5. How to Participate
a. To qualify for the Promotion, customers must:
- Purchase an eligible system during the Promotion Period.
- Submit a redemption application through the designated online redemption form.
- Upload a clear and legible copy of the purchase invoice.
b. The invoice must clearly display:
- Company or retailer name.
- Invoice number.
- Purchase date.
- Eligible model name(s): MKM50ZVMG / MKM75ZVMG / MKM85ZVMG / MKM100ZVMG.
c. If the eligible model is not stated on the invoice, customers may verify the purchase using the Warranty Certification Number. If neither the model nor a valid Warranty Certification Number is provided, the submission will be rejected.
d. Incomplete, illegible or inaccurate submissions may be rejected.
e. Each eligible invoice submitted qualifies for one lucky draw chance only, subject to verification.
f. Each eligible invoice may only be submitted once. Only the first successful submission will be accepted. Subsequent submissions using the same invoice/address will be considered invalid and will not be processed.
g. Each household, based on the installation address, is entitled to one eligible entry only. Where multiple submissions are made from the same household, Daikin Singapore may accept the first verified submission and consider subsequent submissions invalid.
h. Customers who complete installation and warranty registration by 30 September 2026 will receive six lucky draw chances for the same eligible invoice, subject to verification.
i. Submission of an invoice alone does not automatically qualify a customer for the Promotion. All submissions are subject to verification.
j. All redemption submissions must be successfully submitted by 6 October 2026, 11.59pm, unless otherwise specified. Late, incomplete or unsuccessful submissions will not be accepted.
9. Shopping Spree Prize
a. Each winner is entitled to a grocery shopping spree, where Daikin Singapore will pay for eligible purchases up to S$610.
b. Any amount exceeding S$610 will be borne by the winner.
c. Any unused allowance will be forfeited and is not exchangeable for cash or credit.
d. Only purchases eligible for grocery vouchers qualify. Cigarettes, tobacco, alcohol, gift vouchers and other excluded items must be paid for separately by the winner.
e. The prize is provided solely through the shopping spree. The allowance is non-transferable, non-exchangeable and cannot be redeemed for cash, other vouchers or compensation.
f. Each winner may bring up to two accompanying persons and must comply with all event requirements.
g. A winner who is unable to attend may nominate one representative by providing written authorisation before the event, subject to Daikin Singapore’s approval and verification.
h. A valid identification document must be presented on the day of the event.
i. The venue, date and time of the shopping spree will be determined solely by Daikin Singapore.
j. Winners may not request changes to the venue, date or time.
k. Failure to attend the shopping spree may result in forfeiture of the prize, and an alternate winner may be selected.
l. Daikin Singapore may select an alternate winner if the original winner is unable or unwilling to accept the prize.