The Asian playbook for global brands no longer works

Consumer behaviour across the region has diverged

Summarise
    • Some global consumer brands have exited, yet other international brands such as Chick-fil-A have entered or are expanding in Singapore.
    • Some global consumer brands have exited, yet other international brands such as Chick-fil-A have entered or are expanding in Singapore. PHOTO: BT FILE
    Published Mon, Jun 22, 2026 · 07:00 AM

    GLOBAL consumer brands in Singapore are moving in two directions at the same time.

    Some are exiting after years of weak traction. Gap and Banana Republic closed their stores in 2018. They were followed by Topshop and Topman in 2020. Eggslut exited in 2025. Earlier in 2026, Pull & Bear shut its last Singapore outlet.

    Yet, other international brands are entering or expanding in the country. Chick-fil-A opened its first Asian outlet in Singapore in December 2025. Chipotle is preparing to set foot on the island. Australian luxury label Zimmermann unveiled its first South-east Asia boutique at Paragon. 

    This is not a contradiction in market conditions. The divergence reveals something much more fundamental: The playbook that helped build many of the world’s most successful consumer brands is becoming increasingly less effective in today’s Asia.

    No longer a single growth story

    For much of the past three decades, market growth across Asia followed a relatively straightforward formula. Rising incomes, urbanisation and digital adoption in the region created large pools of demand. 

    Global brands scaled by standardising products, replicating operating models and expanding distribution – the larger a business, the stronger its competitive advantage.

    Scale reduced cost, improved efficiency and allowed success to be replicated across geographies with limited adaptation.

    That logic is now under pressure.

    Asia is expected to contribute roughly half of global consumption growth by 2030, representing one of the biggest opportunities for businesses. In other words, demand remains as strong as it was in the prior decades. 

    But how that demand behaves has changed. Asia is no longer a single growth story at different income levels. It is a set of consumer systems shaped by different digital ecosystems, retail structures and trust dynamics.

    In China, social commerce compresses discovery, evaluation and purchase into a single environment. In Japan and South Korea, trust and long-term brand credibility stay central to adoption.

    Across South-east Asia, platforms such as TikTok Shop, Shopee and Lazada accelerate discovery but require sustained consumer education before categories scale.

    The implication is simple: Consistency does not guarantee efficiency today.

    Localisation more important than scale

    Many organisations continue to approach Asia using structures designed for consistency and scale. The assumption is that larger regional operations should naturally become more efficient over time.

    Increasingly, the opposite is happening.

    Consumer acquisition is becoming more expensive. Platform ecosystems behave differently across markets. Creator-led commerce requires local relevance. Retail expectations vary significantly across countries.

    A product that succeeds in one market may require significant consumer re-education in another. In some cases, it requires rebuilding category understanding entirely. This is where many global brands encounter friction in Asia.

    Localisation does not sit at the edge of the organisation anymore. It must be embedded into how companies make decisions, allocate resources, build partnerships and engage consumers.

    The strongest operators in Asia presently are not necessarily those with the largest budgets. They are the ones that can adapt fastest while maintaining execution discipline.

    Singapore a test bed for brands

    Singapore offers one of the clearest examples of this shift.

    According to the Economic Development Board, more than 50 global consumer companies invested in Singapore between 2022 and 2025 as part of their regional expansion strategies.

    At first glance, the country appears to be a difficult market. It is small, expensive and intensely competitive. But it continues to attract global brands looking to expand across Asia.

    That is because Singapore compresses many of the forces shaping modern consumer behaviour into a single market.

    Consumers are digitally sophisticated, internationally exposed and highly discerning. Retail ecosystems are advanced. Expectations around service, convenience and experience continue to rise.

    These factors make Singapore a practical test bed. Digital channels drive discovery and conversion, but physical retail still plays a decisive role in building trust, product trial and category education.

    Consumers move fluidly between both. The strongest operators are those that design online and offline experiences as a single system rather than separate routes to market.

    Success here often indicates that a company has developed capabilities that can travel across Asia. Failure often exposes weaknesses in positioning, execution or consumer understanding.

    This is one reason why many global businesses continue to invest in Singapore as a regional hub despite its relatively small population; they are not simply entering a market, but also learning how to operate in modern Asia.

    Companies need to adapt

    Three shifts are becoming clear.

    Localisation is now an operating capability, not a marketing layer. Digital platforms have become distinct consumer ecosystems, each with their own economics, creators and rules of engagement. Speed of adaptation now carries as much weight as brand strength.

    Asia continues to be one of the most significant engines of global consumption growth. Consumers across the region adopt new technologies, behaviours and categories faster than most other markets.

    But the next phase of growth will favour a different type of organisation.

    The winners will not necessarily be the companies with the largest advertising budgets or the broadest distribution networks. They will be the companies that can combine global scale with local precision and rapid adaptation.

    For the first time in decades, success is becoming less about size and more about operating capability. 

    The opportunity in Asia is still substantial. The requirements to capture it have changed. That is the real lesson behind the brands arriving in Singapore, the brands leaving and the opportunities that still lie ahead.

    The writer is the president for Asia-Pacific at SharkNinja