{"id":220,"date":"2018-08-02T11:31:06","date_gmt":"2018-08-02T11:31:06","guid":{"rendered":"https:\/\/xstore.8theme.com\/?page_id=220"},"modified":"2024-03-28T14:09:30","modified_gmt":"2024-03-28T14:09:30","slug":"faq","status":"publish","type":"page","link":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/cubehotels.com.sg\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_tta_tabs style=&#8221;flat&#8221; shape=&#8221;square&#8221; alignment=&#8221;center&#8221; active_section=&#8221;1&#8243;][vc_tta_section title=&#8221;BEFORE ARRIVAL&#8221; tab_id=&#8221;1533210358493-f3dc2984-c015&#8243; el_class=&#8221;padded-section&#8221;][vc_toggle title=&#8221;Making a Reservation&#8221; style=&#8221;arrow&#8221; size=&#8221;sm&#8221; open=&#8221;true&#8221; css=&#8221;.vc_custom_1710317127980{border-top-width: 1px !important;border-top-color: #e1e1e1 !important;border-top-style: solid !important;}&#8221;]<span style=\"font-weight: 400;\">Book directly on our website to get the best rates by using promo code \u201cCUBEDIRECT\u201d on the booking page.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To make bookings:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">For CUBE Boutique Capsule Hotel at Chinatown, click <\/span><strong><a href=\"https:\/\/hotels.cloudbeds.com\/reservation\/jamQVz\"><u>here<\/u><\/a><\/strong><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">For CUBE Boutique Capsule Hotel at Kampong Glam, click <\/span><strong><a href=\"https:\/\/hotels.cloudbeds.com\/reservation\/16fjJP\"><u>here<\/u><\/a><\/strong><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">For CUBE Family Boutique Capsule Hotel at Chinatown, click <\/span><strong><a href=\"https:\/\/hotels.cloudbeds.com\/reservation\/squlmL\"><u>here<\/u><\/a><\/strong><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">You can also book using Hostelworld, or most major online travel booking engines, such as Booking.com, Agoda, Traveloka, Expedia and others.<\/span>[\/vc_toggle][vc_toggle title=&#8221;Promotions &amp; Special Offers&#8221; style=&#8221;arrow&#8221; size=&#8221;sm&#8221; css=&#8221;.vc_custom_1710317473042{border-top-width: 1px !important;border-top-color: #e1e1e1 !important;border-top-style: solid !important;}&#8221;]<span style=\"font-weight: 400;\">Use promo code \u201c<strong>CUBEDIRECT<\/strong>\u201d on the booking page to get:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Best rates<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Complimentary upgrades, early check-ins and late check-outs*<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">One welcome drink on the house!<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">*Subject to availability<\/span>[\/vc_toggle][vc_toggle title=&#8221;Long-term Booking and Group Booking&#8221; style=&#8221;arrow&#8221; size=&#8221;sm&#8221; css=&#8221;.vc_custom_1710317465691{border-top-width: 1px !important;border-top-color: #e1e1e1 !important;border-top-style: solid !important;}&#8221;]<span style=\"font-weight: 400;\">For long-term bookings for two weeks or longer and\/or for groups of 15 and more, please email <\/span><strong><a href=\"mailto:reservations@cubestay.sg\">reservations@cubestay.sg<\/a><\/strong><span style=\"font-weight: 400;\"> to discuss your requirements. Our team will get in touch with you within the next 24 hours.<\/span>[\/vc_toggle][vc_toggle title=&#8221;Contact Information&#8221; style=&#8221;arrow&#8221; size=&#8221;sm&#8221; css=&#8221;.vc_custom_1710317209864{border-top-width: 1px !important;border-top-color: #e1e1e1 !important;border-top-style: solid !important;}&#8221;]Email: reservations@cubestay.sg<\/p>\n<p>Whatsapp: +65 6222 1218<\/p>\n<p>Telephone:<br \/>\nCUBE &#8211; Boutique Capsule Hotel @ Chinatown: +65 6221 7769<br \/>\nCUBE &#8211; Boutique Capsule Hotel @ Kampong Glam: +65 6291 1696<br \/>\nCUBE &#8211; Family Boutique Capsule Hotel @ Chinatown: +65 6222 1218[\/vc_toggle][vc_toggle title=&#8221;Getting to CUBE Hotels&#8221; style=&#8221;arrow&#8221; size=&#8221;sm&#8221; css=&#8221;.vc_custom_1711634966891{border-top-width: 1px !important;border-top-color: #e1e1e1 !important;border-top-style: solid !important;}&#8221;]<span style=\"font-weight: 400;\">For taxi or Grab, please key in the following address. The nearest MRT stations are listed below too.<\/span><\/p>\n<p><strong><u><a href=\"https:\/\/maps.app.goo.gl\/QCYmS5iDbogDAnpk6\">Cube Boutique Capsule Hotel @ Kampong Glam (Click to open in Google Maps)<\/a><\/u><\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Address: 54, 55, 56 Bussorah St, Singapore 199471<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Bugis MRT: Downtown and East-West lines<\/span><\/p>\n<p><span style=\"font-weight: 400;\">From the airport, board the East-West line and make a transfer at Tanah Merah MRT to travel to Bugis MRT station. Take Exit B. Walk along North Bridge Road pass Raffles Hospital and Village Hotel, then access Arab Street followed by Bussorah Street. The walk takes around 10 minutes.<\/span><\/p>\n<p><strong><u><a href=\"https:\/\/maps.app.goo.gl\/vrCCA35vn4DwDWAP7\">CUBE &#8211; Boutique Capsule Hotel @ Chinatown (Click to open in Google Maps)<\/a><\/u><\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Address: 76A\/B, 78A\/B Smith Street Level 2, 3, Singapore 058971<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Chinatown MRT station: Downtown and North-East Lines<\/span><\/p>\n<p><span style=\"font-weight: 400;\">From the airport, board the East-West line and make a transfer at Expo station to the Downtown line to travel to Chinatown MRT station, then take the nearest exit A: Pagoda Street. Take a 5-minute walk to our hotel.<\/span><\/p>\n<p><strong><u><a href=\"https:\/\/maps.app.goo.gl\/Q2pgn9gd87FcVxvZ8\">CUBE Family @ Chinatown (Click to open in Google Maps)<\/a><\/u><\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Address: 64A\/B, 66A\/B, 68A\/B Smith Street, Level 2, 3, Singapore 058967<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Chinatown MRT station: Downtown and North-East Lines<\/span><\/p>\n<p><span style=\"font-weight: 400;\">From the airport, board the East-West line and make a transfer at Expo station to the Downtown line to travel to Chinatown MRT station, then take the nearest exit A: Pagoda Street. Take a 5-minute walk to our hotel.<\/span>[\/vc_toggle][vc_toggle title=&#8221;Shuttle Service from Airport&#8221; style=&#8221;arrow&#8221; size=&#8221;sm&#8221; css=&#8221;.vc_custom_1709706887614{border-top-width: 1px !important;border-bottom-width: 1px !important;border-top-color: #e1e1e1 !important;border-top-style: solid !important;border-bottom-color: #e1e1e1 !important;border-bottom-style: solid !important;}&#8221;]<span style=\"font-weight: 400;\">No shuttle service is available. <\/span>[\/vc_toggle][vc_toggle title=&#8221;Purchase of Attraction Tickets&#8221; style=&#8221;arrow&#8221; size=&#8221;sm&#8221; css=&#8221;.vc_custom_1710317501672{border-top-width: 1px !important;border-bottom-width: 1px !important;border-top-color: #e1e1e1 !important;border-top-style: solid !important;border-bottom-color: #e1e1e1 !important;border-bottom-style: solid !important;}&#8221;]<span style=\"font-weight: 400;\">You can purchase discounted attraction tickets to Gardens by the Bay, Universal Studios Singapore, Singapore Zoo etc. via our travel partner <\/span><strong><a href=\"https:\/\/www.klook.com\/en-SG\/experiences\/?aid=52274&amp;aff_adid=801071&amp;spm=Home.CategoryBar_L1&amp;clickId=6c60ea19aa&amp;aff_label1=&amp;aff_label2=&amp;aff_label3=&amp;aff_pid=&amp;aff_sid=&amp;utm_medium=affiliate-alwayson&amp;utm_source=non-network&amp;utm_campaign=52274&amp;utm_term=&amp;utm_content=&amp;aff_klick_id=59937754185-52274-801071-122a523\"><u>Klook<\/u><\/a><\/strong><span style=\"font-weight: 400;\">.<\/span>[\/vc_toggle][vc_toggle title=&#8221;Money Changer and ATMs&#8221; style=&#8221;arrow&#8221; size=&#8221;sm&#8221; css=&#8221;.vc_custom_1709706932761{border-top-width: 1px !important;border-bottom-width: 1px !important;border-top-color: #e1e1e1 !important;border-top-style: solid !important;border-bottom-color: #e1e1e1 !important;border-bottom-style: solid !important;}&#8221;]<span style=\"font-weight: 400;\">Many places in Singapore including some food courts and taxis will accept payment using credit cards. However, it is useful to have some cash with you. You can exchange foreign currency at several licensed money changers across the city. There are automated teller machines (ATMs) located around the city too. Do enquire at our Reception for a convenient one near you.<\/span>[\/vc_toggle][\/vc_tta_section][vc_tta_section title=&#8221;HOTEL POLICY&#8221; tab_id=&#8221;1569850719098-c7941a45-22c3&#8243; el_class=&#8221;padded-section&#8221;][vc_column_text]The Hotel Policy refers to a set of rules, guidelines, or regulations established by CUBE Hotel to govern the conduct of guests and outline the terms and conditions of their stay. By proceeding with the reservation, you acknowledge and agree to abide by all terms and conditions outlined.[\/vc_column_text][vc_toggle title=&#8221;Check-in and Check-out Timings&#8221; style=&#8221;arrow&#8221; size=&#8221;sm&#8221; open=&#8221;true&#8221; css=&#8221;.vc_custom_1710317947274{border-top-width: 1px !important;border-top-color: #e1e1e1 !important;border-top-style: solid !important;}&#8221;]Check-in: 3:00 PM<br \/>\nCheck-out: 12:00 PM<\/p>\n<p>Early check-in and late check-out policies:<br \/>\nFor CUBE Boutique Capsule Hotel at Chinatown and CUBE Boutique Capsule Hotel at Kampong Glam:<br \/>\nEarly check-in (i.e. before 3:00 PM) or Late check-out (i.e. after 12:00PM): +$10 per hour<\/p>\n<p>For CUBE Family Boutique Capsule Hotel at Chinatown:<br \/>\nEarly check-in (i.e. before 3:00 PM) or Late check-out (i.e. after 12:00PM): +$20 per hour<\/p>\n<p>All early check-in and late check-out requests are subject to room availability. For such requests, please email <strong>reservations@cubestay.sg<\/strong> to check for availability.<\/p>\n<p>If you would like to extend your stay, please notify us in advance[\/vc_toggle][vc_toggle title=&#8221;Luggage Storage&#8221; style=&#8221;arrow&#8221; size=&#8221;sm&#8221; css=&#8221;.vc_custom_1709704680211{border-top-width: 1px !important;border-top-color: #e1e1e1 !important;border-top-style: solid !important;}&#8221;]Guests may arrive earlier and leave their luggage at the premises. The hotel may store your luggage for a maximum of 24 hours upon check-in and check-out.[\/vc_toggle][vc_toggle title=&#8221;Payment Policy&#8221; style=&#8221;arrow&#8221; size=&#8221;sm&#8221; css=&#8221;.vc_custom_1710317984803{border-top-width: 1px !important;border-top-color: #e1e1e1 !important;border-top-style: solid !important;}&#8221;]For direct booking and walk-ins, a full 100% payment is required upon booking. We accept various currencies through Visa, MasterCard, PayPal, Credit and Debit Cards, with applicable bank fees.<\/p>\n<p>For walk-ins, we accept cash payment too (in SGD currency only).[\/vc_toggle][vc_toggle title=&#8221;Cancellation Policy&#8221; style=&#8221;arrow&#8221; size=&#8221;sm&#8221; css=&#8221;.vc_custom_1710318005012{border-top-width: 1px !important;border-bottom-width: 1px !important;border-top-color: #e1e1e1 !important;border-top-style: solid !important;border-bottom-color: #e1e1e1 !important;border-bottom-style: solid !important;}&#8221;]<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">For direct bookings, guests are required to notify the hotel at any time if they wish to cancel their reservation. For any cancellation or modifications received less than 30 days of arrival, 100% full stay charge applies. In case of no show, 100% full stay charge applies.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">For reservations made through third-party websites, guests are required to contact the third party directly for any changes such as amendments or cancellations. This applies to change of dates, extension of stay, early check out, delay of arrival or cancellation in full or in part.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The exact cancellation deadline of your reservation depends on the policy specified for the reservation at the time of booking.<\/span><\/li>\n<\/ul>\n<p>[\/vc_toggle][vc_toggle title=&#8221;Check-in Policy&#8221; style=&#8221;arrow&#8221; size=&#8221;sm&#8221; css=&#8221;.vc_custom_1710318229311{border-top-width: 1px !important;border-bottom-width: 1px !important;border-top-color: #e1e1e1 !important;border-top-style: solid !important;border-bottom-color: #e1e1e1 !important;border-bottom-style: solid !important;}&#8221;]<\/p>\n<ul>\n<li>A valid government-issued identification or passport is required upon check-in for all staying guests.<\/li>\n<li>Guests must be at least 18 years of age to check-in and register for a room.<\/li>\n<li>For Family rooms, a cash deposit of S$100 for each night of stay or a valid credit card is required upon check-in for incidentals, in addition to full payment of room and tax. Debit cards cannot be used for the deposit.<\/li>\n<li>Official check-in time is at 3pm, and official check-out time is at 12 noon. Kindly note that early check-in and late checkout requests are subject to availability.<\/li>\n<li>A fee of $20 is applicable for the replacement of a lost CUBE Physical Key Card.<\/li>\n<\/ul>\n<p><strong>Check-in with CUBE Mobile App<\/strong><\/p>\n<ul>\n<li>You may use the CUBE Boutique Capsule Hotel Mobile Check-in App (<a href=\"https:\/\/hotel-api.gtriip.com\/cube\/guest\/home\/\"><u>Web App<\/u><\/a>, For <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.gtriip.cube\"><u>Android<\/u><\/a>, For <a href=\"https:\/\/apps.apple.com\/us\/app\/cube-boutique-capsule-hotel\/id6447610961\"><u>iPhone<\/u><\/a>) to register 6 days prior to your check-in date, and check-in on the day itself.<\/li>\n<li>All staying guests must have a valid credit card for incidental deposit. This will be in the form of a pre-authorization hold in which amounts are S$20 per capsule and S$100 per family room. Subject to an inspection of the property upon check-out, the pre-authorization hold will be released the day after check-out, and takes up to 30 days processing by the bank.<\/li>\n<li>To complete the pre-arrival registration form and for verification during check-in, a valid passport is necessary for you and your guests. All staying guests are required to submit their passports in the Mobile Check-in App to be issued a mobile key.<\/li>\n<li>By completing the Registration on the Mobile Check-in App, you agree to all the terms listed in the Hotel Policy and Privacy Policy.<\/li>\n<\/ul>\n<p>[\/vc_toggle][vc_toggle title=&#8221;Check-out Policy&#8221; style=&#8221;arrow&#8221; size=&#8221;sm&#8221; css=&#8221;.vc_custom_1709704855070{border-top-width: 1px !important;border-bottom-width: 1px !important;border-top-color: #e1e1e1 !important;border-top-style: solid !important;border-bottom-color: #e1e1e1 !important;border-bottom-style: solid !important;}&#8221;]<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Official check-in time is at 3pm, and official check-out time is at 12 noon. Kindly note that early check-in and late checkout requests are subject to availability.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Exceeding the check-out time without notifying the front desk in advance will result in extra charges, including but not limited to, late check-out fees and additional nights charges.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You may use the Mobile Check-in App to check-out. Once you have checked-out, your Digital Key will be revoked for you and your guests.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If you require a copy of the invoice, please approach our front desk for assistance.<\/span><\/li>\n<\/ul>\n<p>[\/vc_toggle][vc_toggle title=&#8221;No Smoking Policy&#8221; style=&#8221;arrow&#8221; size=&#8221;sm&#8221; css=&#8221;.vc_custom_1709704874987{border-top-width: 1px !important;border-bottom-width: 1px !important;border-top-color: #e1e1e1 !important;border-top-style: solid !important;border-bottom-color: #e1e1e1 !important;border-bottom-style: solid !important;}&#8221;]<span style=\"font-weight: 400;\">Smoking is not permitted within the hotel premises. Any individual who is caught smoking within the hotel premises shall be liable to a fine of SGD1,000 nett.<\/span>[\/vc_toggle][vc_toggle title=&#8221;No Pets Allowed&#8221; style=&#8221;arrow&#8221; size=&#8221;sm&#8221; css=&#8221;.vc_custom_1709704893593{border-top-width: 1px !important;border-bottom-width: 1px !important;border-top-color: #e1e1e1 !important;border-top-style: solid !important;border-bottom-color: #e1e1e1 !important;border-bottom-style: solid !important;}&#8221;]<span style=\"font-weight: 400;\">You are not permitted to bring your pet to CUBE, as our facilities are not equipped to accommodate pets of any kind. However, if you are traveling with a service animal, please email our team in advance so that we can make arrangements for an appropriate room.<\/span>[\/vc_toggle][vc_toggle title=&#8221;Accommodating Children&#8221; style=&#8221;arrow&#8221; size=&#8221;sm&#8221; css=&#8221;.vc_custom_1710318263470{border-top-width: 1px !important;border-bottom-width: 1px !important;border-top-color: #e1e1e1 !important;border-top-style: solid !important;border-bottom-color: #e1e1e1 !important;border-bottom-style: solid !important;}&#8221;]<span style=\"font-weight: 400;\">For guests traveling with children, we invite you to book with us at <\/span><b>CUBE Family @ Chinatown<\/b><span style=\"font-weight: 400;\">. Our accommodations feature ensuite bathrooms and child-friendly facilities in our common areas for your convenience. Guests 6 years and older must use an extra bed which will incur an additional charge.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Please note that CUBE Boutique Capsule Hotel @ Kampong Glam and CUBE Boutique Capsule Hotel @ Chinatown do <\/span><b>not<\/b><span style=\"font-weight: 400;\"> permit the accommodation of children. Only guests aged 18 years and above are welcome to stay.<\/span>[\/vc_toggle][vc_toggle title=&#8221;Parking Lots&#8221; style=&#8221;arrow&#8221; size=&#8221;sm&#8221; css=&#8221;.vc_custom_1709704940473{border-top-width: 1px !important;border-bottom-width: 1px !important;border-top-color: #e1e1e1 !important;border-top-style: solid !important;border-bottom-color: #e1e1e1 !important;border-bottom-style: solid !important;}&#8221;]<span style=\"font-weight: 400;\">There is no parking available at CUBE Hotels. Please inquire at our Reception for advice on nearby car parks.<\/span>[\/vc_toggle][vc_toggle title=&#8221;General Terms&#8221; style=&#8221;arrow&#8221; size=&#8221;sm&#8221; css=&#8221;.vc_custom_1709704958187{border-top-width: 1px !important;border-bottom-width: 1px !important;border-top-color: #e1e1e1 !important;border-top-style: solid !important;border-bottom-color: #e1e1e1 !important;border-bottom-style: solid !important;}&#8221;]<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">All rates listed are subject to 10% service charge and prevailing Goods and Services Tax, which is at 9% in the year 2024.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Rates and deposits are quoted in Singapore Dollars. All foreign currency transactions will be converted to Singapore Dollars. The exchange rate may differ from the rate in effect on the date of the transaction due to market fluctuations. All conversions shall be determined by the respective card associations.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The hotel holds no liability for any losses, damages, costs, or expenses arising from the cancellation of a reservation by the hotel.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You agree to indemnify and hold the hotel harmless regarding any liability, loss, damage, cost, or expense of any nature arising out of, and\/or in connection with, the acceptance of the reservation by the hotel.<\/span><\/li>\n<\/ul>\n<p>[\/vc_toggle][vc_toggle title=&#8221;Terms of Reservation&#8221; style=&#8221;arrow&#8221; size=&#8221;sm&#8221; css=&#8221;.vc_custom_1709704976939{border-top-width: 1px !important;border-bottom-width: 1px !important;border-top-color: #e1e1e1 !important;border-top-style: solid !important;border-bottom-color: #e1e1e1 !important;border-bottom-style: solid !important;}&#8221;]<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Rates quoted are based on your period of stay and subject to change when arrival and\/or departure dates are amended.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reservations are non-transferable.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">While making reservations, guests are required to provide identification information including, but not limited to, name, address, contact telephone number and email address.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The hotel reserves the right to reject and cancel the reservation if the information provided for the said reservation is incomplete, falsified or deemed to be fraudulent, or if the hotel is unable to charge the credit card required for confirmation.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Guest names for reservations cannot be changed unless special circumstances are deemed acceptable by CUBE Hotel Group in its absolute discretion. The hotel reserves the right to reject check-in if the guest name differs from the name stated on the booking.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">By providing credit card details, the guest authorizes the hotel to charge applicable penalties and\/or charges in the event of cancellation or \u2018no-show\u2019.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Unless otherwise agreed, the charges will solely cover the provision of accommodation at the hotel. Guests may be subject to additional charges, including but not limited to expenses for meals, drinks, room service, etc. These supplementary charges will be clarified and communicated to guests before they are incurred.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If there is no confirmation of acceptance together with a reservation reference, the booking will be considered not accepted, and no contract will be established between both parties.<\/span><\/li>\n<\/ul>\n<p>[\/vc_toggle][vc_toggle title=&#8221;Personal Data Protection Policy&#8221; style=&#8221;arrow&#8221; size=&#8221;sm&#8221; css=&#8221;.vc_custom_1709705004934{border-top-width: 1px !important;border-bottom-width: 1px !important;border-top-color: #e1e1e1 !important;border-top-style: solid !important;border-bottom-color: #e1e1e1 !important;border-bottom-style: solid !important;}&#8221;]<span style=\"font-weight: 400;\">At CUBE &#8211; Boutique Capsule Hotel (\u2018\u2019CUBE\u2019\u2019), we strive to ensure that your Personal Data is secured and protected, in compliance with Singapore Personal Data Protection Act 2012 (No. 26 of 2012), and that it is used responsibly to deliver services and products of a standard that exceed your expectations.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This Policy will apply in our overseas affiliates with the exception that should the local laws be more restrictive, the local privacy laws shall apply. This Policy will state the information we are collecting, using and disclosing in order to provide services and products to our guests as well as improvements to guest experiences and provide updates on new developments and promotions at CUBE.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By proceeding with the reservation, you agree to the terms set forth in this Policy. By providing us your email address, you consent to receiving promotion &amp; events&#8217; update email from us.<\/span>[\/vc_toggle][vc_toggle title=&#8221;Additional Terms&#8221; style=&#8221;arrow&#8221; size=&#8221;sm&#8221; css=&#8221;.vc_custom_1710318292313{border-top-width: 1px !important;border-bottom-width: 1px !important;border-top-color: #e1e1e1 !important;border-top-style: solid !important;border-bottom-color: #e1e1e1 !important;border-bottom-style: solid !important;}&#8221;]<span style=\"font-weight: 400;\">Any omission or error in sales literature, web pages\/sites,order form, quotation, price list, order <\/span><span style=\"font-weight: 400;\">acknowledgement, dispatch note,invoice or other documents issued by us may be corrected by us without liability. We will advise you of any changes at the time of booking or as soon as is reasonably possible thereafter.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">All bookings are subject to availability and CUBE reserves the rights to decline any booking at its discretion.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">CUBE reserves the right to modify, update, or amend these terms and conditions at any time without prior notice. If you require additional clarification, please reach out to <\/span><strong><a href=\"mailto:reservations@cubestay.sg\">reservations@cubestay.sg<\/a><\/strong>[\/vc_toggle][\/vc_tta_section][vc_tta_section title=&#8221;AMENITIES &amp; FACILITIES&#8221; tab_id=&#8221;1709700090899-62cfd355-632f&#8221; el_class=&#8221;padded-section&#8221;][vc_toggle title=&#8221;Complimentary Amenities&#8221; style=&#8221;arrow&#8221; size=&#8221;sm&#8221; open=&#8221;true&#8221; css=&#8221;.vc_custom_1709705864221{border-top-width: 1px !important;border-top-style: solid !important;}&#8221;]CUBE provides several amenities, including shampoo and body wash in the bathrooms, bottled water upon check-in, dental kit, and more. Towels are available for use. If you need other items such as ear plugs, please don&#8217;t hesitate to ask, and we can either provide it for you or advise you on where to purchase it.[\/vc_toggle][vc_toggle title=&#8221;Luggage Storage Service&#8221; style=&#8221;arrow&#8221; size=&#8221;sm&#8221; css=&#8221;.vc_custom_1709705887701{border-top-width: 1px !important;border-top-style: solid !important;}&#8221;]CUBE offers private lockers of varying sizes, with most accommodating standard carry-on luggage (24\u2033 x 26\u2033). In-capsule safes are also available for your smaller valuables. If you require alternative luggage storage options, please speak with our Reception Team.[\/vc_toggle][vc_toggle title=&#8221;Breakfast&#8221; style=&#8221;arrow&#8221; size=&#8221;sm&#8221; css=&#8221;.vc_custom_1709705910664{border-top-width: 1px !important;border-top-style: solid !important;}&#8221;]Complimentary breakfast is offered at CUBE Boutique Capsule Hotels.<br \/>\nCube Boutique Capsule Hotel @ Chinatown: 7.30am &#8211; 10.30am<br \/>\nCube Boutique Capsule Hotel @ Kampong Glam: 8.00am -10.00am.<\/p>\n<p>No breakfast included at Cube Family Boutique Capsule[\/vc_toggle][vc_toggle title=&#8221;Food Options&#8221; style=&#8221;arrow&#8221; css=&#8221;.vc_custom_1710318421212{border-top-width: 1px !important;border-top-style: solid !important;}&#8221;]Our hotels do not have on-site restaurants, but all CUBE Hotels are conveniently located within walking distance of cafes and restaurants. If you prefer to have food delivered, please inquire with our Reception staff about the various food delivery services available.<\/p>\n<p>CUBE Boutique Capsule Hotel @ Chinatown features an on-site bar offering snacks and drinks throughout the day. It is also situated above the world&#8217;s first hawker awarded one Michelin Star &#8211; Liao Fan Hawker Chan Chicken Rice.[\/vc_toggle][vc_toggle title=&#8221;Free Internet and Wi-Fi&#8221; style=&#8221;arrow&#8221; size=&#8221;sm&#8221; css=&#8221;.vc_custom_1709705958517{border-top-width: 1px !important;border-top-style: solid !important;}&#8221;]Unlimited high-speed Wi-Fi is available hotel-wide.[\/vc_toggle][vc_toggle title=&#8221;Universal Power Adapters&#8221; style=&#8221;arrow&#8221; size=&#8221;sm&#8221; css=&#8221;.vc_custom_1709705973666{border-top-width: 1px !important;border-top-style: solid !important;}&#8221;]<span style=\"font-weight: 400;\">Every CUBE capsule has an in-built universal power adapter, as well as USB inputs.<\/span>[\/vc_toggle][vc_toggle title=&#8221;Laundry Facilities&#8221; style=&#8221;arrow&#8221; size=&#8221;sm&#8221; css=&#8221;.vc_custom_1709705992283{border-top-width: 1px !important;border-top-style: solid !important;}&#8221;]<span style=\"font-weight: 400;\">CUBE offers on-site laundry facilities including washers and dryers that are pay-per-use.<\/span>[\/vc_toggle][\/vc_tta_section][vc_tta_section title=&#8221;HOUSE RULES&#8221; tab_id=&#8221;1709700212980-8b5708cc-0f44&#8243; el_class=&#8221;padded-section&#8221;][vc_toggle title=&#8221;No Food &amp; Drinks in Capsules&#8221; style=&#8221;arrow&#8221; size=&#8221;sm&#8221; open=&#8221;true&#8221; css=&#8221;.vc_custom_1709706034068{border-top-width: 1px !important;border-top-style: solid !important;}&#8221;]<span style=\"font-weight: 400;\">For Capsules:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Consumption of food and drinks are not allowed in the rooms and capsules. Eating and drinking are only permitted in the lounge area.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Strictly no durians are allowed in any of our outlets. A fine of minimum SGD500 will be imposed if durians are found.<\/span>[\/vc_toggle][vc_toggle title=&#8221;No Smoking&#8221; style=&#8221;arrow&#8221; size=&#8221;sm&#8221; css=&#8221;.vc_custom_1709706023336{border-top-width: 1px !important;border-top-style: solid !important;}&#8221;]Smoking is not permitted within the hotel premises. Any individual who is caught smoking within the hotel premises shall be liable to a fine of SGD1,000 nett.[\/vc_toggle][vc_toggle title=&#8221;Alcohol Policy&#8221; style=&#8221;arrow&#8221; size=&#8221;sm&#8221; css=&#8221;.vc_custom_1709706048418{border-top-width: 1px !important;border-top-style: solid !important;}&#8221;]<span style=\"font-weight: 400;\">Drinking of alcohol is permitted at the lounge area only for CUBE Capsule @ Chinatown and CUBE Family @ Chintatown.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Drinking of alcohol is not permitted at CUBE Capsule @ Kampong Glam.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Any guest who appears to be intoxicated will not be served alcohol or admitted to the property. Guests who are deemed to be severely intoxicated will be asked to leave the premises, with no refund for the remaining stay.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A minimum fine of SGD500 will be imposed for any damages caused by intoxicated guests, including physical damage to property and incidents such as vomiting within the premises.<\/span>[\/vc_toggle][vc_toggle title=&#8221;Noise Guidelines&#8221; style=&#8221;arrow&#8221; size=&#8221;sm&#8221; css=&#8221;.vc_custom_1709706418707{border-top-width: 1px !important;border-top-style: solid !important;}&#8221;]To ensure all guests enjoy the comfort and safety of the facilities we offer, CUBE upholds a strict zero tolerance to parties and excessive noise. Any person found to be on our premises creating excessive noise, having a party or exceeding the numbers of permitted guests will be requested to leave the hotel without refund.[\/vc_toggle][vc_toggle title=&#8221;Visiting Guests&#8221; style=&#8221;arrow&#8221; size=&#8221;sm&#8221; css=&#8221;.vc_custom_1709706438071{border-top-width: 1px !important;border-top-style: solid !important;}&#8221;]Non-registered visiting guests are only allowed at the reception area and are not permitted to enter the guest rooms. All visitors must leave the premises by 10:00 PM.<\/p>\n<p>Those found guilty for the offense of criminal trespass face a prison term of up to three months, a fine of up to S$1,500, or both.[\/vc_toggle][vc_toggle title=&#8221;Capsule Guidelines&#8221; style=&#8221;arrow&#8221; size=&#8221;sm&#8221; css=&#8221;.vc_custom_1709706452941{border-top-width: 1px !important;border-top-style: solid !important;}&#8221;]Guests are expected to strictly follow the capsules assigned to them in order not to cause inconvenience to another arriving guest.<\/p>\n<p>Only 1 guest is allowed in a Single Capsule and max 2 guests are allowed in the Queen Capsule. If<br \/>\nthere is an additional traveling companion, he or she has to make a reservation for another bed.[\/vc_toggle][vc_toggle title=&#8221;Lights Off Timing&#8221; style=&#8221;arrow&#8221; size=&#8221;sm&#8221; css=&#8221;.vc_custom_1709706465488{border-top-width: 1px !important;border-top-style: solid !important;}&#8221;]The main lights in the capsule rooms will be turned off at 12 midnight. The ambient lights will remain dimly switched on. We kindly ask that you keep your volume down after 10:00 PM to avoid disturbing other guests.[\/vc_toggle][vc_toggle title=&#8221;Housekeeping Arrangements&#8221; style=&#8221;arrow&#8221; size=&#8221;sm&#8221; css=&#8221;.vc_custom_1710320776520{border-top-width: 1px !important;border-top-style: solid !important;}&#8221;]Bed linens and towels will be replaced upon request as part of our commitment to sustainability. If you have specific preferences, please inform our reception before 12 noon.<\/p>\n<p>Similarly, for Family rooms requesting room makeup, please approach our reception.[\/vc_toggle][vc_toggle title=&#8221;Damage of Property&#8221; style=&#8221;arrow&#8221; size=&#8221;sm&#8221; css=&#8221;.vc_custom_1709706494652{border-top-width: 1px !important;border-top-style: solid !important;}&#8221;]CUBE reserves the right to charge guests the cost of rectifying damage or soiling, caused by<br \/>\naccidental, deliberate, negligent or reckless act of the guest to the hotel&#8217;s property or structure. You shall be liable for any loss or damage caused by you or your visitor(s) at the hotel.[\/vc_toggle][vc_toggle title=&#8221;Loss and Found&#8221; style=&#8221;arrow&#8221; size=&#8221;sm&#8221; css=&#8221;.vc_custom_1709706549121{border-top-width: 1px !important;border-top-style: solid !important;}&#8221;]Any lost and found item(s) will be kept for 60 days from check out date. Item(s) will be handed to the Police Division where the hotel is situated if the guest fails to collect within the stated period.[\/vc_toggle][vc_toggle title=&#8221;Management\u2019s Rights&#8221; style=&#8221;arrow&#8221; size=&#8221;sm&#8221; css=&#8221;.vc_custom_1709706570772{border-top-width: 1px !important;border-top-style: solid !important;}&#8221;]The Management reserves the right to request any guest to vacate their room or other areas of the hotel without advance notice and without providing any reason. The guest is obligated to comply with such requests. In the event of non-compliance, the Management reserves the right to remove the guest&#8217;s luggage and belongings from the room.[\/vc_toggle][\/vc_tta_section][\/vc_tta_tabs][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_tta_tabs style=&#8221;flat&#8221; shape=&#8221;square&#8221; alignment=&#8221;center&#8221; active_section=&#8221;1&#8243;][vc_tta_section title=&#8221;BEFORE ARRIVAL&#8221; tab_id=&#8221;1533210358493-f3dc2984-c015&#8243; el_class=&#8221;padded-section&#8221;][vc_toggle title=&#8221;Making a Reservation&#8221; style=&#8221;arrow&#8221; size=&#8221;sm&#8221; open=&#8221;true&#8221; css=&#8221;.vc_custom_1710317127980{border-top-width: 1px !important;border-top-color: #e1e1e1 !important;border-top-style: solid !important;}&#8221;]Book directly on our website to get the best rates by using promo code \u201cCUBEDIRECT\u201d on the booking page. To make bookings: For CUBE&#8230;<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-220","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/cubehotels.com.sg\/wp-json\/wp\/v2\/pages\/220","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/cubehotels.com.sg\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/cubehotels.com.sg\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/cubehotels.com.sg\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/cubehotels.com.sg\/wp-json\/wp\/v2\/comments?post=220"}],"version-history":[{"count":27,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/cubehotels.com.sg\/wp-json\/wp\/v2\/pages\/220\/revisions"}],"predecessor-version":[{"id":7199,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/cubehotels.com.sg\/wp-json\/wp\/v2\/pages\/220\/revisions\/7199"}],"wp:attachment":[{"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/cubehotels.com.sg\/wp-json\/wp\/v2\/media?parent=220"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}