{"id":357,"date":"2017-12-19T07:44:16","date_gmt":"2017-12-18T23:44:16","guid":{"rendered":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/staging.printhouse.com.sg\/?page_id=357"},"modified":"2018-09-24T14:21:33","modified_gmt":"2018-09-24T06:21:33","slug":"my-orders","status":"publish","type":"page","link":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/printhouse.com.sg\/helpcentre\/faqs\/my-orders\/","title":{"rendered":"My Orders"},"content":{"rendered":"<h2>Orders<\/h2>\n<p>Orders<br \/>\n<a href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/printhouse.com.sg\/faqs\/my-orders\/#acceluided8beda62\">Order<\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-5397\" src=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/printhouse.com.sg\/wp-content\/uploads\/2018\/02\/product-1.png\" alt=\"My Orders\" width=\"100\" height=\"90\" \/><\/p>\n<h2>What is my Order Number, and where can I find it?<\/h2>\n<p>Your order ID is a unique identifier for\u00a0your order. We use it internally to manage and keep track of your order.<br \/>\nYou can find your order number in the confirmation e-mail that we send out to you after reception of your order. As well as under the My Orders section of your dashboard.<\/p>\n<p>I order a product but changed my mind and don\u2019t want it anymore. Can I cancel the order?<br \/>\nthe order? Please check with our team (by phone) whether your order has already sent into production or not. Only product not sent yet to production can cancel.<\/p>\n<h2>There seems to be a problem with my order. Who should I contact, and how?<\/h2>\n<p>Our customer care service is there to take care of you and answer all your questions ranging from the operation of our website to the technical aspects of your order. Moreover, feel free to call us, or chat with us about any of your questions.<\/p>\n<p>I receive my order but I dis-satisfy with the quality. Can I get a reprint or my money back? What is the best thing to do?<br \/>\nFirstly, if you receive your products and are dis-satisfy with the print or overall quality, please give us a call or send us an email containing your order number. Furthermore, printhouse is highly caring about its \u201cSatisfaction guaranteed\u201d policy to ensure the highest level of customer satisfaction.<\/p>\n<p>Do I track the overall progress of my order?<br \/>\nFirstly, the shipping confirmation e-mail that our system sends out when we shipped your products contains the tracking code of your order as well as a link to track your order.<\/p>\n<p>Can I track the delivery status of my order?<br \/>\nFirstly, the shipping confirmation e-mail that our system sends out when we shipped your products contains the tracking code of your order as well as a link to track your order.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Orders Orders Order What is my Order Number, and where can I find it? Your order ID is a unique identifier for\u00a0your order. We use it internally to manage and keep track of your order. You can find your order number in the confirmation e-mail that we send out to you after reception of your<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":43,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"class_list":["post-357","page","type-page","status-publish","hentry","prodpage-classic"],"_links":{"self":[{"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/printhouse.com.sg\/wp-json\/wp\/v2\/pages\/357","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/printhouse.com.sg\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/printhouse.com.sg\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/printhouse.com.sg\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/printhouse.com.sg\/wp-json\/wp\/v2\/comments?post=357"}],"version-history":[{"count":5,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/printhouse.com.sg\/wp-json\/wp\/v2\/pages\/357\/revisions"}],"predecessor-version":[{"id":7686,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/printhouse.com.sg\/wp-json\/wp\/v2\/pages\/357\/revisions\/7686"}],"up":[{"embeddable":true,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/printhouse.com.sg\/wp-json\/wp\/v2\/pages\/43"}],"wp:attachment":[{"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/printhouse.com.sg\/wp-json\/wp\/v2\/media?parent=357"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}