{"id":159486,"date":"2025-09-12T00:34:11","date_gmt":"2025-09-11T16:34:11","guid":{"rendered":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.chambermusicarts.com.sg\/?page_id=159486"},"modified":"2025-09-12T15:41:30","modified_gmt":"2025-09-12T07:41:30","slug":"refund_return","status":"publish","type":"page","link":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.chambermusicarts.com.sg\/refund_return\/","title":{"rendered":"Refund and Return Policy"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row][vc_column][vc_custom_heading separator=&#8221;yes&#8221; uncode_shortcode_id=&#8221;894565&#8243;]\r\n<h2><span style=\"font-size: 24pt;\"><b>REFUND &amp; RETURN POLICY<\/b><\/span><\/h2>\r\n<p>[\/vc_custom_heading][vc_column_text]<\/p>\r\n<h2><span style=\"font-size: 18pt;\"><b>RETURN POLICY<\/b><\/span><\/h2>\r\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400; font-size: 14pt;\">To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You&#8217;ll also need the receipt or proof of purchase. To start a return, you can contact us at contact@chambermusicarts.com.sg. Please note that returns will need to be sent to the following address: 21 Parry Terrace, Singapore 547120, Singapore.<\/span><\/p>\r\n<p><span style=\"font-weight: 400; font-size: 14pt;\">Please note that customers are responsible for return shipping costs. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.<\/span><\/p>\r\n<p>&nbsp;<\/p>\r\n<p><span style=\"font-size: 14pt;\"><b>Damages and Issues<\/b><\/span><\/p>\r\n<p><span style=\"font-weight: 400; font-size: 14pt;\">Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right. Unfortunately, we cannot accept returns on sale items or gift cards.<\/span><\/p>\r\n<p>&nbsp;<\/p>\r\n<p><span style=\"font-size: 14pt;\"><b>Exchanges or Refunds<\/b><\/span><\/p>\r\n<p><span style=\"font-weight: 400; font-size: 14pt;\">The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.<\/span><\/p>\r\n<p>&nbsp;<\/p>\r\n<p>&nbsp;<\/p>\r\n<h2><span style=\"font-weight: 400; font-size: 18pt;\">\u2060<strong>Refund Policy<\/strong><\/span><\/h2>\r\n<p><span style=\"font-weight: 400; font-size: 14pt;\">We want you to love your purchase! If something isn\u2019t right, here\u2019s how we handle refunds:<\/span><\/p>\r\n<h3><span style=\"font-size: 14pt;\"><b>Returns &amp; Refunds<\/b><\/span><\/h3>\r\n<p><span style=\"font-size: 14pt;\"><span style=\"font-weight: 400;\">We accept refund requests within <\/span><b>14 calendar days<\/b><span style=\"font-weight: 400;\"> of receiving your order.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">To be eligible, items must be unused, in their original condition, and in the original packaging.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Certain items (e.g. digital products, sale items, or perishable goods) are non-refundable.<\/span><\/span><\/p>\r\n<p>&nbsp;<\/p>\r\n<h3><span style=\"font-size: 14pt;\"><b>How to Request a Refund<\/b><\/span><\/h3>\r\n<ol>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-size: 14pt;\"><span style=\"font-size: 14pt;\"><span style=\"font-weight: 400;\">Email us at <\/span><a href=\"mailto:contact@chambermusicarts.com.sg\"><b>contact@chambermusicarts.com.sg<\/b><\/a> <span style=\"font-weight: 400;\">with your order number and reason for return.<\/span><\/span><\/span>\r\n<p>&nbsp;<\/p>\r\n<\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-size: 14pt;\"><span style=\"font-size: 14pt;\"><span style=\"font-weight: 400;\">Once approved, you\u2019ll receive instructions on how to return your item.<\/span><\/span><\/span>\r\n<p>&nbsp;<\/p>\r\n<\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-size: 14pt;\"><span style=\"font-size: 14pt;\"><span style=\"font-weight: 400;\">Refunds will be issued to your original payment method within <\/span><b>5\u201310 business days<\/b><span style=\"font-weight: 400;\"> after we receive and inspect your return.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/span><\/span>\r\n<p>&nbsp;<\/p>\r\n<\/li>\r\n<\/ol>\r\n<h3><span style=\"font-size: 14pt;\"><b>Damaged or Incorrect Items<\/b><\/span><\/h3>\r\n<p><span style=\"font-size: 14pt;\"><span style=\"font-weight: 400;\">If your order arrives damaged or incorrect, please contact us within <\/span><b>7 calendar days<\/b><span style=\"font-weight: 400;\"> of delivery with photos. We\u2019ll arrange a replacement or full refund at no extra cost to you.<\/span><\/span><\/p>\r\n<h3><span style=\"font-size: 14pt;\"><b>Late or Missing Refunds<\/b><\/span><\/h3>\r\n<p><span style=\"font-weight: 400; font-size: 14pt;\">If you haven\u2019t received your refund after 10 business days, please first check with your bank or card provider. If the issue persists, contact us and we\u2019ll help resolve it.<\/span><\/p>\r\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p><\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_custom_heading separator=&#8221;yes&#8221; uncode_shortcode_id=&#8221;894565&#8243;] REFUND &amp; RETURN POLICY [\/vc_custom_heading][vc_column_text] RETURN POLICY To be eligible for a return, your item must be [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-159486","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.chambermusicarts.com.sg\/wp-json\/wp\/v2\/pages\/159486","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.chambermusicarts.com.sg\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.chambermusicarts.com.sg\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.chambermusicarts.com.sg\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.chambermusicarts.com.sg\/wp-json\/wp\/v2\/comments?post=159486"}],"version-history":[{"count":3,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.chambermusicarts.com.sg\/wp-json\/wp\/v2\/pages\/159486\/revisions"}],"predecessor-version":[{"id":159890,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.chambermusicarts.com.sg\/wp-json\/wp\/v2\/pages\/159486\/revisions\/159890"}],"wp:attachment":[{"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.chambermusicarts.com.sg\/wp-json\/wp\/v2\/media?parent=159486"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}