{"id":5842,"date":"2017-10-31T14:41:43","date_gmt":"2017-10-31T06:41:43","guid":{"rendered":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/idcards.demo.co-enterprise.com.sg\/?page_id=5842"},"modified":"2022-08-05T09:43:10","modified_gmt":"2022-08-05T01:43:10","slug":"returns-and-exchanges","status":"publish","type":"page","link":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/barcode.com.sg\/returns-and-exchanges\/","title":{"rendered":"Refunds, Exchanges &#038; Cancellation"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><p>[vc_row][vc_column][vc_column_text]<\/p>\n<h4 style=\"text-align: center;\">Easy 7-Days Return Policy<\/h4>\n<p style=\"text-align: center;\">We want you to be happy with your product!\u00a0 If you have purchased an incorrect or unwanted item,<br \/>\nyou may return it within 7 days of receipt in its new condition and original packaging.<br \/>\nHowever, please note that we don&#8217;t do refunds for courier options that have been paid.<\/p>\n<p>[\/vc_column_text][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][vc_icon icon_fontawesome=&#8221;fas fa-archive&#8221; color=&#8221;black&#8221; size=&#8221;lg&#8221; align=&#8221;center&#8221; css=&#8221;.vc_custom_1659663751774{margin-bottom: 10px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1632103196836{padding-right: 15px !important;padding-left: 15px !important;}&#8221;]<\/p>\n<h5 style=\"text-align: center;\"><strong>Unopened\/Unused Items<\/strong><\/h5>\n<p>If you have purchased an incorrect or unwanted item, you may return it within 7 days of receipt according to the following:<\/p>\n<ul>\n<li>Product must be unused, with no markings.<\/li>\n<li>Product returns must include original packaging, accessories, boxes, instructions, etc.<\/li>\n<li>Products must be shipped back to All ID Asia by customer.<\/li>\n<li>A 15% processing fee will be deducted from your refund amount. We do not refund any shipping costs.<\/li>\n<li>Please contact us with any pre-sale questions.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1509608699903{padding-right: 10px !important;padding-left: 10px !important;}&#8221;][vc_icon icon_fontawesome=&#8221;fab fa-dropbox&#8221; color=&#8221;black&#8221; size=&#8221;lg&#8221; align=&#8221;center&#8221; css=&#8221;.vc_custom_1659663763514{margin-bottom: 10px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1509613070947{padding-right: 15px !important;padding-left: 15px !important;}&#8221;]<\/p>\n<h5 style=\"text-align: center;\"><strong>Opened\/Other Items<\/strong><\/h5>\n<p style=\"text-align: left;\">We are unable to accept the return of the following items:<\/p>\n<ul>\n<li style=\"text-align: left;\">Used printers and software.<\/li>\n<li style=\"text-align: left;\">Opened media such as cards, ribbons and\/or printer cleaning kits.<\/li>\n<li style=\"text-align: left;\">Special order items.<\/li>\n<li style=\"text-align: left;\">Custom-printed or custom-programmed products, including but not limited to custom cards, custom lanyards, custom badge reels, etc.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/4&#8243;][vc_icon icon_fontawesome=&#8221;fas fa-exclamation-triangle&#8221; color=&#8221;black&#8221; size=&#8221;lg&#8221; align=&#8221;center&#8221; css=&#8221;.vc_custom_1659663731310{margin-bottom: 10px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1509613041152{padding-right: 15px !important;padding-left: 15px !important;}&#8221;]<\/p>\n<h5 style=\"text-align: center;\"><strong>Defective Item<\/strong><\/h5>\n<p style=\"text-align: center;\">If you received a product that is non-functioning or defective out of the packaging, please contact us to arrange for a return material authorization (RMA). We will do our best to replace the product as quickly as possible.<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/4&#8243;][vc_icon icon_fontawesome=&#8221;fas fa-times&#8221; color=&#8221;black&#8221; size=&#8221;lg&#8221; align=&#8221;center&#8221; css=&#8221;.vc_custom_1659663788248{margin-bottom: 10px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1632103113836{padding-right: 15px !important;padding-left: 15px !important;}&#8221;]<\/p>\n<h5 style=\"text-align: center;\"><strong>Cancellation<\/strong><\/h5>\n<p style=\"text-align: center;\">If you&#8217;d like to cancel orders before it is fulfilled, there&#8217;ll be a 5% processing fee deducted from the refund amout.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><strong>If you require further assistance, please call us at +65 6778 0075, live chat with us or email to <a href=\"mailto:hello@allid.com.sg\">hello@allid.com.sg<\/a><\/strong><\/p>\n<p>[\/vc_column_text][vc_empty_space][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text] Easy 7-Days Return Policy We want you to be happy with your product!\u00a0 If you have purchased an incorrect<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"bwfblock_default_font":"","footnotes":""},"class_list":["post-5842","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.3 - aioseo.com -->\n\t<meta name=\"description\" content=\"Easy 7-Days Return Policy - We want you to be happy with your product! 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