{"id":4282,"date":"2026-10-08T22:13:50","date_gmt":"2026-10-08T14:13:50","guid":{"rendered":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/brainbooster.com.sg\/faq\/"},"modified":"2026-10-08T22:13:50","modified_gmt":"2026-10-08T14:13:50","slug":"faq","status":"publish","type":"page","link":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/brainbooster.com.sg\/faq\/","title":{"rendered":"Student Care FAQs for Parents in Hougang and Kovan"},"content":{"rendered":"<style>\n.bbfaq{--ink:#704825;--gold:#f8bf2c;--muted:#6b6257;--line:#efe7da}\n.bbfaq *{box-sizing:border-box}\n.bbfaq-intro{max-width:760px;margin:0 auto 42px;text-align:center;\n font-family:\"Figtree\",sans-serif;font-size:17px;line-height:1.75;color:var(--muted)}\n.bbfaq-nav{display:flex;flex-wrap:wrap;justify-content:center;gap:10px;margin:0 auto 46px;padding:0;list-style:none;max-width:900px}\n.bbfaq-nav li{list-style:none;margin:0}\n.bbfaq-nav a{display:inline-block;font-family:\"Figtree\",sans-serif;font-size:14px;font-weight:600;\n line-height:1;padding:11px 18px;border-radius:999px;border:2px solid var(--line);\n color:var(--ink);text-decoration:none;background:#fff;transition:all .2s ease}\n.bbfaq-nav a:hover{border-color:var(--gold);color:var(--ink)}\n.bbfaq-cat{max-width:860px;margin:0 auto 44px;scroll-margin-top:110px}\n.bbfaq-cat > h2{font-family:\"Salsa\",cursive;font-size:25px;line-height:1.3;color:var(--ink);\n margin:0 0 18px;padding-bottom:10px;border-bottom:3px solid var(--gold);display:inline-block}\n.bbfaq-item{border:2px solid var(--line);border-radius:14px;margin:0 0 12px;background:#fff;\n transition:border-color .2s ease}\n.bbfaq-item[open]{border-color:var(--gold)}\n.bbfaq-item > summary{cursor:pointer;list-style:none;padding:18px 54px 18px 22px;position:relative;\n font-family:\"Figtree\",sans-serif;font-size:16.5px;font-weight:700;color:var(--ink);line-height:1.5}\n.bbfaq-item > summary::-webkit-details-marker{display:none}\n.bbfaq-item > summary::after{content:\"+\";position:absolute;right:22px;top:50%;transform:translateY(-50%);\n font-size:24px;font-weight:400;color:var(--gold);line-height:1}\n.bbfaq-item[open] > summary::after{content:\"\\2013\"}\n.bbfaq-item > summary:hover{color:#ff7200}\n.bbfaq-answer{padding:0 22px 20px;font-family:\"Figtree\",sans-serif;font-size:16px;\n line-height:1.8;color:#5f574c}\n.bbfaq-answer p{margin:0}\n.bbfaq-top{display:block;text-align:right;max-width:860px;margin:0 auto 26px;\n font-family:\"Figtree\",sans-serif;font-size:13px;color:#a99c88;text-decoration:none}\n.bbfaq-top:hover{color:#ff7200}\n.bbfaq-cta{max-width:860px;margin:50px auto 0;background:var(--gold);border-radius:18px;\n padding:30px 26px;text-align:center}\n.bbfaq-cta h2{font-family:\"Salsa\",cursive;font-size:23px;color:#fff;margin:0 0 10px;border:0;padding:0}\n.bbfaq-cta p{font-family:\"Figtree\",sans-serif;font-size:16px;line-height:1.7;color:#fff;margin:0 0 20px}\n.bbfaq-cta a{display:inline-block;background:#fff;color:var(--ink);font-family:\"Figtree\",sans-serif;\n font-weight:700;font-size:15px;padding:13px 26px;border-radius:999px;text-decoration:none}\n.bbfaq-cta a:hover{background:var(--ink);color:#fff}\n@media(max-width:640px){.bbfaq-item > summary{font-size:15.5px;padding:16px 46px 16px 18px}\n .bbfaq-answer{padding:0 18px 18px;font-size:15.5px}}\n<\/style>\n<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\", \"@type\": \"FAQPage\", \"mainEntity\": [{\"@type\": \"Question\", \"name\": \"What is Brain Booster?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Brain Booster provides student care for primary-school children in Hougang and Kovan. Our programme combines a structured daily routine, schoolwork support, caring guidance and age-appropriate opportunities for children to build confidence, responsibility and independence.\"}}, {\"@type\": \"Question\", \"name\": \"Which ages and primary levels does Brain Booster support?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Brain Booster\u2019s current public programme information is designed for children aged approximately 6 to 12, from Primary 1 to Primary 6. Please contact the preferred centre to confirm the levels currently accepted and whether a place is available.\"}}, {\"@type\": \"Question\", \"name\": \"What makes Brain Booster different from tuition?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Student care supports the child\u2019s after-school routine: safe care, meals, schoolwork completion, revision habits, communication and personal development. It is not a replacement for subject-specialist tuition. Families who need intensive subject teaching may choose tuition separately.\"}}, {\"@type\": \"Question\", \"name\": \"What does \u201cschool-first, whole-child\u201d mean?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"It means school responsibilities come first, while children are also guided to build useful routines, confidence, independence and consideration for others. The aim is a balanced after-school environment rather than a schedule that focuses only on worksheets or only on recreation.\"}}, {\"@type\": \"Question\", \"name\": \"Can parents visit a centre before deciding?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Yes. Parents may contact the relevant centre to request information or arrange a suitable time to visit. A visit is useful for understanding the environment, daily routine, communication process and current availability.\"}}, {\"@type\": \"Question\", \"name\": \"How do I enrol my child?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Start by contacting the Kovan or Hougang branch. The team will confirm the child\u2019s level, school, preferred start date, pickup needs and current availability, then explain the next steps and documents required.\"}}, {\"@type\": \"Question\", \"name\": \"Are places currently available?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Availability can change by branch, primary level and intake period. Please contact the preferred centre for the latest information. If a place is not immediately available, ask whether you can register interest for a future intake.\"}}, {\"@type\": \"Question\", \"name\": \"Can I join a waiting list or register interest?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Where immediate placement is unavailable, parents may ask the centre to record their interest for a future intake. The branch will explain what information is required and whether a waiting-list or future-intake process is currently offered.\"}}, {\"@type\": \"Question\", \"name\": \"How much are the student care fees?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Fees may depend on the programme, branch and any approved additional arrangements. Please request the current written fee schedule from the relevant centre before enrolling. The website should not display an outdated fee.\"}}, {\"@type\": \"Question\", \"name\": \"Is there a registration fee, deposit or withdrawal notice period?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Please ask the centre for the current enrolment terms, including any registration fee, deposit, payment schedule and notice period. Parents should receive the applicable written terms before confirming enrolment.\"}}, {\"@type\": \"Question\", \"name\": \"Where are Brain Booster\u2019s centres?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Brain Booster has two published locations: Kovan Branch at 124 Hougang Avenue 1, #01-1436, Singapore 530124, and Hougang Branch at 311 Hougang Avenue 5, #01-179, Singapore 530311\"}}, {\"@type\": \"Question\", \"name\": \"What are the operating hours on school days?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"The current published hours are Monday to Friday, 1:30 pm to 7:00 pm on school days. The centres are closed on Saturdays, Sundays and public holidays. Please confirm special arrangements directly with the branch.\"}}, {\"@type\": \"Question\", \"name\": \"What are the operating hours during school holidays?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"The current published non-school-day and vacation hours are Monday to Friday, 7:30 am to 7:00 pm. Parents should confirm the applicable holiday schedule, arrival arrangements and any additional charges before each holiday period.\"}}, {\"@type\": \"Question\", \"name\": \"Is Brain Booster open on weekends or public holidays?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"The current published schedule states that both centres are closed on Saturdays, Sundays and public holidays.\"}}, {\"@type\": \"Question\", \"name\": \"Which branch should I contact?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Contact the branch that best matches your child\u2019s school, pickup needs and home or work route. Kovan Branch: +65 6635 1401 or +65 9855 2920. Hougang Branch: +65 8043 9489.\"}}, {\"@type\": \"Question\", \"name\": \"Does Brain Booster provide school pickup?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"School pickup arrangements depend on the branch, school, dismissal time, route capacity and current operational arrangements. Contact the preferred branch with your child\u2019s school and dismissal details so the team can confirm what is available.\"}}, {\"@type\": \"Question\", \"name\": \"Which schools are currently served?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"School coverage can change. Please ask the relevant branch for the current list and pickup arrangements rather than relying on an older online list.\"}}, {\"@type\": \"Question\", \"name\": \"What if my child has a late dismissal or school activity?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Tell the centre as early as possible and provide the school\u2019s supporting schedule or notice where required. Alternative collection may depend on timing, transport availability and any applicable charge.\"}}, {\"@type\": \"Question\", \"name\": \"How will I know my child has arrived?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Brain Booster uses its parent communication process to update families on attendance and relevant matters. Parents should keep their contact details current and call the branch promptly if a child\u2019s expected arrival changes.\"}}, {\"@type\": \"Question\", \"name\": \"What should I do if my child is absent or has different dismissal arrangements?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Inform the centre before 1:00 pm where possible, and include the child\u2019s name, school, dismissal details and the relevant date. For urgent same-day changes, contact the branch directly rather than relying only on a message.\"}}, {\"@type\": \"Question\", \"name\": \"Does Brain Booster supervise school homework?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Yes. School responsibilities are prioritised during the daily routine. Staff help children identify assigned work, maintain focus, seek clarification when needed and develop the habit of completing tasks responsibly.\"}}, {\"@type\": \"Question\", \"name\": \"Does Brain Booster check every homework answer?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"For Primary 1 and 2 pupils, work may be reviewed more closely so obvious mistakes can be identified and corrected. For Primary 3 to 6, the volume and complexity of work may make detailed checking of every answer impractical; completion, effort and appropriate support remain the priority.\"}}, {\"@type\": \"Question\", \"name\": \"What happens if my child does not understand the homework?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Staff can clarify instructions, guide the child\u2019s thinking and encourage a suitable next step. If a child needs extensive reteaching or specialist subject support, the centre may inform the parent so the family can decide whether additional help is needed.\"}}, {\"@type\": \"Question\", \"name\": \"Does Brain Booster prepare children for spelling and Chinese dictation?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Where schools provide word lists or schedules, children may be guided to revise spelling and Chinese dictation as part of their routine. The exact process depends on the child\u2019s level, school requirements and available time.\"}}, {\"@type\": \"Question\", \"name\": \"Does Brain Booster provide revision work?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"After school responsibilities are completed, children may work on suitable revision or level-based materials according to the centre\u2019s current programme and schedule. These materials support practice and routine; they do not replace the child\u2019s school curriculum or specialist tuition.\"}}, {\"@type\": \"Question\", \"name\": \"Can my child bring tuition or parent-assigned work?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Children may complete clearly assigned independent work when the daily schedule permits. Staff can offer simple clarification, but the centre may not be able to reteach a separate tuition method or supervise unlimited additional worksheets.\"}}, {\"@type\": \"Question\", \"name\": \"Does Brain Booster use e-learning?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Children may be supported with compulsory school-based online work when access details and instructions are provided. Any additional digital learning should be described only according to the centre\u2019s current practice and timetable.\"}}, {\"@type\": \"Question\", \"name\": \"Are meals provided?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Brain Booster\u2019s published programme includes meal support as part of the student care routine. Menus and serving arrangements may vary, so parents should ask the centre for the current menu and disclose dietary needs before enrolment.\"}}, {\"@type\": \"Question\", \"name\": \"Can the centre accommodate food allergies or dietary restrictions?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Parents must declare allergies and dietary restrictions clearly during enrolment and update the centre if anything changes. The branch will explain what it can safely accommodate; parents should not assume that every dietary requirement can be met.\"}}, {\"@type\": \"Question\", \"name\": \"Is there an afternoon snack or tea break?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"A tea break may be included according to the centre\u2019s daily schedule. Please check the current arrangement with the branch, especially if your child has dietary restrictions.\"}}, {\"@type\": \"Question\", \"name\": \"What happens if my child feels unwell?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"If a child becomes unwell, the centre will contact the parent or authorised guardian and may request prompt collection so the child can rest or receive medical attention. Children who are unwell should not attend until they are fit to participate safely.\"}}, {\"@type\": \"Question\", \"name\": \"What temperature is treated as a fever?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"The current parent handbook uses 37.5\u00b0C or above as the point for contacting parents and assessing collection arrangements. Brain Booster should confirm that this remains its approved health policy before publishing the threshold.\"}}, {\"@type\": \"Question\", \"name\": \"Does my child need to wear a uniform?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Parents should follow the centre\u2019s current dress or uniform requirements. Ask the branch what is required, when it should be worn and how replacement items can be obtained.\"}}, {\"@type\": \"Question\", \"name\": \"How does Brain Booster communicate with parents?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Brain Booster uses a parent communication channel for attendance, notices and day-to-day updates. For urgent matters or same-day changes, parents should call the relevant branch. Keep all authorised-contact details current.\"}}, {\"@type\": \"Question\", \"name\": \"What information should parents share with the centre?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Share accurate school dismissal times, authorised pickup contacts, health and allergy information, changes to attendance and any instructions that affect the child\u2019s safety or routine. Do not send sensitive information through an unapproved channel.\"}}, {\"@type\": \"Question\", \"name\": \"What happens during the school holidays?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"On non-school weekdays, Brain Booster\u2019s published hours are 7:30 am to 7:00 pm. The detailed holiday programme, arrival window, meals and any charges should be confirmed with the branch for each holiday period.\"}}, {\"@type\": \"Question\", \"name\": \"Does Brain Booster offer enrichment, STEM activities or holiday camps?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"After children complete their responsibilities, the centre may provide structured activities according to its current programme and schedule. Please ask the branch what is presently offered. Brain Booster should not describe these as enrichment programmes, STEM stations or holiday camps until the service scope has been formally confirmed.\"}}, {\"@type\": \"Question\", \"name\": \"How can I get the most accurate answer for my child?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Contact the preferred branch with your child\u2019s primary level, school, dismissal time, preferred start date and pickup needs. The team can then give an answer based on the current intake and branch arrangements.\"}}]}<\/script><\/p>\n<div class=\"bbfaq\" id=\"bbfaq-top\">\n<p class=\"bbfaq-intro\">Find clear answers about our student care programme, locations, operating hours, homework support, meals, communication and enrolment. If you need advice for your child&rsquo;s situation, contact the relevant centre and our team will guide you.<\/p>\n<ul class=\"bbfaq-nav\">\n<li><a href=\"#faq-about-brain-booster\">About Brain Booster<\/a><\/li>\n<li><a href=\"#faq-enrolment-availability-and-fees\">Enrolment, availability and fees<\/a><\/li>\n<li><a href=\"#faq-locations-and-operating-hours\">Locations and operating hours<\/a><\/li>\n<li><a href=\"#faq-school-pickup-and-arrival\">School pickup and arrival<\/a><\/li>\n<li><a href=\"#faq-homework-revision-and-learning\">Homework, revision and learning<\/a><\/li>\n<li><a href=\"#faq-meals-wellbeing-and-daily-life\">Meals, wellbeing and daily life<\/a><\/li>\n<li><a href=\"#faq-communication-holidays-and-activities\">Communication, holidays and activities<\/a><\/li>\n<\/ul>\n<div class=\"bbfaq-cat\" id=\"faq-about-brain-booster\">\n<h2>About Brain Booster<\/h2>\n<details class=\"bbfaq-item\">\n<summary>What is Brain Booster?<\/summary>\n<div class=\"bbfaq-answer\">\n<p>Brain Booster provides student care for primary-school children in Hougang and Kovan. Our programme combines a structured daily routine, schoolwork support, caring guidance and age-appropriate opportunities for children to build confidence, responsibility and independence.<\/p>\n<\/div>\n<\/details>\n<details class=\"bbfaq-item\">\n<summary>Which ages and primary levels does Brain Booster support?<\/summary>\n<div class=\"bbfaq-answer\">\n<p>Brain Booster\u2019s current public programme information is designed for children aged approximately 6 to 12, from Primary 1 to Primary 6. Please contact the preferred centre to confirm the levels currently accepted and whether a place is available.<\/p>\n<\/div>\n<\/details>\n<details class=\"bbfaq-item\">\n<summary>What makes Brain Booster different from tuition?<\/summary>\n<div class=\"bbfaq-answer\">\n<p>Student care supports the child\u2019s after-school routine: safe care, meals, schoolwork completion, revision habits, communication and personal development. It is not a replacement for subject-specialist tuition. Families who need intensive subject teaching may choose tuition separately.<\/p>\n<\/div>\n<\/details>\n<details class=\"bbfaq-item\">\n<summary>What does \u201cschool-first, whole-child\u201d mean?<\/summary>\n<div class=\"bbfaq-answer\">\n<p>It means school responsibilities come first, while children are also guided to build useful routines, confidence, independence and consideration for others. The aim is a balanced after-school environment rather than a schedule that focuses only on worksheets or only on recreation.<\/p>\n<\/div>\n<\/details>\n<details class=\"bbfaq-item\">\n<summary>Can parents visit a centre before deciding?<\/summary>\n<div class=\"bbfaq-answer\">\n<p>Yes. Parents may contact the relevant centre to request information or arrange a suitable time to visit. A visit is useful for understanding the environment, daily routine, communication process and current availability.<\/p>\n<\/div>\n<\/details>\n<\/div>\n<p><a class=\"bbfaq-top\" href=\"#bbfaq-top\">&uarr; back to the top<\/a><\/p>\n<div class=\"bbfaq-cat\" id=\"faq-enrolment-availability-and-fees\">\n<h2>Enrolment, availability and fees<\/h2>\n<details class=\"bbfaq-item\">\n<summary>How do I enrol my child?<\/summary>\n<div class=\"bbfaq-answer\">\n<p>Start by contacting the Kovan or Hougang branch. The team will confirm the child\u2019s level, school, preferred start date, pickup needs and current availability, then explain the next steps and documents required.<\/p>\n<\/div>\n<\/details>\n<details class=\"bbfaq-item\">\n<summary>Are places currently available?<\/summary>\n<div class=\"bbfaq-answer\">\n<p>Availability can change by branch, primary level and intake period. Please contact the preferred centre for the latest information. If a place is not immediately available, ask whether you can register interest for a future intake.<\/p>\n<\/div>\n<\/details>\n<details class=\"bbfaq-item\">\n<summary>Can I join a waiting list or register interest?<\/summary>\n<div class=\"bbfaq-answer\">\n<p>Where immediate placement is unavailable, parents may ask the centre to record their interest for a future intake. The branch will explain what information is required and whether a waiting-list or future-intake process is currently offered.<\/p>\n<\/div>\n<\/details>\n<details class=\"bbfaq-item\">\n<summary>How much are the student care fees?<\/summary>\n<div class=\"bbfaq-answer\">\n<p>Fees may depend on the programme, branch and any approved additional arrangements. Please request the current written fee schedule from the relevant centre before enrolling. The website should not display an outdated fee.<\/p>\n<\/div>\n<\/details>\n<details class=\"bbfaq-item\">\n<summary>Is there a registration fee, deposit or withdrawal notice period?<\/summary>\n<div class=\"bbfaq-answer\">\n<p>Please ask the centre for the current enrolment terms, including any registration fee, deposit, payment schedule and notice period. Parents should receive the applicable written terms before confirming enrolment.<\/p>\n<\/div>\n<\/details>\n<\/div>\n<p><a class=\"bbfaq-top\" href=\"#bbfaq-top\">&uarr; back to the top<\/a><\/p>\n<div class=\"bbfaq-cat\" id=\"faq-locations-and-operating-hours\">\n<h2>Locations and operating hours<\/h2>\n<details class=\"bbfaq-item\">\n<summary>Where are Brain Booster\u2019s centres?<\/summary>\n<div class=\"bbfaq-answer\">\n<p>Brain Booster has two published locations: Kovan Branch at 124 Hougang Avenue 1, #01-1436, Singapore 530124, and Hougang Branch at 311 Hougang Avenue 5, #01-179, Singapore 530311<\/p>\n<\/div>\n<\/details>\n<details class=\"bbfaq-item\">\n<summary>What are the operating hours on school days?<\/summary>\n<div class=\"bbfaq-answer\">\n<p>The current published hours are Monday to Friday, 1:30 pm to 7:00 pm on school days. The centres are closed on Saturdays, Sundays and public holidays. Please confirm special arrangements directly with the branch.<\/p>\n<\/div>\n<\/details>\n<details class=\"bbfaq-item\">\n<summary>What are the operating hours during school holidays?<\/summary>\n<div class=\"bbfaq-answer\">\n<p>The current published non-school-day and vacation hours are Monday to Friday, 7:30 am to 7:00 pm. Parents should confirm the applicable holiday schedule, arrival arrangements and any additional charges before each holiday period.<\/p>\n<\/div>\n<\/details>\n<details class=\"bbfaq-item\">\n<summary>Is Brain Booster open on weekends or public holidays?<\/summary>\n<div class=\"bbfaq-answer\">\n<p>The current published schedule states that both centres are closed on Saturdays, Sundays and public holidays.<\/p>\n<\/div>\n<\/details>\n<details class=\"bbfaq-item\">\n<summary>Which branch should I contact?<\/summary>\n<div class=\"bbfaq-answer\">\n<p>Contact the branch that best matches your child\u2019s school, pickup needs and home or work route. Kovan Branch: +65 6635 1401 or +65 9855 2920. Hougang Branch: +65 8043 9489.<\/p>\n<\/div>\n<\/details>\n<\/div>\n<p><a class=\"bbfaq-top\" href=\"#bbfaq-top\">&uarr; back to the top<\/a><\/p>\n<div class=\"bbfaq-cat\" id=\"faq-school-pickup-and-arrival\">\n<h2>School pickup and arrival<\/h2>\n<details class=\"bbfaq-item\">\n<summary>Does Brain Booster provide school pickup?<\/summary>\n<div class=\"bbfaq-answer\">\n<p>School pickup arrangements depend on the branch, school, dismissal time, route capacity and current operational arrangements. Contact the preferred branch with your child\u2019s school and dismissal details so the team can confirm what is available.<\/p>\n<\/div>\n<\/details>\n<details class=\"bbfaq-item\">\n<summary>Which schools are currently served?<\/summary>\n<div class=\"bbfaq-answer\">\n<p>School coverage can change. Please ask the relevant branch for the current list and pickup arrangements rather than relying on an older online list.<\/p>\n<\/div>\n<\/details>\n<details class=\"bbfaq-item\">\n<summary>What if my child has a late dismissal or school activity?<\/summary>\n<div class=\"bbfaq-answer\">\n<p>Tell the centre as early as possible and provide the school\u2019s supporting schedule or notice where required. Alternative collection may depend on timing, transport availability and any applicable charge.<\/p>\n<\/div>\n<\/details>\n<details class=\"bbfaq-item\">\n<summary>How will I know my child has arrived?<\/summary>\n<div class=\"bbfaq-answer\">\n<p>Brain Booster uses its parent communication process to update families on attendance and relevant matters. Parents should keep their contact details current and call the branch promptly if a child\u2019s expected arrival changes.<\/p>\n<\/div>\n<\/details>\n<details class=\"bbfaq-item\">\n<summary>What should I do if my child is absent or has different dismissal arrangements?<\/summary>\n<div class=\"bbfaq-answer\">\n<p>Inform the centre before 1:00 pm where possible, and include the child\u2019s name, school, dismissal details and the relevant date. For urgent same-day changes, contact the branch directly rather than relying only on a message.<\/p>\n<\/div>\n<\/details>\n<\/div>\n<p><a class=\"bbfaq-top\" href=\"#bbfaq-top\">&uarr; back to the top<\/a><\/p>\n<div class=\"bbfaq-cat\" id=\"faq-homework-revision-and-learning\">\n<h2>Homework, revision and learning<\/h2>\n<details class=\"bbfaq-item\">\n<summary>Does Brain Booster supervise school homework?<\/summary>\n<div class=\"bbfaq-answer\">\n<p>Yes. School responsibilities are prioritised during the daily routine. Staff help children identify assigned work, maintain focus, seek clarification when needed and develop the habit of completing tasks responsibly.<\/p>\n<\/div>\n<\/details>\n<details class=\"bbfaq-item\">\n<summary>Does Brain Booster check every homework answer?<\/summary>\n<div class=\"bbfaq-answer\">\n<p>For Primary 1 and 2 pupils, work may be reviewed more closely so obvious mistakes can be identified and corrected. For Primary 3 to 6, the volume and complexity of work may make detailed checking of every answer impractical; completion, effort and appropriate support remain the priority.<\/p>\n<\/div>\n<\/details>\n<details class=\"bbfaq-item\">\n<summary>What happens if my child does not understand the homework?<\/summary>\n<div class=\"bbfaq-answer\">\n<p>Staff can clarify instructions, guide the child\u2019s thinking and encourage a suitable next step. If a child needs extensive reteaching or specialist subject support, the centre may inform the parent so the family can decide whether additional help is needed.<\/p>\n<\/div>\n<\/details>\n<details class=\"bbfaq-item\">\n<summary>Does Brain Booster prepare children for spelling and Chinese dictation?<\/summary>\n<div class=\"bbfaq-answer\">\n<p>Where schools provide word lists or schedules, children may be guided to revise spelling and Chinese dictation as part of their routine. The exact process depends on the child\u2019s level, school requirements and available time.<\/p>\n<\/div>\n<\/details>\n<details class=\"bbfaq-item\">\n<summary>Does Brain Booster provide revision work?<\/summary>\n<div class=\"bbfaq-answer\">\n<p>After school responsibilities are completed, children may work on suitable revision or level-based materials according to the centre\u2019s current programme and schedule. These materials support practice and routine; they do not replace the child\u2019s school curriculum or specialist tuition.<\/p>\n<\/div>\n<\/details>\n<details class=\"bbfaq-item\">\n<summary>Can my child bring tuition or parent-assigned work?<\/summary>\n<div class=\"bbfaq-answer\">\n<p>Children may complete clearly assigned independent work when the daily schedule permits. Staff can offer simple clarification, but the centre may not be able to reteach a separate tuition method or supervise unlimited additional worksheets.<\/p>\n<\/div>\n<\/details>\n<details class=\"bbfaq-item\">\n<summary>Does Brain Booster use e-learning?<\/summary>\n<div class=\"bbfaq-answer\">\n<p>Children may be supported with compulsory school-based online work when access details and instructions are provided. Any additional digital learning should be described only according to the centre\u2019s current practice and timetable.<\/p>\n<\/div>\n<\/details>\n<\/div>\n<p><a class=\"bbfaq-top\" href=\"#bbfaq-top\">&uarr; back to the top<\/a><\/p>\n<div class=\"bbfaq-cat\" id=\"faq-meals-wellbeing-and-daily-life\">\n<h2>Meals, wellbeing and daily life<\/h2>\n<details class=\"bbfaq-item\">\n<summary>Are meals provided?<\/summary>\n<div class=\"bbfaq-answer\">\n<p>Brain Booster\u2019s published programme includes meal support as part of the student care routine. Menus and serving arrangements may vary, so parents should ask the centre for the current menu and disclose dietary needs before enrolment.<\/p>\n<\/div>\n<\/details>\n<details class=\"bbfaq-item\">\n<summary>Can the centre accommodate food allergies or dietary restrictions?<\/summary>\n<div class=\"bbfaq-answer\">\n<p>Parents must declare allergies and dietary restrictions clearly during enrolment and update the centre if anything changes. The branch will explain what it can safely accommodate; parents should not assume that every dietary requirement can be met.<\/p>\n<\/div>\n<\/details>\n<details class=\"bbfaq-item\">\n<summary>Is there an afternoon snack or tea break?<\/summary>\n<div class=\"bbfaq-answer\">\n<p>A tea break may be included according to the centre\u2019s daily schedule. Please check the current arrangement with the branch, especially if your child has dietary restrictions.<\/p>\n<\/div>\n<\/details>\n<details class=\"bbfaq-item\">\n<summary>What happens if my child feels unwell?<\/summary>\n<div class=\"bbfaq-answer\">\n<p>If a child becomes unwell, the centre will contact the parent or authorised guardian and may request prompt collection so the child can rest or receive medical attention. Children who are unwell should not attend until they are fit to participate safely.<\/p>\n<\/div>\n<\/details>\n<details class=\"bbfaq-item\">\n<summary>What temperature is treated as a fever?<\/summary>\n<div class=\"bbfaq-answer\">\n<p>The current parent handbook uses 37.5\u00b0C or above as the point for contacting parents and assessing collection arrangements. Brain Booster should confirm that this remains its approved health policy before publishing the threshold.<\/p>\n<\/div>\n<\/details>\n<details class=\"bbfaq-item\">\n<summary>Does my child need to wear a uniform?<\/summary>\n<div class=\"bbfaq-answer\">\n<p>Parents should follow the centre\u2019s current dress or uniform requirements. Ask the branch what is required, when it should be worn and how replacement items can be obtained.<\/p>\n<\/div>\n<\/details>\n<\/div>\n<p><a class=\"bbfaq-top\" href=\"#bbfaq-top\">&uarr; back to the top<\/a><\/p>\n<div class=\"bbfaq-cat\" id=\"faq-communication-holidays-and-activities\">\n<h2>Communication, holidays and activities<\/h2>\n<details class=\"bbfaq-item\">\n<summary>How does Brain Booster communicate with parents?<\/summary>\n<div class=\"bbfaq-answer\">\n<p>Brain Booster uses a parent communication channel for attendance, notices and day-to-day updates. For urgent matters or same-day changes, parents should call the relevant branch. Keep all authorised-contact details current.<\/p>\n<\/div>\n<\/details>\n<details class=\"bbfaq-item\">\n<summary>What information should parents share with the centre?<\/summary>\n<div class=\"bbfaq-answer\">\n<p>Share accurate school dismissal times, authorised pickup contacts, health and allergy information, changes to attendance and any instructions that affect the child\u2019s safety or routine. Do not send sensitive information through an unapproved channel.<\/p>\n<\/div>\n<\/details>\n<details class=\"bbfaq-item\">\n<summary>What happens during the school holidays?<\/summary>\n<div class=\"bbfaq-answer\">\n<p>On non-school weekdays, Brain Booster\u2019s published hours are 7:30 am to 7:00 pm. The detailed holiday programme, arrival window, meals and any charges should be confirmed with the branch for each holiday period.<\/p>\n<\/div>\n<\/details>\n<details class=\"bbfaq-item\">\n<summary>Does Brain Booster offer enrichment, STEM activities or holiday camps?<\/summary>\n<div class=\"bbfaq-answer\">\n<p>After children complete their responsibilities, the centre may provide structured activities according to its current programme and schedule. Please ask the branch what is presently offered. Brain Booster should not describe these as enrichment programmes, STEM stations or holiday camps until the service scope has been formally confirmed.<\/p>\n<\/div>\n<\/details>\n<details class=\"bbfaq-item\">\n<summary>How can I get the most accurate answer for my child?<\/summary>\n<div class=\"bbfaq-answer\">\n<p>Contact the preferred branch with your child\u2019s primary level, school, dismissal time, preferred start date and pickup needs. The team can then give an answer based on the current intake and branch arrangements.<\/p>\n<\/div>\n<\/details>\n<\/div>\n<p><a class=\"bbfaq-top\" href=\"#bbfaq-top\">&uarr; back to the top<\/a><\/p>\n<div class=\"bbfaq-cta\">\n<h2>Still have a question?<\/h2>\n<p>Contact the Kovan or Hougang team for guidance based on your child&rsquo;s school and schedule.<\/p>\n<p><a href=\"\/contact\/\">Contact us<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Find clear answers about our student care programme, locations, operating hours, homework support, meals, communication and enrolment. If you need advice for your child&rsquo;s situation, contact the relevant centre and our team will guide you. About Brain Booster Enrolment, availability and fees Locations and operating hours School pickup and arrival Homework, revision and learning Meals, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4282","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Student Care FAQs for Parents in Hougang and Kovan - Student Care Centre Singapore | Brain Booster<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/brainbooster.com.sg\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Student Care FAQs for Parents in Hougang and Kovan - Student Care Centre Singapore | Brain Booster\" \/>\n<meta property=\"og:description\" content=\"Find clear answers about our student care programme, locations, operating hours, homework support, meals, communication and enrolment. 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