{"id":7174,"date":"2021-02-15T08:26:29","date_gmt":"2021-02-15T00:26:29","guid":{"rendered":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.cdgtaxi.com.sg\/?page_id=7174"},"modified":"2025-09-25T10:41:12","modified_gmt":"2025-09-25T02:41:12","slug":"receipts","status":"publish","type":"page","link":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.cdgtaxi.com.sg\/faq\/receipts\/","title":{"rendered":"Receipts FAQ"},"content":{"rendered":"[vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#cbcbc3″ bg_image=”8882″ bg_position=”center center” background_image_loading=”default” bg_repeat=”no-repeat” scene_position=”center” top_padding=”8%” bottom_padding=”8%” text_color=”light” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” id=”unified-communications” enable_gradient=”true” color_overlay=”#065cab” color_overlay_2=”#eb6e1f” overlay_strength=”0.8″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”padding-5-percent” column_padding_position=”top-bottom” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Frequently Asked Questions About Receipts” font_container=”tag:h1|text_align:center” use_theme_fonts=”yes”][\/vc_column][\/vc_row][vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”2%” bottom_padding=”2%” left_padding_desktop=”5%” right_padding_desktop=”5%” top_padding_phone=”10%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”padding-2-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” centered_text=”true” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”#febf34″ background_color_opacity=”1″ background_color_hover=”#febf34″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”small_depth” column_border_radius=”3px” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]\n

\u00a0FAQs Categories<\/strong><\/h3>\n[\/vc_column_text][nectar_btn size=”large” button_style=”regular” button_color_2=”Accent-Color” icon_family=”none” text=”Return To FAQs Main Page” margin_top=”10%” margin_right=”5%” url=”https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.cdgtaxi.com.sg\/faq\/”][nectar_btn size=”large” button_style=”regular” button_color_2=”Accent-Color” icon_family=”none” text=”ComfortProtect” margin_right=”5%” url=”https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.cdgtaxi.com.sg\/faq\/comfortprotect\/”][nectar_btn size=”large” button_style=”regular” button_color_2=”Accent-Color” icon_family=”none” text=”ComfortRIDE” margin_right=”5%” url=”https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.cdgtaxi.com.sg\/faq\/comfortride\/”][nectar_btn size=”large” button_style=”regular” button_color_2=”Accent-Color” icon_family=”none” text=”CDG Zig App & Taxi Bookings” margin_right=”5%” url=”https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.cdgtaxi.com.sg\/faq\/cdg-zig-app-faq\/”][nectar_btn size=”large” button_style=”regular” button_color_2=”Accent-Color” icon_family=”none” text=”Cashless Payments & Promo Codes” margin_right=”5%” url=”https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.cdgtaxi.com.sg\/faq\/cashless-payment-promo-codes\/”][nectar_btn size=”large” button_style=”regular” button_color_2=”Accent-Color” icon_family=”none” text=”Surcharges” margin_right=”5%” url=”https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.cdgtaxi.com.sg\/faq\/surcharges\/”][nectar_btn size=”large” button_style=”regular” button_color_2=”Accent-Color” icon_family=”none” text=”Cancellation Policy” margin_right=”5%” url=”https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.cdgtaxi.com.sg\/faq\/cancellation-policy\/”][nectar_btn size=”large” button_style=”regular” button_color_2=”Accent-Color” icon_family=”none” text=”Cross Border Taxi Booking (SIN-JB Larkin)” margin_right=”5%” url=”https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.cdgtaxi.com.sg\/faq\/cross-borders-taxi-booking-sin-jb-larkin\/”][nectar_btn size=”large” button_style=”regular” button_color_2=”Accent-Color” icon_family=”none” text=”Others” margin_right=”5%” url=”https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.cdgtaxi.com.sg\/faq\/others\/”][\/vc_column][\/vc_row][vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”2%” bottom_padding=”2%” left_padding_desktop=”5%” right_padding_desktop=”5%” bottom_padding_phone=”10%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”padding-2-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”small_depth” column_border_radius=”3px” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Receipts Frequently Asked Questions<\/b>” font_container=”tag:h3|text_align:center”][toggles style=”minimal”][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Can I have a new receipt printed because I lost my receipt?”][vc_column_text]\n
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We are unable to reprint taxi receipts. This can only be done at the point of transaction in the taxi. We issue trip endorsement letters instead which verify trips made on board our taxis. To obtain an endorsement letter, please write to feedback@cdgtaxi.com.sg<\/a> with the following trip details:<\/p>\n

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  1. Taxi licence plate<\/li>\n
  2. Date and time of trip made<\/li>\n
  3. Pick-up and drop-off location<\/li>\n<\/ol>\n

    Note: We only issue endorsement letters if the printer or the MDT is faulty and a printed receipt cannot be issued. Please remember to ask for the printed receipt before alighting.<\/em><\/p>\n

    Alternatively, you may obtain an eReceipt by signing up for our ComfortPoints programme and\/or using the CDG Zig App to manage your receipts.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”What are eReceipts?”][vc_column_text]\n

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    eReceipt is an electronic receipt for your taxi trip which can be obtained by either:<\/p>\n

    (1) Through the CDG Zig App,<\/p>\n

    1. Select \u201cMy Trips & eReceipts\u201d
    \n2. Select \u201ce-Receipts\u201d
    \n3. Select the trip
    \n4. Select \u201cSend receipt to email\u201d<\/p>\n

    (2) Log in to your ComfortPoints account to retrieve a copy of your trip details.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Can I obtain an endorsement letter for a trip made more than two months ago?”][vc_column_text]\n

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    No. You can only obtain an endorsement letter for a trip made within the last two months.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n[\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"[vc_row type=\"full_width_content\" full_screen_row_position=\"middle\" column_margin=\"default\" column_direction=\"default\" column_direction_tablet=\"default\" column_direction_phone=\"default\" bg_color=\"#cbcbc3\" bg_image=\"8882\" bg_position=\"center center\" background_image_loading=\"default\" bg_repeat=\"no-repeat\" scene_position=\"center\" top_padding=\"8%\" bottom_padding=\"8%\" text_color=\"light\" text_align=\"left\" row_border_radius=\"none\" row_border_radius_applies=\"bg\" overflow=\"visible\" id=\"unified-communications\" enable_gradient=\"true\" color_overlay=\"#065cab\" color_overlay_2=\"#eb6e1f\"...","protected":false},"author":1,"featured_media":0,"parent":6058,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"class_list":["post-7174","page","type-page","status-publish"],"acf":[],"publishpress_future_action":{"enabled":false,"date":"2026-09-20 01:05:15","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.cdgtaxi.com.sg\/wp-json\/wp\/v2\/pages\/7174","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.cdgtaxi.com.sg\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.cdgtaxi.com.sg\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.cdgtaxi.com.sg\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.cdgtaxi.com.sg\/wp-json\/wp\/v2\/comments?post=7174"}],"version-history":[{"count":16,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.cdgtaxi.com.sg\/wp-json\/wp\/v2\/pages\/7174\/revisions"}],"predecessor-version":[{"id":303423,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.cdgtaxi.com.sg\/wp-json\/wp\/v2\/pages\/7174\/revisions\/303423"}],"up":[{"embeddable":true,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.cdgtaxi.com.sg\/wp-json\/wp\/v2\/pages\/6058"}],"wp:attachment":[{"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.cdgtaxi.com.sg\/wp-json\/wp\/v2\/media?parent=7174"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}