{"id":11770,"date":"2019-12-11T15:00:28","date_gmt":"2019-12-11T15:00:28","guid":{"rendered":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/debtcollection.com.sg\/?page_id=11770"},"modified":"2020-01-13T16:48:45","modified_gmt":"2020-01-13T16:48:45","slug":"dedicated-customer-service","status":"publish","type":"page","link":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/debtcollection.com.sg\/our-advantages\/dedicated-customer-service\/","title":{"rendered":"Dedicated Customer Service"},"content":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; equal_height=&#8221;yes&#8221; css=&#8221;.vc_custom_1465823553326{margin-bottom: 0px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1578934112217{padding-top: 50px !important;padding-right: 50px !important;padding-bottom: 10px !important;padding-left: 50px !important;background-color: #b80200 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; offset=&#8221;vc_col-md-4&#8243;][vc_column_text]<noscript class=\"ninja-forms-noscript-message\">\n\tNotice: JavaScript is required for this content.<\/noscript>\n<div id=\"nf-form-1-cont\" class=\"nf-form-cont\" aria-live=\"polite\" aria-labelledby=\"nf-form-title-1\" aria-describedby=\"nf-form-errors-1\" role=\"form\">\n\n    <div class=\"nf-loading-spinner\"><\/div>\n\n<\/div>\n        <!-- That data is being printed as a workaround to page builders reordering the order of the scripts loaded-->\n        <script>var formDisplay=1;var nfForms=nfForms||[];var form=[];form.id='1';form.settings={\"ninjaForms\":\"Ninja Forms\",\"changeEmailErrorMsg\":\"Please enter a valid email address!\",\"changeDateErrorMsg\":\"Please enter a valid date!\",\"confirmFieldErrorMsg\":\"These fields must match!\",\"fieldNumberNumMinError\":\"Number Min Error\",\"fieldNumberNumMaxError\":\"Number Max Error\",\"fieldNumberIncrementBy\":\"Please increment by \",\"fieldTextareaRTEInsertLink\":\"Insert Link\",\"fieldTextareaRTEInsertMedia\":\"Insert Media\",\"fieldTextareaRTESelectAFile\":\"Select a file\",\"tableInsertRowAbove\":\"Insert Row Above\",\"tableInsertRowBelow\":\"Insert Row Below\",\"tableInsertColumnLeft\":\"Insert Column Left\",\"tableInsertColumnRight\":\"Insert Column Right\",\"tableDeleteRow\":\"Delete Row\",\"tableDeleteColumn\":\"Delete Column\",\"tableDeleteTable\":\"Delete Table\",\"tableLegacyNotice\":\"This content has tables in the old editor format. 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       [\/vc_column_text][\/vc_column][vc_column css=&#8221;.vc_custom_1575716195878{padding-top: 50px !important;padding-right: 5% !important;padding-bottom: 50px !important;padding-left: 5% !important;}&#8221; offset=&#8221;vc_col-md-8&#8243;][vc_column_text css_animation=&#8221;bottom-to-top&#8221; css=&#8221;.vc_custom_1576076200622{padding-right: 30px !important;padding-left: 30px !important;}&#8221;]<\/p>\n<h4 style=\"text-align: left; font-family: 'Poppins', sans-serif;\">Dedicated Customer<br \/>\nService<\/h4>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;5px&#8221;][vc_row_inner css=&#8221;.vc_custom_1465824795890{margin-bottom: 0px !important;}&#8221;][vc_column_inner css=&#8221;.vc_custom_1465823996755{padding-right: 30px !important;padding-left: 30px !important;}&#8221;][vc_column_text]<b>Our focus is to differentiate ourselves by providing the highest level of customer service to our clients while achieving the best performance. We work closely with our clients to develop programs that will maximize their return. We believe that each client\u2019s needs are unique, and will strive to tailor our services for a successful partnership. You can be assured that you are aligned with an organization that has a thorough understanding of the collection industry. Our staff will also stay abreast of your continuing needs through on-going and personal contact.<\/b><\/p>\n<p>Our client services department is one of the most experienced teams of debt<br \/>\ncollection professionals available. Nearly all of our employees have been with<br \/>\nthe organization for more than a decad and bring a wealth of knowledge in<br \/>\nmany debt recovery aspects Below are highlights of what you can expect from<br \/>\nour client services division.<\/p>\n<p>\u2022 Dedicated Customer Service Representatives<br \/>\n\u2022 Formal and Custom Reporting<br \/>\n\u2022 Online Account Management<br \/>\n\u2022 Legal Advice<br \/>\n\u2022 24 Hour Guaranteed Response Time on All Client Requests<\/p>\n<p>With an enviable track record of success and experience accumulated from years of practice, you can rest assured that your debts are well taken care of. Our debts collector experts make well-informed decisions carefully strategised in each case to rcover your debts while protecting the relationship between with your partner or client.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; equal_height=&#8221;yes&#8221; css=&#8221;.vc_custom_1575725361526{margin-top: 40px !important;margin-bottom: 40px !important;}&#8221;][vc_column][vc_custom_heading text=&#8221;Corporate Debt Recovery Process&#8221; font_container=&#8221;tag:h3|text_align:center|color:%23111111&#8243; use_theme_fonts=&#8221;yes&#8221; el_class=&#8221;headings&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; equal_height=&#8221;yes&#8221; css=&#8221;.vc_custom_1465823723509{margin-bottom: 0px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1467205804067{padding-top: 100px !important;padding-right: 60px !important;padding-bottom: 100px !important;padding-left: 60px !important;background-color: #26272d !important;}&#8221; offset=&#8221;vc_col-md-4&#8243;][vc_column_text css_animation=&#8221;bottom-to-top&#8221;]<\/p>\n<h3 style=\"text-align: left; color: #fff !important;\">Stage 1<\/h3>\n<p>[\/vc_column_text][vc_column_text css_animation=&#8221;bottom-to-top&#8221;]<\/p>\n<p style=\"text-align: left; color: #fff;\">At this initial stage, your Case Manager will liaise with our Collection Officers and in-house debt analysts to analyse your specific case to determine the most appropriate method of recovery.<br \/>\nRecovery methods at this stage will usually involve carefully targeted telephone call.<br \/>\nIn the event that a debtor cannot be found, we will conduct a free search to locate the whereabouts of the debtor.<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column css=&#8221;.vc_custom_1467205814052{padding-top: 100px !important;padding-right: 60px !important;padding-bottom: 100px !important;padding-left: 60px !important;background-color: #797b7d !important;}&#8221; offset=&#8221;vc_col-md-4&#8243;][vc_column_text css_animation=&#8221;bottom-to-top&#8221;]<\/p>\n<h3 style=\"text-align: left; color: #fff !important;\">Stage 2<\/h3>\n<p>[\/vc_column_text][vc_column_text css_animation=&#8221;bottom-to-top&#8221;]<\/p>\n<p style=\"text-align: left; color: #fff;\">In the event that the debt is not recovered at Stage 1, your Case Manager will liaise with you in regard to the next stage of the collection process.<br \/>\nWe will ascertain each individual case and seek further instructions from you and suggest an appropriate course of action.<br \/>\nUsually at this stage, a carefully crafted letter of demand will be sent out.<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column css=&#8221;.vc_custom_1575721133454{padding-top: 100px !important;padding-right: 60px !important;padding-bottom: 100px !important;padding-left: 60px !important;background-color: #bfbfbf !important;}&#8221; offset=&#8221;vc_col-md-4&#8243;][vc_column_text css_animation=&#8221;bottom-to-top&#8221;]<\/p>\n<h3 style=\"text-align: left; color: #fff !important;\">Stage 3<\/h3>\n<p>[\/vc_column_text][vc_column_text css_animation=&#8221;bottom-to-top&#8221;]<\/p>\n<p style=\"text-align: left; color: #fff;\">Most debtors would settle their debts by Stage 2. If they haven\u2019t, we would send our professional debt collectors to their business premises or place of residence to chase up on the outstanding debt.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1575799508376{margin-bottom: 60px !important;padding-top: 60px !important;padding-bottom: 0px !important;background-image: url(https:\/\/glutenfreepleasure.com\/__proxy_domain\/debtcollection.com.sg\/wp-content\/uploads\/2019\/12\/why.png?id=11647) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;testimonial&#8221;][vc_column width=&#8221;1\/4&#8243;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_custom_heading text=&#8221;Our Testimonial&#8221; font_container=&#8221;tag:h3|font_size:30|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1575799748933{margin-bottom: 30px !important;}&#8221;][vc_column_text]<style type='text\/css' media='all'>#tss-container-3761559507.tss-wrapper .tss-layout10 .item-content-wrapper,\r\n\t\t\t\t\t#tss-container-3761559507.tss-wrapper .tss-isotope3 .item-content-wrapper,\r\n\t\t\t\t\t#tss-container-3761559507.tss-wrapper .tss-isotope5 .item-content-wrapper,\r\n\t\t\t\t\t#tss-container-3761559507.tss-wrapper .tss-carousel10 .item-content-wrapper{background: transparent;}<\/style><div class='rt-container-fluid tss-wrapper ' id='tss-container-3761559507'  data-layout='carousel1' data-desktop-col='1'  data-tab-col='2'  data-mobile-col='1'><div data-title='Loading ...' class='rt-row tss-carousel1 tss-even tss-pre-loader'><div class=\"carousel-wrapper\"><div  class='tss-carousel swiper'\r\n\t\t\t\t\t\t\t\t\t\tdata-loop='false'\r\n\t\t\t\t\t\t\t\t\t\tdata-items-desktop='1'\r\n\t\t\t\t\t\t\t\t\t\tdata-items-tab='2'\r\n\t\t\t\t\t\t\t\t\t\tdata-items-mobile='1'\r\n\t\t\t\t\t\t\t\t\t\tdata-autoplay='true'\r\n\t\t\t\t\t\t\t\t\t\tdata-autoplay-timeout='2000'\r\n\t\t\t\t\t\t\t\t\t\tdata-autoplay-hover-pause='true'\r\n\t\t\t\t\t\t\t\t\t\tdata-dots='true'\r\n\t\t\t\t\t\t\t\t\t\tdata-nav='false'\r\n\t\t\t\t\t\t\t\t\t\tdata-lazy-load='false'\r\n\t\t\t\t\t\t\t\t\t\tdata-auto-height='false'\r\n\t\t\t\t\t\t\t\t\t\tdata-smart-speed='1001'\r\n\t\t\t\t\t\t\t\t\t\t><div class=\"swiper-wrapper\"><div class='rt-col-md-12 rt-col-sm-12 rt-col-xs-12 even-grid-item tss-grid-item slide-item swiper-slide even-grid-item default-margin tss-img-circle'><div class=\"single-item-wrapper\"><div class=\"tss-meta-info tss-left\"><h4 class=\"author-bio\"><span class='author-designation'>DANIEL CHONG<\/span>, <span class='item-company'>ALPHA TRACTOR IMEX LLP<\/span><\/h4><\/div><div class=\"item-content-wrapper tss-right\"><div class='item-content'><p>\u201cWe had great difficulty recovering payment from a Malaysian company for the past few years. debtcollection.com.sg was able to help us recover it in 2 months. We are very satisfied with the services provides &#038; would gladly recommend them.\u201d<\/p>\n<\/div><\/div><\/div><\/div><div class='rt-col-md-12 rt-col-sm-12 rt-col-xs-12 even-grid-item tss-grid-item slide-item swiper-slide even-grid-item default-margin tss-img-circle'><div class=\"single-item-wrapper\"><div class=\"tss-meta-info tss-left\"><h4 class=\"author-bio\"><span class='author-designation'>SOPHIA EAST<\/span>, <span class='item-company'>VEINTERACTIVE<\/span><\/h4><\/div><div class=\"item-content-wrapper tss-right\"><div class='item-content'><p>&#8220;We are very pleased with the services provided and the swift recovery made. We would recommend Thomas and his team and will use them again in the future.&#8221;<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"swiper-pagination\"><\/div><\/div><\/div><div class=\"rt-loading-overlay\"><\/div><div class=\"rt-loading rt-ball-clip-rotate\"><div><\/div><\/div><\/div><\/div>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/4&#8243;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1575995850173{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 60px !important;padding-bottom: 60px !important;background-color: #f5f5f5 !important;}&#8221; el_class=&#8221;quote-about&#8221;][vc_column][vc_custom_heading text=&#8221;More Than 10 Years of Corporate Debt Collection Experience\u2026<br \/>\nWe know how to get YOUR money back!&#8221; font_container=&#8221;tag:h4|font_size:30|text_align:center|color:%23111111&#8243; use_theme_fonts=&#8221;yes&#8221; css_animation=&#8221;bottom-to-top&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content&#8221; css=&#8221;.vc_custom_1576073180089{margin-top: 0px !important;margin-bottom: 0px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1575807471121{margin-top: 0px !important;padding-top: 60px !important;padding-right: 60px !important;padding-bottom: 60px !important;padding-left: 60px !important;background-color: #b80200 !important;}&#8221;][vc_column_text]<\/p>\n<p style=\"color: #fff;\">With more than a decade of experience in corporate debt recovery and financial industry,debtcollection.com.sg understands what needs to be done to recover unpaid commercial debts. We recognise that relationships, be it personal or corporate, are both delicate in nature, and must be handled using a careful and calculated approach. This ensures maximum recovery, while still maintaining existing relationships.<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1575805977013{margin-top: 0px !important;padding-top: 60px !important;padding-right: 60px !important;padding-bottom: 60px !important;padding-left: 60px !important;background-color: #0a0a0a !important;}&#8221;][vc_column_text]<\/p>\n<p style=\"color: #fff;\">We believe that you should understand your legal rights when it comes to delays in payments that may eventually result in unpaid debts. You should be receiving payments in a time-critical manner as business operations depend on a smooth and steady cash flow process. If you are having trouble recovering overdue accounts and unpaid debts, consult our professionals at debtcollection.com.sg today.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; equal_height=&#8221;yes&#8221; css=&#8221;.vc_custom_1465823553326{margin-bottom: 0px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1578934112217{padding-top: 50px !important;padding-right: 50px !important;padding-bottom: 10px !important;padding-left: 50px !important;background-color: #b80200 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; offset=&#8221;vc_col-md-4&#8243;][vc_column_text][\/vc_column_text][\/vc_column][vc_column css=&#8221;.vc_custom_1575716195878{padding-top: 50px !important;padding-right: 5% !important;padding-bottom: 50px&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":11734,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11770","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Dedicated Customer Service - Singapore Debt Collection<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/debtcollection.com.sg\/our-advantages\/dedicated-customer-service\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Dedicated Customer Service - Singapore Debt Collection\" \/>\n<meta property=\"og:description\" content=\"[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; 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