{"id":18946,"date":"2023-07-31T16:56:53","date_gmt":"2023-07-31T16:56:53","guid":{"rendered":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.aquaholic.com.sg\/?page_id=18946"},"modified":"2026-06-13T06:41:58","modified_gmt":"2026-06-13T06:41:58","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.aquaholic.com.sg\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<div class=\"aq-privacy\"><style id=\"aq-listfix\">.aq-privacy .toc-nav{display:block!important}.aq-privacy .toc-nav a{width:auto!important;word-break:normal!important}.aq-privacy .policy-list li{display:block!important;position:relative;padding:13px 20px 13px 38px!important;word-break:normal!important}.aq-privacy .policy-list li::before{position:absolute!important;left:20px;top:21px;margin:0!important}.aq-privacy .policy-list li strong{display:inline!important}<\/style><style id=\"aq-legalfix\">body.page-id-18946 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1fr;}}\n@media(max-width:520px){.aq-privacy .footer-top{grid-template-columns:1fr;}}.aq-privacy .footer-brand-name{font-family:'Montserrat',sans-serif;font-weight:900;font-size:15px;color:#fff;letter-spacing:.05em;margin-bottom:8px;}.aq-privacy .footer-brand-desc{font-size:13px;color:rgba(255,255,255,.4);line-height:1.7;}.aq-privacy .footer-col-label{font-family:'Montserrat',sans-serif;font-size:10px;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:rgba(255,255,255,.35);margin-bottom:14px;}.aq-privacy .footer-col ul{list-style:none;}.aq-privacy .footer-col ul li{margin-bottom:8px;}.aq-privacy .footer-col ul li a{font-size:13px;color:rgba(255,255,255,.55);transition:color .2s;}.aq-privacy .footer-col ul li a:hover{color:var(--aqua-lt);}.aq-privacy .footer-bottom{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:12px;padding-top:24px;}.aq-privacy .footer-copy{font-size:12px;color:rgba(255,255,255,.25);}.aq-privacy .footer-legal{display:flex;gap:20px;}.aq-privacy .footer-legal a{font-size:12px;color:rgba(255,255,255,.35);transition:color .2s;}.aq-privacy .footer-legal a:hover{color:var(--aqua-lt);}\n\n<\/style>\n<section class=\"page-hero\">\n  <div class=\"container hero-inner\">\n    <div class=\"breadcrumb\" style=\"margin-bottom:20px;\">\n      <a href=\"\/\">Home<\/a>\n      <span>\u203a<\/span>\n      <span style=\"color:rgba(255,255,255,.4);\">Privacy Policy<\/span>\n    <\/div>\n    <div class=\"hero-badge\">\ud83d\udd12 Legal &amp; Compliance<\/div>\n    <h1>Privacy <em>Policy<\/em><\/h1>\n    <p class=\"hero-desc\">How we collect, use and protect your personal data \u2014 in full accordance with Singapore&#8217;s Personal Data Protection Act 2012.<\/p>\n    <div class=\"hero-pills\">\n      <div class=\"hero-pill\">Last updated: <strong>January 2024<\/strong><\/div>\n      <div class=\"hero-pill\">Governed by: <strong>PDPA 2012 (Singapore)<\/strong><\/div>\n      <div class=\"hero-pill\">Applies to: <strong>All customers &amp; visitors<\/strong><\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n<!-- BODY -->\n<div class=\"container\">\n  <div class=\"page-body\">\n\n    <!-- SIDEBAR TOC -->\n    <aside class=\"toc\">\n      <div class=\"toc-label\">Contents<\/div>\n      <nav class=\"toc-nav\">\n        <a href=\"#overview\">Overview<\/a>\n        <a href=\"#collection\">Data We Collect<\/a>\n        <a href=\"#use\">How We Use It<\/a>\n        <a href=\"#disclosure\">Disclosure<\/a>\n        <a href=\"#accuracy\">Accuracy &amp; Correction<\/a>\n        <a href=\"#security\">Data Security<\/a>\n        <a href=\"#retention\">Retention<\/a>\n        <a href=\"#access\">Your Rights<\/a>\n        <a href=\"#cookies\">Cookies<\/a>\n        <a href=\"#contact\">Contact Us<\/a>\n      <\/nav>\n\n      <div class=\"toc-card\">\n        <div class=\"toc-card-label\">Privacy Questions?<\/div>\n        <h4>Speak to our Privacy Officer<\/h4>\n        <p>We&#8217;re happy to help with any data-related requests or concerns.<\/p>\n        <a href=\"mailto:sales1@aquaholic.com.sg\" class=\"btn-toc\">Email Us \u2192<\/a>\n      <\/div>\n    <\/aside>\n\n    <!-- MAIN CONTENT -->\n    <main class=\"policy-content\">\n\n      <div class=\"policy-section\" id=\"overview\">\n        <div class=\"section-eyebrow\">\n          <div class=\"section-num\">01<\/div>\n          <div class=\"label\">Overview<\/div>\n        <\/div>\n        <h2>Our Commitment to Your Privacy<\/h2>\n        <p>Aquaholic Gifts Pte Ltd (&#8220;Aquaholic Gifts&#8221;) respects your right to privacy and has based this Privacy Policy on the <strong>Personal Data Protection Act 2012 (PDPA)<\/strong> of Singapore.<\/p>\n        <p>This policy sets out the principles we follow when collecting, using, disclosing, retaining and removing personal data, and describes important topics relating to your privacy.<\/p>\n        <div class=\"highlight\">\n          <p>By purchasing goods from us, communicating with us by email, telephone or in writing, or by using our website or services, <strong>you agree to the collection, use and disclosure of your personal data<\/strong> as described in this policy.<\/p>\n        <\/div>\n      <\/div>\n      <div class=\"sec-divider\"><\/div>\n\n      <div class=\"policy-section\" id=\"collection\">\n        <div class=\"section-eyebrow\">\n          <div class=\"section-num\">02<\/div>\n          <div class=\"label\">Data Collection<\/div>\n        <\/div>\n        <h2>Personal Data We Collect<\/h2>\n        <p>The personal data we collect depends on the nature of your transaction. It may include:<\/p>\n        <ul class=\"policy-list\">\n          <li>Name, title and mailing address<\/li>\n          <li>Personal identification or passport number (where required)<\/li>\n          <li>Telephone and mobile number<\/li>\n          <li>Email address<\/li>\n          <li>Records of communications with Aquaholic Gifts<\/li>\n          <li>Responses to market surveys or contests<\/li>\n          <li>Payment information (credit\/debit card details, where applicable)<\/li>\n          <li>Camera or video footage (including CCTV at our premises)<\/li>\n          <li>Website usage information and analytics data<\/li>\n        <\/ul>\n      <\/div>\n      <div class=\"sec-divider\"><\/div>\n\n      <div class=\"policy-section\" id=\"use\">\n        <div class=\"section-eyebrow\">\n          <div class=\"section-num\">03<\/div>\n          <div class=\"label\">Purpose of Use<\/div>\n        <\/div>\n        <h2>How We Use Your Personal Data<\/h2>\n        <p>We only collect and use personal data with your consent, deemed consent, or as otherwise permitted under the PDPA. Your data is used for:<\/p>\n        <ul class=\"policy-list\">\n          <li>Conducting, maintaining and developing our business relationship with you<\/li>\n          <li>Processing, servicing or enforcing transactions and sending related communications<\/li>\n          <li>Identification and verification purposes in connection with products or services supplied<\/li>\n          <li>Responding to your enquiries and requests<\/li>\n          <li>Administering contests or market surveys<\/li>\n          <li>Sending marketing communications, promotional notices and offers (with your consent)<\/li>\n          <li>Improving our website and services<\/li>\n        <\/ul>\n        <p style=\"margin-top:16px;\">When collecting your data, we will ensure you are made aware of the likely use, how to withdraw consent, and any consequences of not providing the information.<\/p>\n      <\/div>\n      <div class=\"sec-divider\"><\/div>\n\n      <div class=\"policy-section\" id=\"disclosure\">\n        <div class=\"section-eyebrow\">\n          <div class=\"section-num\">04<\/div>\n          <div class=\"label\">Disclosure<\/div>\n        <\/div>\n        <h2>How We Disclose Your Data<\/h2>\n        <p>Aquaholic Gifts discloses personal data only in the following circumstances:<\/p>\n        <ul class=\"policy-list\">\n          <li>For the primary purpose for which it was collected<\/li>\n          <li>For purposes a reasonable person would consider appropriate in the circumstances<\/li>\n          <li>Where you have provided explicit consent<\/li>\n          <li>For direct marketing where consent has been given, always with a clear opt-out option<\/li>\n          <li>Where permitted or required under the PDPA or other applicable law<\/li>\n        <\/ul>\n        <div class=\"warn-box\">\n          <p><strong>We will never sell or license your personal data to third parties.<\/strong> We do not disclose your data for any secondary purposes unless you have consented or it is permitted under the PDPA.<\/p>\n        <\/div>\n      <\/div>\n      <div class=\"sec-divider\"><\/div>\n\n      <div class=\"policy-section\" id=\"accuracy\">\n        <div class=\"section-eyebrow\">\n          <div class=\"section-num\">05<\/div>\n          <div class=\"label\">Accuracy<\/div>\n        <\/div>\n        <h2>Accuracy &amp; Correction of Personal Data<\/h2>\n        <p>We take reasonable steps to ensure personal data we hold is accurate and up-to-date, updating our records whenever changes come to our attention.<\/p>\n        <p>If you have submitted personal data to us and would like it corrected, please send a written request to our Privacy Officer at <a href=\"mailto:sales1@aquaholic.com.sg\">sales1@aquaholic.com.sg<\/a>. We will respond within a reasonable time.<\/p>\n      <\/div>\n      <div class=\"sec-divider\"><\/div>\n\n      <div class=\"policy-section\" id=\"security\">\n        <div class=\"section-eyebrow\">\n          <div class=\"section-num\">06<\/div>\n          <div class=\"label\">Security<\/div>\n        <\/div>\n        <h2>How We Protect Your Data<\/h2>\n        <p>Aquaholic Gifts takes reasonable steps to protect personal data from misuse, interference, loss, and from unauthorised access, modification or disclosure.<\/p>\n        <ul class=\"policy-list\">\n          <li>SSL\/TLS encryption for all data transmitted via our website<\/li>\n          <li>Access controls limiting who can view personal data internally<\/li>\n          <li>Regular review of data handling procedures<\/li>\n          <li>Staff training on privacy obligations under the PDPA<\/li>\n        <\/ul>\n        <p style=\"margin-top:16px;\">In the event of a data breach likely to cause significant harm, we will notify the Personal Data Protection Commission (PDPC) and affected individuals as required by the PDPA.<\/p>\n      <\/div>\n      <div class=\"sec-divider\"><\/div>\n\n      <div class=\"policy-section\" id=\"retention\">\n        <div class=\"section-eyebrow\">\n          <div class=\"section-num\">07<\/div>\n          <div class=\"label\">Retention<\/div>\n        <\/div>\n        <h2>How Long We Keep Your Data<\/h2>\n        <p>We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law or regulation. Once data is no longer needed, it is securely destroyed or de-identified in accordance with our data retention schedule.<\/p>\n      <\/div>\n      <div class=\"sec-divider\"><\/div>\n\n      <div class=\"policy-section\" id=\"access\">\n        <div class=\"section-eyebrow\">\n          <div class=\"section-num\">08<\/div>\n          <div class=\"label\">Your Rights<\/div>\n        <\/div>\n        <h2>Access, Correction &amp; Withdrawal Rights<\/h2>\n        <p>Under the PDPA, you have the right to:<\/p>\n        <ul class=\"policy-list\">\n          <li>Request access to personal data we hold about you<\/li>\n          <li>Request correction of inaccurate or incomplete personal data<\/li>\n          <li>Withdraw consent for collection, use or disclosure of your personal data at any time<\/li>\n          <li>Request information about how your data has been or may have been used in the past year<\/li>\n        <\/ul>\n        <div class=\"highlight\">\n          <p>To exercise any of these rights, please contact our Privacy Officer in writing at <strong>sales1@aquaholic.com.sg<\/strong>. Note that withdrawing consent may affect our ability to provide certain services.<\/p>\n        <\/div>\n      <\/div>\n      <div class=\"sec-divider\"><\/div>\n\n      <div class=\"policy-section\" id=\"cookies\">\n        <div class=\"section-eyebrow\">\n          <div class=\"section-num\">09<\/div>\n          <div class=\"label\">Cookies<\/div>\n        <\/div>\n        <h2>Cookies &amp; Website Tracking<\/h2>\n        <p>Our website uses cookies and similar technologies to improve your experience, analyse traffic, and personalise content. We use three categories of cookies:<\/p>\n        <ul class=\"policy-list\">\n          <li><strong>Essential cookies<\/strong> \u2014 required for the website to function properly<\/li>\n          <li><strong>Analytics cookies<\/strong> \u2014 help us understand how visitors use our site (e.g. Google Analytics)<\/li>\n          <li><strong>Marketing cookies<\/strong> \u2014 used to deliver relevant advertisements (e.g. Google Ads remarketing)<\/li>\n        <\/ul>\n        <p style=\"margin-top:16px;\">You can control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.<\/p>\n      <\/div>\n      <div class=\"sec-divider\"><\/div>\n\n      <div class=\"policy-section\" id=\"contact\">\n        <div class=\"section-eyebrow\">\n          <div class=\"section-num\">10<\/div>\n          <div class=\"label\">Get in Touch<\/div>\n        <\/div>\n        <h2>Contact Our Privacy Officer<\/h2>\n        <p>For questions, concerns or requests relating to this policy or how we handle your personal data, please reach us through any of the channels below.<\/p>\n\n        <div class=\"contact-card\">\n          <div class=\"contact-card-inner\">\n            <span class=\"label\" style=\"color:var(--aqua-lt);\">Aquaholic Gifts Pte Ltd<\/span>\n            <h3>We&#8217;re here to help<\/h3>\n            <p>Our Privacy Officer is available Monday \u2013 Friday, 9am \u2013 6pm SGT.<\/p>\n            <div class=\"contact-rows\">\n              <div class=\"contact-row-item\">\n                <div class=\"cr-label\">Email<\/div>\n                <a href=\"mailto:sales1@aquaholic.com.sg\">sales1@aquaholic.com.sg<\/a>\n              <\/div>\n              <div class=\"contact-row-item\">\n                <div class=\"cr-label\">Phone<\/div>\n                <a href=\"tel:+6565898175\">+65 6589 8175<\/a>\n              <\/div>\n              <div class=\"contact-row-item\">\n                <div class=\"cr-label\">Address<\/div>\n                <span>Ang Mo Kio Industrial Park 2, #03-37, Singapore 569511<\/span>\n              <\/div>\n              <div class=\"contact-row-item\">\n                <div class=\"cr-label\">PDPC Website<\/div>\n                <a href=\"https:\/\/www.pdpc.gov.sg\" target=\"_blank\" rel=\"noopener\">www.pdpc.gov.sg<\/a>\n              <\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n      <\/div>\n\n    <\/main>\n  <\/div>\n<\/div>\n\n<!-- FOOTER -->\n<script>\n\/\/ Active TOC on scroll\nconst sections = document.querySelectorAll('.policy-section');\nconst links = document.querySelectorAll('.toc-nav a');\nconst io = new IntersectionObserver(entries => {\n  entries.forEach(e => {\n    if(e.isIntersecting){\n      links.forEach(l => l.classList.toggle('active', l.getAttribute('href') === '#'+e.target.id));\n    }\n  });\n},{rootMargin:'-15% 0px -75% 0px'});\nsections.forEach(s => io.observe(s));\n<\/script>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Home \u203a Privacy Policy \ud83d\udd12 Legal &amp; Compliance Privacy Policy How we collect, use and protect your personal data \u2014 in full accordance with Singapore&#8217;s Personal Data Protection Act 2012. Last updated: January 2024 Governed by: PDPA 2012 (Singapore) Applies to: All customers &amp; visitors Contents Overview Data We Collect How We Use It Disclosure&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_kad_post_transparent":"","_kad_post_title":"hide","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-18946","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.aquaholic.com.sg\/wp-json\/wp\/v2\/pages\/18946","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.aquaholic.com.sg\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.aquaholic.com.sg\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.aquaholic.com.sg\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.aquaholic.com.sg\/wp-json\/wp\/v2\/comments?post=18946"}],"version-history":[{"count":17,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.aquaholic.com.sg\/wp-json\/wp\/v2\/pages\/18946\/revisions"}],"predecessor-version":[{"id":25489,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.aquaholic.com.sg\/wp-json\/wp\/v2\/pages\/18946\/revisions\/25489"}],"wp:attachment":[{"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.aquaholic.com.sg\/wp-json\/wp\/v2\/media?parent=18946"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}