{"id":59281,"date":"2022-03-28T00:00:00","date_gmt":"2022-03-27T16:00:00","guid":{"rendered":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.expressprint.com.sg\/reporting-an-order-issue\/"},"modified":"2023-10-18T02:43:53","modified_gmt":"2023-10-17T18:43:53","slug":"reporting-an-order-issue","status":"publish","type":"post","link":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.expressprint.com.sg\/reporting-an-order-issue\/","title":{"rendered":"Reporting an Order Issue"},"content":{"rendered":"<p>All our customers are covered with our <a href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/expressprint.com.sg\/satisfaction-policy\/\" target=\"_blank\" rel=\"noopener\">satisfaction policy<\/a>. If our print standard falls out of <a href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/expressprint.com.sg\/acceptable-print-policy\/\" target=\"_blank\" rel=\"noopener\">acceptable policy<\/a>, we will do a reprint. Kindly fill up the form below.<\/p>\n<p><strong>Note<\/strong>:<\/p>\n<ul>\n<li>We handle print issue raised within 5 days of &#8220;delivered&#8221; status date (PH, Weekends are inclusive).<\/li>\n<li>We may request for part or the entire printed products to be returned (at customer&#8217;s cost) to our warehouse.<\/li>\n<li>In the event that a re-print is granted, the production timeline will be the same as if a new order.<\/li>\n<li>Re-printed products will be delivered.<\/li>\n<\/ul>\n<hr style=\"border-bottom: 1px solid #867C7F;\">\n<script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof 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