{"id":6776,"date":"2022-08-02T08:25:10","date_gmt":"2022-08-02T08:25:10","guid":{"rendered":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/cheers.com.sg\/?page_id=6776"},"modified":"2025-12-23T10:35:31","modified_gmt":"2025-12-23T02:05:31","slug":"faq","status":"publish","type":"page","link":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/cheers.com.sg\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6776\" class=\"elementor elementor-6776\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-714d78e1 elementor-section-height-min-height elementor-section-content-middle elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"714d78e1\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;7ad13f0&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:null,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-528ce2e\" data-id=\"528ce2e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-763525e7 elementor-widget elementor-widget-heading\" data-id=\"763525e7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2d2971a0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2d2971a0\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;eb60ff8&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:null,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2c20a30c\" data-id=\"2c20a30c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-75252025 elementor-widget elementor-widget-heading\" data-id=\"75252025\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-291ecc5a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"291ecc5a\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;ddbd909&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:null,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1ca6ad1c\" data-id=\"1ca6ad1c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-72a4204a elementor-widget elementor-widget-text-editor\" data-id=\"72a4204a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 style=\"text-align: center;\">Payment via FairPrice Group app<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c462d20 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c462d20\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;04942ca&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:null,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-31bd11e\" data-id=\"31bd11e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-03ea2a5 elementor-widget elementor-widget-accordion\" data-id=\"03ea2a5\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4101\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-4101\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I earn and redeem Linkpoints at Cheers using the FairPrice Group app?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-4101\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-4101\"><p>Yes, you can use the FairPrice Group app to pay, earn, redeem and manage Linkpoints on your purchase at participating Cheers outlets. Please refer to the following table for more details:<\/p><p>Points Conversion<\/p><table width=\"50%\"><tbody><tr><td>Earn<\/td><td>$2 spend = 1 Linkpoint<\/td><\/tr><tr><td>Redeem<\/td><td>100 Linkpoints = $1<\/td><\/tr><\/tbody><\/table><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4102\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-4102\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I refund my Cheers order after paying with FairPrice Group app?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-4102\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-4102\"><p>Yes, for returns and exchanges, please approach our Cheers staff for further assistance.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4103\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-4103\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What are the stores I can make payment via FairPrice Group app?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-4103\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-4103\"><p>Currently making payment in-store via FairPrice Group app is available in all FairPrice, Unity, Warehouse Club, participating Cheers convenience stores, and Kopitiam.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4104\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-4104\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What are the accepted credit cards on FairPrice Group app? Are there any other fees associated with paying with FairPrice Group app?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-4104\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-4104\">Currently, credit cards from Amex, Visa and Mastercard are accepted. No payment fees will be charged to the customers.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4105\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-4105\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I make payment in cash and redeem Linkpoints via the FairPrice Group app at the same time?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-4105\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-4105\"><p>You may use the FairPrice Group app to earn or redeem your Linkpoints. If you would like to make payment in cash, do opt for the \u2018cash\u2019 option in the FairPrice Group app or payment page on the self-checkout kiosk, or inform the cashiers beforehand.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4106\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-4106\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\"> Can I pay via the FairPrice Group app at the self check out counter?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-4106\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-4106\"><p>This payment method is available at both the self-checkout lane and cashier queues at Cheers.<\/p><p><strong>For self-checkout<\/strong> :<\/p><p>Step 1. Start scanning by touching the screen to begin<\/p><p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-6841\" src=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/cheers.com.sg\/wp-content\/uploads\/2022\/08\/faq2.png\" alt=\"\" width=\"240\" height=\"427\" srcset=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/cheers.com.sg\/wp-content\/uploads\/2022\/08\/faq2.png 1080w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/cheers.com.sg\/wp-content\/uploads\/2022\/08\/faq2-169x300.png 169w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/cheers.com.sg\/wp-content\/uploads\/2022\/08\/faq2-576x1024.png 576w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/cheers.com.sg\/wp-content\/uploads\/2022\/08\/faq2-768x1365.png 768w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/cheers.com.sg\/wp-content\/uploads\/2022\/08\/faq2-864x1536.png 864w\" sizes=\"(max-width: 240px) 100vw, 240px\" \/><img decoding=\"async\" class=\"alignnone wp-image-10101\" src=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/cheers.com.sg\/wp-content\/uploads\/2024\/12\/faq-2.jpg\" alt=\"\" width=\"240\" height=\"427\" srcset=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/cheers.com.sg\/wp-content\/uploads\/2024\/12\/faq-2.jpg 576w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/cheers.com.sg\/wp-content\/uploads\/2024\/12\/faq-2-169x300.jpg 169w\" sizes=\"(max-width: 240px) 100vw, 240px\" \/><\/p><p>Step 2. Launch Payment via FairPrice Group app and select on &#8220;Linkpoints&#8221;<\/p><p>Step 3. Select &#8220;Issue&#8221; and Scan the Payment QR code<\/p><p>Step 4. Select Payment type as &#8220;FairPrice Group app&#8221;<\/p><p>To use this payment method at the cashier, inform the cashier that you would like to make payment via the FairPrice Group app in-store during checkout.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Can I earn and redeem Linkpoints at Cheers using the FairPrice Group app?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, you can use the FairPrice Group app to pay, earn, redeem and manage Linkpoints on your purchase at participating Cheers outlets. Please refer to the following table for more details:<\\\/p><p>Points Conversion<\\\/p><table width=\\\"50%\\\"><tbody><tr><td>Earn<\\\/td><td>$2 spend = 1 Linkpoint<\\\/td><\\\/tr><tr><td>Redeem<\\\/td><td>100 Linkpoints = $1<\\\/td><\\\/tr><\\\/tbody><\\\/table>\"}},{\"@type\":\"Question\",\"name\":\"Can I refund my Cheers order after paying with FairPrice Group app?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, for returns and exchanges, please approach our Cheers staff for further assistance.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What are the stores I can make payment via FairPrice Group app?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Currently making payment in-store via FairPrice Group app is available in all FairPrice, Unity, Warehouse Club, participating Cheers convenience stores, and Kopitiam.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What are the accepted credit cards on FairPrice Group app? Are there any other fees associated with paying with FairPrice Group app?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Currently, credit cards from Amex, Visa and Mastercard are accepted. No payment fees will be charged to the customers.\"}},{\"@type\":\"Question\",\"name\":\"Can I make payment in cash and redeem Linkpoints via the FairPrice Group app at the same time?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You may use the FairPrice Group app to earn or redeem your Linkpoints. If you would like to make payment in cash, do opt for the \\u2018cash\\u2019 option in the FairPrice Group app or payment page on the self-checkout kiosk, or inform the cashiers beforehand.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can I pay via the FairPrice Group app at the self check out counter?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>This payment method is available at both the self-checkout lane and cashier queues at Cheers.<\\\/p><p><strong>For self-checkout<\\\/strong> :<\\\/p><p>Step 1. Start scanning by touching the screen to begin<\\\/p><p><img class=\\\"alignnone wp-image-6841\\\" src=\\\"https:\\\/\\\/cheers.com.sg\\\/wp-content\\\/uploads\\\/2022\\\/08\\\/faq2.png\\\" alt=\\\"\\\" width=\\\"240\\\" height=\\\"427\\\" \\\/><img class=\\\"alignnone wp-image-10101\\\" src=\\\"https:\\\/\\\/cheers.com.sg\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/faq-2.jpg\\\" alt=\\\"\\\" width=\\\"240\\\" height=\\\"427\\\" \\\/><\\\/p><p>Step 2. Launch Payment via FairPrice Group app and select on &#8220;Linkpoints&#8221;<\\\/p><p>Step 3. Select &#8220;Issue&#8221; and Scan the Payment QR code<\\\/p><p>Step 4. Select Payment type as &#8220;FairPrice Group app&#8221;<\\\/p><p>To use this payment method at the cashier, inform the cashier that you would like to make payment via the FairPrice Group app in-store during checkout.<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d8dbaa7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d8dbaa7\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;ddbd909&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:null,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c0e4e88\" data-id=\"c0e4e88\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ed32a9a elementor-widget elementor-widget-spacer\" data-id=\"ed32a9a\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-82a0b53 elementor-widget elementor-widget-text-editor\" data-id=\"82a0b53\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 style=\"text-align: center;\">Frequently Asked Questions (FAQ) Regarding Cheers App Cessation<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3d461ab elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3d461ab\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;04942ca&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:null,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-991cf60\" data-id=\"991cf60\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8d389a5 elementor-widget elementor-widget-accordion\" data-id=\"8d389a5\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1481\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1481\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">When will the Cheers app stop working?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1481\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1481\">The current Cheers app will be discontinued on 1 August 2024. We encourage you to switch to the FairPrice Group app, where you can continue to access our AI Unmanned Stores and Vending machines.\n\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1482\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1482\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Will I need to download the FairPrice Group app to continue shopping?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1482\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1482\">Yes, you can download the app from Play Store or app store.\n\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1483\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1483\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Why is the Cheers app being discontinued?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1483\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1483\">This is part of our efforts to streamline and enhance your shopping experience by better serving you through integrated platforms. We understand this transition may cause some inconvenience and apologise for any disruption to your experience.\n\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1484\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1484\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What will happen to my data now that the app is shutting down?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1484\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1484\">Your privacy and data security are of utmost importance to us. All user data will be securely handled according to our privacy policy. Your data will be encrypted and stored for a period of 90 days following the cessation of the app in case of dispute or unpaid orders which require follow up.\n\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1485\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1485\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What happens to my data after the 90-day period?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1485\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1485\">After the 90-day period, all personal data will be permanently purged from our servers. This process ensures that your information is anonymised according to PDPA&#8217;s guidelines where no individual will be re-identified beyond the specified timeframe.\n\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1486\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1486\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Where can I direct further inquiries or concerns regarding my data?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1486\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1486\"><p><span style=\"font-family: arial, sans-serif;\">If you have any additional questions or concerns regarding your data, please\u00a0<span style=\"color: #000000;\">contact our customer support team via the\u00a0<a href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/fairprice.com.sg\/help\/feedback-general\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/glutenfreepleasure.com\/__proxy_domain\/fairprice.com.sg\/help\/feedback-general&amp;source=gmail&amp;ust=1719997368510000&amp;usg=AOvVaw00xRhBbX0DUsf94Uz5mqIX\">webform<\/a>\u00a0anytime.<\/span><\/span><\/p><div><div class=\"gmail_signature\" dir=\"ltr\" data-smartmail=\"gmail_signature\"><div dir=\"ltr\"><div>\u00a0<\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"When will the Cheers app stop working?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The current Cheers app will be discontinued on 1 August 2024. We encourage you to switch to the FairPrice Group app, where you can continue to access our AI Unmanned Stores and Vending machines.\\n\\n\"}},{\"@type\":\"Question\",\"name\":\"Will I need to download the FairPrice Group app to continue shopping?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, you can download the app from Play Store or app store.\\n\\n\"}},{\"@type\":\"Question\",\"name\":\"Why is the Cheers app being discontinued?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"This is part of our efforts to streamline and enhance your shopping experience by better serving you through integrated platforms. We understand this transition may cause some inconvenience and apologise for any disruption to your experience.\\n\\n\"}},{\"@type\":\"Question\",\"name\":\"What will happen to my data now that the app is shutting down?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Your privacy and data security are of utmost importance to us. All user data will be securely handled according to our privacy policy. Your data will be encrypted and stored for a period of 90 days following the cessation of the app in case of dispute or unpaid orders which require follow up.\\n\\n\"}},{\"@type\":\"Question\",\"name\":\"What happens to my data after the 90-day period?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"After the 90-day period, all personal data will be permanently purged from our servers. This process ensures that your information is anonymised according to PDPA&#8217;s guidelines where no individual will be re-identified beyond the specified timeframe.\\n\\n\"}},{\"@type\":\"Question\",\"name\":\"Where can I direct further inquiries or concerns regarding my data?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span style=\\\"font-family: arial, sans-serif;\\\">If you have any additional questions or concerns regarding your data, please\\u00a0<span style=\\\"color: #000000;\\\">contact our customer support team via the\\u00a0<a href=\\\"http:\\\/\\\/fairprice.com.sg\\\/help\\\/feedback-general\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\" data-saferedirecturl=\\\"https:\\\/\\\/www.google.com\\\/url?q=http:\\\/\\\/fairprice.com.sg\\\/help\\\/feedback-general&amp;source=gmail&amp;ust=1719997368510000&amp;usg=AOvVaw00xRhBbX0DUsf94Uz5mqIX\\\">webform<\\\/a>\\u00a0anytime.<\\\/span><\\\/span><\\\/p><div><div class=\\\"gmail_signature\\\" dir=\\\"ltr\\\" data-smartmail=\\\"gmail_signature\\\"><div dir=\\\"ltr\\\"><div>\\u00a0<\\\/div><\\\/div><\\\/div><\\\/div>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-80a0e54 elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"80a0e54\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;ddbd909&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:null,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-931ed22\" data-id=\"931ed22\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-773d68c elementor-widget elementor-widget-spacer\" data-id=\"773d68c\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f1d0bf elementor-widget elementor-widget-text-editor\" data-id=\"1f1d0bf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 style=\"text-align: center;\">About Cheers app<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8faa491 elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8faa491\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;04942ca&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:null,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0e064cf\" data-id=\"0e064cf\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8da1b61 elementor-widget elementor-widget-accordion\" data-id=\"8da1b61\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1481\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1481\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How does the Cheers app work?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1481\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1481\"><p>Please access the user guide by clicking <strong>App Guide<\/strong> on the Home Page or tapping on <strong>My Account<\/strong> at the bottom right-hand corner of the screen and selecting <strong>Guide<\/strong>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1482\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1482\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Where can I use the Cheers app?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1482\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1482\"><ul><li>1 Tampines Walk #01-01, Our Tampines Hub<\/li><li>535 Clementi Road Block 1 Atrium #01-12\/13, Ngee Ann Polytechnic<\/li><li>50 Nanyang Avenue, SS3-B3-B4, South Spine &#8211; Nanyang Technological University<\/li><li>10 Dover Drive, University Resource Centre (URC), #B1-01, SIT @Dover<\/li><li>180 Ang Mo Kio Avenue 8 Blk A Unit 278A\/B, Nanyang Polytechnic<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1483\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1483\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I begin using the Cheers app?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1483\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1483\"><p>Once you have registered\/logged into your account, set up your payment mode by tapping on <strong>Tap Here To Add Payment Mode<\/strong> on the Home page or by tapping on <strong>My Account<\/strong> at the bottom right-hand corner of the screen, followed by Payment. Follow the instructions on the screen and fill in your details.<br \/><br \/>Once setup is complete, return to the Home page where a unique QR code will be displayed. Scan this QR at the gantry and you will be able to enter the store. Once you have entered the store, you are ready to start shopping and adding items to your basket!<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1484\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1484\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Are there any other modes of entering the store, other than scanning the unique QR on my phone?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1484\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1484\"><p>You can also enter the gantry by uploading a picture of your face to the app. Follow these instructions to<br \/>add in your picture:<\/p><ol><li>Tap on <strong>My Account<\/strong> in the Home page<\/li><li>Tap on <strong>Face<\/strong><\/li><li>At the <strong>Camera Screen<\/strong>, tap the shutter button in order to snap a photo.<\/li><li>Select <strong>Confirm<\/strong><\/li><li>At the <strong>Choose Store(s)<\/strong> page, select <strong>Our Tampines Hub \/ Ngee Ann Polytechnic \/ Nanyang Technological University \/ SIT @Dover \/ Nanyang Polytechnic<\/strong> and tap <strong>Confirm<\/strong><\/li><li>You are now ready to enter the store simply by scanning your face at the camera located at the gantry!<\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1485\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1485\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I allow other family members to enter the store and purchase items via my account without me being physically present?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1485\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1485\"><p>Yes! As long as your family members&#8217; faces are uploaded to the app under your account, they will be able to enter the store without you being physically present. Follow these instructions to add in pictures of your family members\u2019 faces:<\/p><ol><li>Tap on <strong>My Account<\/strong> in the Home page<\/li><li>Tap on <strong>Face<\/strong><\/li><li>At the <strong>Camera Screen<\/strong>, tap the shutter button in order to snap a photo of any of your family members\u2019 faces.<\/li><li>Select <strong>Confirm<\/strong><\/li><li>At the <strong>Choose Store(s)<\/strong> page, select <strong>Our Tampines Hub \/ Ngee Ann Polytechnic \/ Nanyang Technological University \/ SIT @Dover \/ Nanyang Polytechnic<\/strong> and tap <strong>Confirm<\/strong> (You may tag multiple individuals\u2019 photos to the store)<\/li><li>Your family member(s) is\/are now ready to enter the store simply by scanning his\/her face at the camera located at the gantry!<\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1486\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1486\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I add items to my cart?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1486\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1486\"><ol><li>Easy! Pick any merchandise from the shelves. Selected items will be automatically updated in your cart when you leave the store.<\/li><li>Should you no longer want to purchase an item, please return it to its original location.<\/li><li>Once done with your shopping, simply leave the store with your merchandise through the gantry and you will be checked out automatically.<\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1487\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1487\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What payment modes do you accept?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1487\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1487\"><div class=\"page\" title=\"Page 2\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><p>We accept payment via GrabPay, Visa and MasterCard Credit or Debit Cards at all of our Unmanned Stores.<\/p><\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1488\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-1488\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">I am unable to make payment via Credit\/Debit Card and GrabPay. What should I do?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1488\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-1488\"><div class=\"page\" title=\"Page 2\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><p>At this point of time, we only accept payment via GrabPay, Visa and MasterCard Credit\/Debit Cards for orders placed on the Cheers app at all of our Unmanned Stores.<\/p><\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1489\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-1489\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I earn or redeem LinkPoints from Cheers app purchases?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1489\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-1489\">This feature is not available on the Cheers app.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-14810\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-14810\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">I received an item that is damaged or expired.<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-14810\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-14810\"><p>Please reach out to our Customer Service Representative in-app within 7 days from date of purchase via the following:<\/p><ol><li>Select <strong>My Orders<\/strong>, followed by tapping on the order where the defective product was purchased.<\/li><li>Scroll to the bottom of the page and select <strong>Click To Appeal<\/strong>.<\/li><li>Provide the name of the product and describe the issue found<\/li><li>Tap on <strong>Submit<\/strong>. Our Customer Service Representative will get back to you as soon as possible.<\/li><li>You may follow-up on your appeal by tapping on <strong>My Account<\/strong>, followed by <strong>Feedback<\/strong>.<\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-14811\" class=\"elementor-tab-title\" data-tab=\"11\" role=\"button\" aria-controls=\"elementor-tab-content-14811\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I report a problem in the app?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-14811\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"11\" role=\"region\" aria-labelledby=\"elementor-tab-title-14811\"><p>Please contact us by filling in the Feedback Form located within the app<\/p><ol><li>Tap on <strong>My Account<\/strong> at the bottom right-hand corner of the screen, followed by Feedback.<\/li><li>Tap on the <strong>Feedback<\/strong> button at the bottom of the screen<\/li><li>Under Feedback type, select <strong>Issue<\/strong>.<\/li><li>Our customer service will be in touch with you as soon as possible.<\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-14812\" class=\"elementor-tab-title\" data-tab=\"12\" role=\"button\" aria-controls=\"elementor-tab-content-14812\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I stop receiving push notifications on Cheers\u2019 events & campaigns?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-14812\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"12\" role=\"region\" aria-labelledby=\"elementor-tab-title-14812\"><p>You may disable Marketing Notifications by following the below instructions:<\/p><ol><li>Tap on <strong>My Account<\/strong> at the bottom right-hand corner of the app, followed by <strong>Settings<\/strong>.<\/li><li>Toggle <strong>Allow Marketing Notifications<\/strong> off.<\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-14813\" class=\"elementor-tab-title\" data-tab=\"13\" role=\"button\" aria-controls=\"elementor-tab-content-14813\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I give feedback on the app?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-14813\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"13\" role=\"region\" aria-labelledby=\"elementor-tab-title-14813\"><p>We want to hear from you! Tap on <strong>My Account<\/strong> at the bottom right-hand corner of the screen, followed by Feedback. Under Feedback type, select <strong>Suggestion<\/strong>. You can also drop us an email at <a href=\"mailto:general.feedback@fairprice.com.sg\">general.feedback@fairprice.com.sg<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How does the Cheers app work?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Please access the user guide by clicking <strong>App Guide<\\\/strong> on the Home Page or tapping on <strong>My Account<\\\/strong> at the bottom right-hand corner of the screen and selecting <strong>Guide<\\\/strong>.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Where can I use the Cheers app?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<ul><li>1 Tampines Walk #01-01, Our Tampines Hub<\\\/li><li>535 Clementi Road Block 1 Atrium #01-12\\\/13, Ngee Ann Polytechnic<\\\/li><li>50 Nanyang Avenue, SS3-B3-B4, South Spine &#8211; Nanyang Technological University<\\\/li><li>10 Dover Drive, University Resource Centre (URC), #B1-01, SIT @Dover<\\\/li><li>180 Ang Mo Kio Avenue 8 Blk A Unit 278A\\\/B, Nanyang Polytechnic<\\\/li><\\\/ul>\"}},{\"@type\":\"Question\",\"name\":\"How do I begin using the Cheers app?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Once you have registered\\\/logged into your account, set up your payment mode by tapping on <strong>Tap Here To Add Payment Mode<\\\/strong> on the Home page or by tapping on <strong>My Account<\\\/strong> at the bottom right-hand corner of the screen, followed by Payment. Follow the instructions on the screen and fill in your details.<br \\\/><br \\\/>Once setup is complete, return to the Home page where a unique QR code will be displayed. Scan this QR at the gantry and you will be able to enter the store. Once you have entered the store, you are ready to start shopping and adding items to your basket!<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Are there any other modes of entering the store, other than scanning the unique QR on my phone?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You can also enter the gantry by uploading a picture of your face to the app. Follow these instructions to<br \\\/>add in your picture:<\\\/p><ol><li>Tap on <strong>My Account<\\\/strong> in the Home page<\\\/li><li>Tap on <strong>Face<\\\/strong><\\\/li><li>At the <strong>Camera Screen<\\\/strong>, tap the shutter button in order to snap a photo.<\\\/li><li>Select <strong>Confirm<\\\/strong><\\\/li><li>At the <strong>Choose Store(s)<\\\/strong> page, select <strong>Our Tampines Hub \\\/ Ngee Ann Polytechnic \\\/ Nanyang Technological University \\\/ SIT @Dover \\\/ Nanyang Polytechnic<\\\/strong> and tap <strong>Confirm<\\\/strong><\\\/li><li>You are now ready to enter the store simply by scanning your face at the camera located at the gantry!<\\\/li><\\\/ol>\"}},{\"@type\":\"Question\",\"name\":\"Can I allow other family members to enter the store and purchase items via my account without me being physically present?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes! As long as your family members&#8217; faces are uploaded to the app under your account, they will be able to enter the store without you being physically present. Follow these instructions to add in pictures of your family members\\u2019 faces:<\\\/p><ol><li>Tap on <strong>My Account<\\\/strong> in the Home page<\\\/li><li>Tap on <strong>Face<\\\/strong><\\\/li><li>At the <strong>Camera Screen<\\\/strong>, tap the shutter button in order to snap a photo of any of your family members\\u2019 faces.<\\\/li><li>Select <strong>Confirm<\\\/strong><\\\/li><li>At the <strong>Choose Store(s)<\\\/strong> page, select <strong>Our Tampines Hub \\\/ Ngee Ann Polytechnic \\\/ Nanyang Technological University \\\/ SIT @Dover \\\/ Nanyang Polytechnic<\\\/strong> and tap <strong>Confirm<\\\/strong> (You may tag multiple individuals\\u2019 photos to the store)<\\\/li><li>Your family member(s) is\\\/are now ready to enter the store simply by scanning his\\\/her face at the camera located at the gantry!<\\\/li><\\\/ol>\"}},{\"@type\":\"Question\",\"name\":\"How do I add items to my cart?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<ol><li>Easy! Pick any merchandise from the shelves. Selected items will be automatically updated in your cart when you leave the store.<\\\/li><li>Should you no longer want to purchase an item, please return it to its original location.<\\\/li><li>Once done with your shopping, simply leave the store with your merchandise through the gantry and you will be checked out automatically.<\\\/li><\\\/ol>\"}},{\"@type\":\"Question\",\"name\":\"What payment modes do you accept?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<div class=\\\"page\\\" title=\\\"Page 2\\\"><div class=\\\"section\\\"><div class=\\\"layoutArea\\\"><div class=\\\"column\\\"><p>We accept payment via GrabPay, Visa and MasterCard Credit or Debit Cards at all of our Unmanned Stores.<\\\/p><\\\/div><\\\/div><\\\/div><\\\/div>\"}},{\"@type\":\"Question\",\"name\":\"I am unable to make payment via Credit\\\/Debit Card and GrabPay. What should I do?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<div class=\\\"page\\\" title=\\\"Page 2\\\"><div class=\\\"section\\\"><div class=\\\"layoutArea\\\"><div class=\\\"column\\\"><p>At this point of time, we only accept payment via GrabPay, Visa and MasterCard Credit\\\/Debit Cards for orders placed on the Cheers app at all of our Unmanned Stores.<\\\/p><\\\/div><\\\/div><\\\/div><\\\/div>\"}},{\"@type\":\"Question\",\"name\":\"Can I earn or redeem LinkPoints from Cheers app purchases?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"This feature is not available on the Cheers app.\"}},{\"@type\":\"Question\",\"name\":\"I received an item that is damaged or expired.\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Please reach out to our Customer Service Representative in-app within 7 days from date of purchase via the following:<\\\/p><ol><li>Select <strong>My Orders<\\\/strong>, followed by tapping on the order where the defective product was purchased.<\\\/li><li>Scroll to the bottom of the page and select <strong>Click To Appeal<\\\/strong>.<\\\/li><li>Provide the name of the product and describe the issue found<\\\/li><li>Tap on <strong>Submit<\\\/strong>. Our Customer Service Representative will get back to you as soon as possible.<\\\/li><li>You may follow-up on your appeal by tapping on <strong>My Account<\\\/strong>, followed by <strong>Feedback<\\\/strong>.<\\\/li><\\\/ol>\"}},{\"@type\":\"Question\",\"name\":\"How do I report a problem in the app?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Please contact us by filling in the Feedback Form located within the app<\\\/p><ol><li>Tap on <strong>My Account<\\\/strong> at the bottom right-hand corner of the screen, followed by Feedback.<\\\/li><li>Tap on the <strong>Feedback<\\\/strong> button at the bottom of the screen<\\\/li><li>Under Feedback type, select <strong>Issue<\\\/strong>.<\\\/li><li>Our customer service will be in touch with you as soon as possible.<\\\/li><\\\/ol>\"}},{\"@type\":\"Question\",\"name\":\"How do I stop receiving push notifications on Cheers\\u2019 events & campaigns?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You may disable Marketing Notifications by following the below instructions:<\\\/p><ol><li>Tap on <strong>My Account<\\\/strong> at the bottom right-hand corner of the app, followed by <strong>Settings<\\\/strong>.<\\\/li><li>Toggle <strong>Allow Marketing Notifications<\\\/strong> off.<\\\/li><\\\/ol>\"}},{\"@type\":\"Question\",\"name\":\"How do I give feedback on the app?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We want to hear from you! Tap on <strong>My Account<\\\/strong> at the bottom right-hand corner of the screen, followed by Feedback. Under Feedback type, select <strong>Suggestion<\\\/strong>. You can also drop us an email at <a href=\\\"mailto:general.feedback@fairprice.com.sg\\\">general.feedback@fairprice.com.sg<\\\/a>.<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ Frequently Asked Questions Payment via FairPrice Group app Can I earn and redeem Linkpoints at Cheers using the FairPrice Group app? Yes, you can use the FairPrice Group app to pay, earn, redeem and manage Linkpoints on your purchase at participating Cheers outlets. Please refer to the following table for more details: Points Conversion [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-6776","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - Cheers<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/cheers.com.sg\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Cheers\" \/>\n<meta property=\"og:description\" content=\"FAQ Frequently Asked Questions Payment via FairPrice Group app Can I earn and redeem Linkpoints at Cheers using the FairPrice Group app? Yes, you can use the FairPrice Group app to pay, earn, redeem and manage Linkpoints on your purchase at participating Cheers outlets. 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