publish","type":"page","link":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/1assist.com.sg\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\n
\n

Frequently Asked Questions (FAQ)<\/h1>


<\/p><\/div>\n\n\n\n

Looking to hire a domestic helper but unsure where to begin?
Have some doubts about the process involved with engaging a foreign domestic helper?
Here are some common questions and answers to give you a heads-up on what to expect.<\/p>\n<\/div><\/div>\n\n\n\n

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tAre you a Licensed Employment Agency?<\/span><\/div>

Yes, we are. Our license number is 14C7037. This license is issued by the Ministry of Manpower (MOM) to operate a Maid\u00a0Recruitment and Deployment business.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tWhat documents are necessary for a first-time employer?<\/span><\/div>

1) For Local employer\u00a0(<\/strong>following details to process the maids work permit application):
Identity Card (as well as those of members of his household)
Proof of income in the form of Notice of Assessment (and that of the spouse if applicable) or his authority to the Ministry of Manpower to verify his income (and his spouse\u2019s if applicable) with the Internal Revenue Authority;
or if he has recently returned after an extended absence, a letter by an officer of the company he is attached to showing:
i. His position in the company
ii. His monthly income
iii. The date employment commences
If Notice of Assessment is not available and the Employer has not paid income tax in the current or previous year,
1. his income tax assessment if he was working abroad AND
2. a statement from CPF showing his contribution for the last 3 months, if applicable.
2) For\u00a0<\/strong>Expatriate\u00a0employer\u00a0(<\/strong>following details to process the maids work permit application):
Passport Copy- of self and members of the family
Employment pass and dependent pass of family members living with him\/her<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tHow long does it take to get a maid from overseas?<\/span><\/div>

Firstly, the application for a maid has to be completed correctly\u00a0to process the maid\u2019s\u00a0Work Permit. Following which it takes anywhere from one to six weeks for the maid to arrive and commence working. The maid arrival duration may\u00a0also depend\u00a0on the maid nationality.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tWhat is the maid levy and how much does it cost?<\/span><\/div>

As per MOM regulations, an employer needs to pay the maid\u2019s levy. The maid\u2019s levy is a monthly tax paid to the government for every foreign domestic worker employed in the Singapore. The levy is priced at SGD$300.00 per month or SGD$10 per day, payable for the work permit validity period.
For Singaporeans with young children 16years and below or elderly above 67 years of age living under the same household, the government offers a concessionary rate of SGD 60.00 per month. The levy is collected by the\u00a0 MOM.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tWhich countries can I employ a maid from?<\/span><\/div>

You can only employ maids from MOM approved countries for Foreign Domestic Workers (FDW). These countries are: Malaysia, Philippines, Indonesia, Thailand, Myanmar, Sri Lanka, India and Bangladesh. The Latest Additional Country would be Cambodia (From October 2016)<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tWhat is a security bond and how much is it?<\/span><\/div>

The employer is responsible for the repatriation of the maid once the usual contract of 2 years expires, unless it is renewed. He\u00a0is\u00a0required to post a security deposit (bond) of $5,000 for every maid with the Work Permit Department, MOM. If he\u00a0fails to repatriate the maid after the cancellation of her work permit, there is a\u00a0risk of\u00a0losing the $5,000 security deposit.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tAre there alternatives to the S$5000 security bond?<\/span><\/div>

The employer can purchase an insurance policy from various Insurance companies, which is an alternative to placing the $5000\u00a0deposit to MOM.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tWhat is Personal Accident Insurance?<\/span><\/div>

Employers need to purchase personal accident insurance coverage for the maid. The minimum sum insured is $60,000. You can purchase such insurance with various options with different Insuring Agencies.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tDo maids need to undergo medical checkups? If so, how often?<\/span><\/div>

All Maids are required to go for medical check up\u00a0in Singapore within 14 days from her arrival date.\u00a0She must get herself examined by a certified medical institution and can only be deemed fit for work if she passes her medical test. Subsequently,\u00a0medical examinations are\u00a0required every six\u00a0months for the medical screening\u00a0for VDRL, pregnancy, and HIV. It is the employer\u2019s responsibility to bring the maid for the 6 monthly check up.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tWho would bear the medical expenses of the maid?<\/span><\/div>

An Employer is liable to pay the full cost of the medical expenses, including hospitalisation. It is thus\u00a0wiser to get insurance coverage for hospitalisation expenses for the\u00a0maid.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tHow can the maid remit money back home?<\/span><\/div>

In order for her to send money home, she can engage a remittance service with the following:
J-Dee Remittance Services
2 Beach Road
#01-4791
North Bridge Road
Singapore 190002<\/a>
Tel: 6294\u00a08720
Ameertech Remittance Services
291 Serangoon Road
#03-00 Serangoon Building
Singapore 218107<\/a>
Tel: 6297\u00a07707
ActionPlus Remittance Services
133 New Bridge Road
#03-05 Chinatown Point
Singapore 059413<\/a>
Tel: 6533\u00a03083
CYS Express Exchange Pte Ltd
3 Shenton Way
#02-05 Shenton House
Singapore\u00a0068805<\/a>
Tel: 6226 2088
GPL Remittance Pte Ltd
5001 Beach Road
#01-77A Golden Mile Complex
Singapore 199588<\/a>
Tel: 6291 2991
One-Stop Remittance Centre
304 Orchard Road
#03-30 Lucky Plaza
Singapore\u00a0238863<\/a>
Tel: 6834 0071
Moneyhome Remittance Express
545 Orchard Road
#13-01 Far East Shopping Centre
Singapore 238882<\/a>
Tel: 6732\u00a08777
Sonali Exchange Pte Ltd
587 Bukit Timah Road
#03-26, Coronation Plaza
Singapore 269707<\/a>
Tel: 6294\u00a09862<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tWhat is the average salary of a maid from Myanmar?<\/span><\/div>

Basic Starting Salary is SGD500.00 (Fresh) to SGD700.00.\u00a0
This would be much dependent on the maids\u2019 working experiences.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tWhat is the average salary of a maid from Philippines?<\/span><\/div>

The Philippine Overseas Employment Administration\u2019s stipulates the salary of Filipino maids as between SGD600.00 (Fresh) to SGD800.00. This would be much dependent on the maids\u2019 working experiences.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tWhat is the average salary of a maid from Indonesia?<\/span><\/div>

Basic Starting Salary is SGD550.00 (Fresh) to SGD750.00.\u00a0 This would be much dependent on the maids\u2019 working experiences.<\/p><\/div><\/div><\/div><\/div><\/div>\n\n\n\n

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Join Our Happy Customers Now<\/h2><\/div><\/div><\/div>\n\n\n\n
\n
Get Started Today<\/div><\/a><\/div><\/div>\n<\/div><\/div>\n\n\n\n

Or<\/p>

Call: 65-6463-0419<\/h3><\/div>\n<\/div><\/div>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Frequently Asked Questions (FAQ) Looking to hire a domestic helper but unsure where to begin? Have some doubts about the […]<\/p>\n","protected":false},"author":1,"featured_media":1138,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"disabled","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1030","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nFAQs - 1 Assist Agency<\/title>\n<meta name=\"description\" content=\"Here are some common questions by potential employers of foreign domestic workers. 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