{"id":26579,"date":"2023-08-23T17:04:08","date_gmt":"2023-08-23T09:04:08","guid":{"rendered":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/slclinic.com.sg\/?page_id=26579"},"modified":"2025-04-25T18:12:24","modified_gmt":"2025-04-25T10:12:24","slug":"cancellation-and-rescheduling-policy","status":"publish","type":"page","link":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/slclinic.com.sg\/cancellation-and-rescheduling-policy\/","title":{"rendered":"Cancellation and Rescheduling Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"26579\" class=\"elementor elementor-26579\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-6765dc42 elementor-section-full_width elementor-section-height-min-height elementor-section-items-stretch elementor-section-height-default\" data-id=\"6765dc42\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e3256d5\" data-id=\"e3256d5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8ac3ae2 elementor-widget elementor-widget-heading\" data-id=\"8ac3ae2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Cancellation and Rescheduling Policy\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6174c17 e-transform elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6174c17\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_transform_scaleX_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0.6,&quot;sizes&quot;:[]},&quot;_transform_scaleX_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scaleX_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scaleY_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scaleY_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scaleY_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-6c2fdb8 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"6c2fdb8\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e8c930b\" data-id=\"e8c930b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1045739 elementor-widget elementor-widget-text-editor\" data-id=\"1045739\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #000000;\">We understand that circumstances can change unexpectedly, and we strive to accommodate your needs to the best of our abilities. However, effective 10 August 2023, we would like to emphasise our policy regarding last-minute changes to scheduled appointments:\u00a0<\/span><\/p><ul style=\"margin-bottom: 20px;\"><li><span style=\"color: #000000;\">Our staff will send you a message at least 24 hours before your appointment. Please respond to the message by the stipulated day and time to confirm your appointment.<\/span><\/li><li><span style=\"color: #000000;\">We regret that unconfirmed appointments may be cancelled without notice.<\/span><\/li><li><span style=\"color: #000000;\">Any cancellations made within 24 hours will result in the session being forfeited.<\/span><\/li><li><span style=\"color: #000000;\">If you would like to reschedule your appointment, cancel your appointment or change your treatment, please contact the respective outlet you were allocated at:<\/span><ul><li><span style=\"color: #000000;\">Causeway Point \u2013 68770144<\/span><\/li><li><span style=\"color: #000000;\">Junction 8 \u2013 6262 5898<\/span><\/li><li><span style=\"color: #000000;\">Jurong Point \u2013 6316 2556<\/span><\/li><li><span style=\"color: #000000;\">Plaza Singapura \u2013 6336 1106<\/span><\/li><li><span style=\"color: #000000;\">Sengkang Grand Mall \u2013 6513 5308<\/span><\/li><li><span style=\"color: #000000;\">Tampines 1 \u2013 6634 8102<\/span><\/li><li><span style=\"color: #000000;\">Waterway Point \u2013 6346 8755<\/span><\/li><li><span style=\"color: #000000;\">Westgate \u2013 6358 3088<\/span><\/li><li><span style=\"color: #000000;\">Wheelock Place \u2013 6734 9375<\/span><\/li><\/ul><\/li><\/ul><p><span style=\"color: #000000;\">If you require a change of treatment with less than 24 hours notice:<\/span><\/p><ul style=\"margin-bottom: 20px;\"><li><span style=\"color: #000000;\">We will make every effort to accommodate your request, but these changes will be subject to the availability of our doctors.<\/span><\/li><li><span style=\"color: #000000;\">As our doctors have busy schedules due to high demand, their availability for last-minute changes may be limited, and we appreciate your flexibility in this matter.<\/span><\/li><\/ul><h2><span style=\"color: #000000;\">What do I need to prepare for my appointment?<\/span><\/h2><p><span style=\"color: #000000;\">Please arrive 10 minutes before your appointment for registration purposes and bring along a valid form of identification.<\/span><\/p><p><span style=\"color: #000000;\">We kindly request your understanding that in order to ensure fairness and accommodate subsequent appointments, we may need to make adjustments to the duration of your appointment if you arrive late.<\/span><\/p><h2><span style=\"color: #000000;\">Why do we need to implement a cancellation policy?<\/span><\/h2><p><span style=\"color: #000000;\">Our goal is to create a harmonious environment for all of our clients. A cancellation and rescheduling policy allows us to maintain the level of service excellence that you deserve, as well as extend the same consideration to fellow clients who are also seeking our professional care.<\/span><\/p><h2><span style=\"color: #000000;\">Any exceptions to the cancellation policy?<\/span><\/h2><p><span style=\"color: #000000;\">We recognize that unforeseen circumstances, including medical emergencies, can occasionally arise. Such situations will be evaluated on an individual basis.<\/span><\/p><p><span style=\"color: #000000;\">Instances of medical emergencies include:<\/span><\/p><ul style=\"margin-bottom: 20px;\"><li><span style=\"color: #000000;\">Being Covid-19 positive<\/span><\/li><li><span style=\"color: #000000;\">Involvement in an accident, or<\/span><\/li><li><span style=\"color: #000000;\">Encountering a medical condition necessitating hospitalisation<\/span><\/li><\/ul><p><span style=\"color: #000000;\">For inquiries about other exceptional cases, please don&#8217;t hesitate to contact us. You can reach our team at 63583088.<\/span><\/p><p><span style=\"color: #000000;\">SL Aesthetic Clinic retains the right to revise, alter, or adjust the terms of our cancellation policy without prior notification. Any such revisions will be immediately effective upon their inclusion or publication on this website.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-09b4c24 elementor-section-content-top elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"09b4c24\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-724df69\" data-id=\"724df69\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b8ce738 elementor-widget elementor-widget-heading\" data-id=\"b8ce738\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Talk to Us<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8defe6 elementor-widget elementor-widget-heading\" data-id=\"f8defe6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">We'd Love to <br>Hear from You<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-80bc7b7 e-transform elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"80bc7b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_transform_scale_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0.8,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-fa2a40f\" data-id=\"fa2a40f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Cancellation and Rescheduling Policy We understand that circumstances can change unexpectedly, and we strive to accommodate your needs to the best of our abilities. However, effective 10 August 2023, we would like to emphasise our policy regarding last-minute changes to scheduled appointments:\u00a0 Our staff will send you a message at least 24 hours before your [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-26579","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Contact us | SL Aesthetic Clinic in Singapore<\/title>\n<meta name=\"description\" content=\"Ready to get our aesthetic services? Contact us today to book your appointment and get a consultation. 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