{"id":2210,"date":"2021-05-28T22:24:38","date_gmt":"2021-05-28T14:24:38","guid":{"rendered":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/cakesdelivery.com.sg\/?page_id=2210"},"modified":"2023-03-20T19:33:38","modified_gmt":"2023-03-20T11:33:38","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/cakesdelivery.com.sg\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\n  <div id=\"page-header-750471670\" class=\"page-header-wrapper\">\n  <div class=\"page-title dark featured-title\">\n\n    \n    <div class=\"page-title-inner container align-center text-center flex-row-col medium-flex-wrap\" >\n              <div class=\"title-wrapper is-large flex-col\">\n          <h1 class=\"entry-title mb-0\">\n            Frequently Asked Questions          <\/h1>\n        <\/div>\n                    <div class=\"title-content flex-col\">\n        <div class=\"title-breadcrumbs pb-half pt-half\"><nav class=\"woocommerce-breadcrumb breadcrumbs uppercase\">Home<\/nav><\/div>      <\/div>\n    <\/div><!-- flex-row -->\n\n     \n<style scope=\"scope\">\n\n#page-header-750471670 .title-bg {\n  \n}\n<\/style>\n  <\/div><!-- .page-title -->\n    <\/div><!-- .page-header-wrapper -->\n  \n\n<div class=\"accordion\" rel=\"\">\n\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What is the serving size of your cakes?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>Our cakes are sized between 6, 8 and 9.5 inches. They weigh from 0.5kg to 1.5kg depending on their sizes. For a rough estimate, a 0.5kg cake can serve up to 8 pax. You can find out more on our product pages in the description.<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What allergies should I take note of?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>Our cakes contain eggs, dairy products and sometimes nuts. If you are allergic or intolerable to these items, do avoid them or you can contact us via Whatsapp at +65 8940 8349 to double check.<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Are candles, cake topper and knife provided?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>Yes, you may select the number of candles you require on the product itself before adding them to the cart. A knife will be included for all cake orders.<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How do I know if my order has been confirmed or processed?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>There will be a confirmation email sent to your email address after you have checked out. If you do not receive it, you may check your spam or junk folder to see if it is there. Alternatively, you may Whatsapp us at +65 8940 8349 and provide us with your email address and we will assist you with it.<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Are your cakes halal certified?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>We do not use pork or lard and our ingredients used are halal certified. But we are however not halal certified.<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What payment methods do you accept?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>We accept Visa, Mastercard, American Express, Paypal and Paynow. Payment has to be made upon checkout, we do not offer cash on delivery.<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What do I do if I there is any issue with my order?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>Please take a photo of your order and contact us on Whatsapp at +65 8940 8349 within 24 hours. We will assist you immediately with a replacement or remedy.<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Do you deliver islandwide?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>Yes we do. We have a flat rate islandwide delivery fee of $12, free delivery above $120. If you require your order to be delivered within an hour, we have this service at $25. For more information, you may check out <a href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/cakesdelivery.com.sg\/delivery-information\/\"><span style=\"text-decoration: underline;\">Delivery Information<\/span><\/a>.<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Can I do self-collection?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>Unfortunately, self-collection is not available at the moment.<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How long in advance do I have to place my order?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>The latest time you can place your order for a time slot if an hour before on the same day. We have 4 time slots everyday: 9am &#8211; 12pm, 12pm &#8211; 3pm, 3pm &#8211; 6pm, 6pm &#8211; 9pm. For example, the latest you can order for same day standard delivery is 4.59pm for the 6pm &#8211; 9pm slot. We also have a 1-hour delivery option which is from 10am &#8211; 5.30pm daily.<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What if I decide to cancel or refund my order?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>We do not accept exchange of items due to hygiene purposes. Any request for refunds will be accessed and finally decided by us. All refunds and cancellations are subjected to a 5% fee.<\/p>\n\n<\/div><\/div>\n\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-2210","page","type-page","status-publish","hentry"],"wps_subtitle":"","yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v14.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Frequently Asked Questions - Dig In Cakes<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/cakesdelivery.com.sg\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions - Dig In Cakes\" \/>\n<meta property=\"og:url\" content=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/cakesdelivery.com.sg\/frequently-asked-questions\/\" \/>\n<meta property=\"og:site_name\" content=\"Dig In Cakes\" \/>\n<meta property=\"article:modified_time\" content=\"2023-03-20T11:33:38+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/cakesdelivery.com.sg\/#website\",\"url\":\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/cakesdelivery.com.sg\/\",\"name\":\"Dig In Cakes\",\"description\":\"Gourmet Cakes Freshly Baked by Dig In Cakes\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/cakesdelivery.com.sg\/?s={search_term_string}\",\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/cakesdelivery.com.sg\/frequently-asked-questions\/#webpage\",\"url\":\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/cakesdelivery.com.sg\/frequently-asked-questions\/\",\"name\":\"Frequently Asked Questions - Dig In Cakes\",\"isPartOf\":{\"@id\":\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/cakesdelivery.com.sg\/#website\"},\"datePublished\":\"2021-05-28T14:24:38+00:00\",\"dateModified\":\"2023-03-20T11:33:38+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/cakesdelivery.com.sg\/frequently-asked-questions\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/cakesdelivery.com.sg\/frequently-asked-questions\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/cakesdelivery.com.sg\/frequently-asked-questions\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"item\":{\"@type\":\"WebPage\",\"@id\":\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/cakesdelivery.com.sg\/\",\"url\":\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/cakesdelivery.com.sg\/\",\"name\":\"Home\"}},{\"@type\":\"ListItem\",\"position\":2,\"item\":{\"@type\":\"WebPage\",\"@id\":\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/cakesdelivery.com.sg\/frequently-asked-questions\/\",\"url\":\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/cakesdelivery.com.sg\/frequently-asked-questions\/\",\"name\":\"Frequently Asked Questions\"}}]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","_links":{"self":[{"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/cakesdelivery.com.sg\/wp-json\/wp\/v2\/pages\/2210","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/cakesdelivery.com.sg\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/cakesdelivery.com.sg\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/cakesdelivery.com.sg\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/cakesdelivery.com.sg\/wp-json\/wp\/v2\/comments?post=2210"}],"version-history":[{"count":16,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/cakesdelivery.com.sg\/wp-json\/wp\/v2\/pages\/2210\/revisions"}],"predecessor-version":[{"id":11347,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/cakesdelivery.com.sg\/wp-json\/wp\/v2\/pages\/2210\/revisions\/11347"}],"wp:attachment":[{"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/cakesdelivery.com.sg\/wp-json\/wp\/v2\/media?parent=2210"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}