{"id":22194,"date":"2018-07-19T10:45:24","date_gmt":"2018-07-19T02:45:24","guid":{"rendered":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.3ecpa.com.sg\/?p=22194"},"modified":"2020-05-15T18:26:56","modified_gmt":"2020-05-15T10:26:56","slug":"co-location-of-acras-service-counter-at-revenue-house-commencing-3-sep-2018","status":"publish","type":"post","link":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.3ecpa.com.sg\/regulatory-and-business\/co-location-of-acras-service-counter-at-revenue-house-commencing-3-sep-2018\/","title":{"rendered":"Co-location of ACRA&#8217;s Service Counter at Revenue House commencing 3 Sep 2018"},"content":{"rendered":"<h2>Co-location of ACRA&#8217;s Service Counter at Revenue House commencing 3 Sep 2018<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-28328 alignright\" title=\"Co-location of ACRA's Service Counter at Revenue House commencing 3 Sep 2018\" src=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.3ecpa.com.sg\/wp-content\/uploads\/2018\/07\/photo-co-location-of-acras-service-counter-at-revenue-house-commencing-3-sep-2018-400x300.jpg\" alt=\"Co-location of ACRA's Service Counter at Revenue House commencing 3 Sep 2018\" width=\"400\" height=\"300\" srcset=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.3ecpa.com.sg\/wp-content\/uploads\/2018\/07\/photo-co-location-of-acras-service-counter-at-revenue-house-commencing-3-sep-2018-400x300.jpg 400w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.3ecpa.com.sg\/wp-content\/uploads\/2018\/07\/photo-co-location-of-acras-service-counter-at-revenue-house-commencing-3-sep-2018-400x300-300x225.jpg 300w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/>In order to make Singaporean\u2019s dealings with government bodies easier via improved efficiency and coordinated services, <a title=\"ACRA\" href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.3ecpa.com.sg\/resources\/guide-to-setup-singapore-business\/acra-singapore-registrar-of-companies-roc\/\">ACRA<\/a>\u2019s service counter will be co-located at the Taxpayer Service Centre at Revenue House together with service counters of <a title=\"IRAS\" href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.3ecpa.com.sg\/resources\/singapore-taxation\/inland-revenue-authority-of-singapore-income-tax-department\/\">IRAS<\/a>, SME Centre, and <a title=\"CorpPass\" href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.3ecpa.com.sg\/resources\/corporate-compliance-requirement\/corppass-registration-and-third-party-authorisation\/\">CorpPass<\/a> from 3 September onwards.<\/p>\n<p>Deemed a strategic way to improve productivity, this co-location will be able to enhance the way Singaporeans deal with ACRA, IRAS, SME Centre and CorpPass by offering convenient, accessible, integrated services from a single point of contact. The co-location will allow customers to obtain business-related service such as <a title=\"business registration\" href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.3ecpa.com.sg\/incorporation\/guide-to-singapore-company-registration\/\">business registration<\/a>, taxation, CorpPass and business advisory services under one roof.<\/p>\n<p>On top of the advantage of single-point contact, the self-help kiosk is also the highlight of the co-location. Customers will be able to file their online transactions to ACRA and IRAS via the self-help kiosk. For example, customers can file their transaction in <a title=\"Singapore Company Register Website \u2013 BizFile+\" href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.3ecpa.com.sg\/resources\/guide-to-setup-singapore-business\/singapore-company-register-website-bizfile\/\">BizFile+<\/a> by logging in with their SingPass and identification number. In other words, the self-help kiosks allow those without a computer at home to file their online transactions easily.<\/p>\n<p>&nbsp;<\/p>\n<h3>Make an e-appointment before your next visit to Revenue House<\/h3>\n<p><strong>A. For business registration related matters<\/strong><\/p>\n<p>Commencing from 3 September, customers must make an e-appointment before they visit ACRA\u2019s service counter at Revenue House. A pre-arranged <a title=\"e-appointment\" href=\"https:\/\/www.acra.gov.sg\/contact-us\/acra-e-appointment-service\" target=\"_blank\" rel=\"noopener noreferrer\">e-appointment<\/a> (at least 3 working days in advance), especially for matters related to business registration, is highly recommended. Other than the physical visit to ACRA\u2019s service counter, customers can get information via:<\/p>\n<ol style=\"list-style-type: upper-roman;\">\n<li>the interactive virtual assistant, Ask Jamie@ACRA, or<\/li>\n<li>the How-to Guides (available on the ACRA website).<\/li>\n<\/ol>\n<p><strong>B. For tax and business advisory matters<\/strong><\/p>\n<p>Customers are encouraged to pre-schedule an appointment with IRAS and SME Centre.<\/p>\n<p><strong>Services Available at ACRA Office at Anson Road<\/strong><\/p>\n<p>The co-location of ACRA\u2019s service counter doesn\u2019t mean the end of ACRA\u2019s office at Anson Road (10 Anson Road, #05-01\/15 International Plaza). Here is what Singaporeans can expect from the ACRA office.<\/p>\n<p><strong>C. For Enforcement Matters<\/strong><\/p>\n<p>The customers will only need to visit ACRA\u2019s office at Anson Road if they have issues\/enquiries regarding enforcement matters (appeals, late filing penalties and etc.)<\/p>\n<p><strong>D. For Matters (appeals and representations) regarding sections 175, 197 and 201 of the Companies Act offences<\/strong><\/p>\n<ol style=\"list-style-type: upper-roman;\">\n<li>Fill up a Representation Form and submit along with supporting documents.<\/li>\n<li>Submission can be done via:\n<ul>\n<li>e-mail (email to acra_cd@acra.gov.sg) or,<\/li>\n<li>post it to Enforcement Department (Compliance), 10 Anson Road, #05-01\/15 International Plaza, Singapore 079903.<\/li>\n<\/ul>\n<\/li>\n<li>Compliance Officer will review your case. Compliance officer will reach out to you by phone or via email if an appointment is needed for further action.<\/li>\n<li>Customers can check the status of representation by emailing: acra_cd@acra.gov.sg.<\/li>\n<\/ol>\n<p><strong>E.For Matters (appeals and representations) on other Companies Act offences (other than sections 175, 197 and 201 of the Companies Act offences)<\/strong><\/p>\n<ol style=\"list-style-type: upper-roman;\">\n<li>Fill up a Representation Form and submit along with supporting documents.<\/li>\n<li>Submission can be done via:\n<ul>\n<li>e-mail (email to ED_Investigation@acra.gov.sg) or,<\/li>\n<li>post it to Enforcement Department (Compliance), 10 Anson Road, #05-01\/15 International Plaza, Singapore 079903.<\/li>\n<\/ul>\n<\/li>\n<li>Compliance Officer will review your case. Compliance officer will reach out to you by phone or via email if an appointment is needed for further action.<\/li>\n<li>Customers can check the status of representation by emailing: ED_Investigation@acra.gov.sg<\/li>\n<\/ol>\n<p>The respond will be done in an 8-week window (depending on the complexity of the case)<br \/>\n<strong>F. For Reports and Complaints <\/strong><\/p>\n<ol style=\"list-style-type: upper-roman;\">\n<li>Fill up a Complaint Form and submit along with supporting documents (e.g. invoices, receipts, or letters).<\/li>\n<li>Submission can be done by post:<\/li>\n<\/ol>\n<p>Address: Enforcement Department (Compliance), 10 Anson Road, #05-01\/15 International Plaza, Singapore 079903.<\/p>\n<ul style=\"list-style-type: upper-roman;\">\n<li>For any queries, customers can raise their concern via email: ED_Investigation@acra.gov.sg<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Co-location of ACRA&#8217;s Service Counter at Revenue House commencing 3 Sep 2018 In order to make Singaporean\u2019s dealings with government bodies easier via improved efficiency and coordinated services, ACRA\u2019s service counter will be co-located at the Taxpayer Service Centre at Revenue House together with service counters of IRAS, SME Centre, and CorpPass from 3 September&hellip;<\/p>\n","protected":false},"author":57,"featured_media":28328,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[68],"tags":[],"class_list":["post-22194","post","type-post","status-publish","format-standard","has-post-thumbnail","category-regulatory-and-business","category-68","description-off"],"_links":{"self":[{"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.3ecpa.com.sg\/wp-json\/wp\/v2\/posts\/22194","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.3ecpa.com.sg\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.3ecpa.com.sg\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.3ecpa.com.sg\/wp-json\/wp\/v2\/users\/57"}],"replies":[{"embeddable":true,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.3ecpa.com.sg\/wp-json\/wp\/v2\/comments?post=22194"}],"version-history":[{"count":0,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.3ecpa.com.sg\/wp-json\/wp\/v2\/posts\/22194\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.3ecpa.com.sg\/wp-json\/wp\/v2\/media\/28328"}],"wp:attachment":[{"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.3ecpa.com.sg\/wp-json\/wp\/v2\/media?parent=22194"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.3ecpa.com.sg\/wp-json\/wp\/v2\/categories?post=22194"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.3ecpa.com.sg\/wp-json\/wp\/v2\/tags?post=22194"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}