{"id":9793,"date":"2026-04-17T14:33:45","date_gmt":"2026-04-17T06:33:45","guid":{"rendered":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/mediation.com.sg\/?post_type=course&#038;p=9793"},"modified":"2026-09-22T16:19:22","modified_gmt":"2026-09-22T08:19:22","slug":"managing-conflict-at-the-workplace","status":"publish","type":"course","link":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/mediation.com.sg\/course\/managing-conflict-at-the-workplace\/","title":{"rendered":"Managing Conflicts at the Workplace"},"content":{"rendered":"<p><em><\/em><\/p>\r\n<p>This programme equips employees with essential conflict resolution skills to address workplace disputes proactively. Participants will learn effective communication strategies, negotiation techniques, and facilitation and mediation methods to foster positive working relationships.<\/p>\r\n<p>Through real-life scenarios and interactive learning activities, this course aims to empower employees to navigate challenging situations with confidence and professionalism, preventing conflict situations from escalating and endangering themselves at work and to contribute to a harmonious and productive work environment.<\/p>\r\n<p>By the end of this programme, learners will be able to:<\/p>\r\n<ul>\r\n<li>Apply team roles and responsibilities, in line with the principles and practice of conflict resolution, to minimise potential sources of conflict in team performance.<\/li>\r\n<li>Apply facilitation, communication and negotiation skills to manage conflicts, monitor and review agreed actions to resolve conflicts.<\/li>\r\n<li>Write reports, including comprehensive details of the conflicts, the parties involved, discussions with all parties and the resolution to keep proper records on conflict management cases in accordance with regulatory requirements and organisational procedures.<\/li>\r\n<\/ul>\r\n<p><em><\/em><\/p>","protected":false},"template":"","course-category":[55],"class_list":["post-9793","course","type-course","status-publish","hentry","course-category-course"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.7 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Managing Conflicts at the Workplace - Singapore Mediation Centre<\/title>\n<meta name=\"description\" content=\"Equip yourself with essential mediation advocacy skills through our two-day training programme designed for lawyers and in-house counsel. As mediation plays a growing role in dispute resolution, this course will help you represent your clients effectively by focusing on mutual interests, negotiation, and problem-solving techniques. Learn to navigate the mediation process, prepare your case, and achieve the best results for your clients. Gain a deeper understanding of your role in mediation, and develop the tools to advance your clients\u2019 interests in civil disputes, both in court and pre-litigation matters. Register today!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/mediation.com.sg\/course\/managing-conflict-at-the-workplace\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Managing Conflicts at the Workplace - Singapore Mediation Centre\" \/>\n<meta property=\"og:description\" content=\"Equip yourself with essential mediation advocacy skills through our two-day training programme designed for lawyers and in-house counsel. As mediation plays a growing role in dispute resolution, this course will help you represent your clients effectively by focusing on mutual interests, negotiation, and problem-solving techniques. Learn to navigate the mediation process, prepare your case, and achieve the best results for your clients. Gain a deeper understanding of your role in mediation, and develop the tools to advance your clients\u2019 interests in civil disputes, both in court and pre-litigation matters. 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