{"id":28659,"date":"2025-07-31T05:41:00","date_gmt":"2025-07-31T05:41:00","guid":{"rendered":"https:\/\/d.ptpl.dev\/happyoven\/?page_id=28659"},"modified":"2026-04-22T19:05:49","modified_gmt":"2026-04-22T11:05:49","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.happyoven.com.sg\/terms-conditions\/","title":{"rendered":"Terms &#038; Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"28659\" class=\"elementor elementor-28659\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-169490a e-flex e-con-boxed e-con e-parent\" data-id=\"169490a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38311e4 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"38311e4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Dear Valued Customer<\/strong>,<br \/>Thank you for choosing Happy Oven for all your cake needs. By making payment, you are deemed to have read, understood and accepted the following terms.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a448e11 elementor-widget elementor-widget-n-accordion\" data-id=\"a448e11\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1720\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1720\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Payment and Ordering <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1720\" class=\"elementor-element elementor-element-d267b0f e-con-full e-flex e-con e-child\" data-id=\"d267b0f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e78900 elementor-widget elementor-widget-wd_text_block\" data-id=\"4e78900\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p>Successful payment secures the listed price(s) for the order and prevents any further price movements to the point of delivery \/ collection.<\/p><p>All prices are in Singaporean Dollars inclusive of delivery charges and additional charges(if any).<\/p><p>\u00a0<\/p><p>Orders can be placed from a minimum of 2 days and up to a maximum of 30 days in advance of the intended date of delivery \/ collection.<\/p><p>You must provide the requested information for us to process your order. We reserve the right to request further information from you at any time to enable us to complete your order.<\/p><p>\u00a0<\/p><p>By placing an order, you confirm that the details contained in the order are correct in all respects. The system will display a confirmation page listing out the details of your order. This confirms receipt of your order.<\/p><p>\u00a0<\/p><p>For collection at our outlet, please print the payment confirmation email and present it during collection.<\/p><p>\u00a0<\/p><p>We may, at any time, decline to process your order or any part of your order for any reason including where insufficient or incorrect information has been provided and authentication has not been possible.<\/p><p>\u00a0<\/p><p>You will be required to pay for your order by making a payment via paynow, credit \/ debit card or via PayPal at the time of online ordering.<\/p><p>Cash on delivery or any other payment method is not accepted for online orders. Upon payment of your order you will receive an automated email of your order summary and an order receipt.<\/p><p>\u00a0<\/p><p>All product images shown are for illustration purposes only and may not be an exact representation of the product. Happy Oven reserves the right to change product images and specifications at any time without notice.<\/p><p>Children\/Minors<\/p><p>\u00a0<\/p><p>Children\/minors under the age of 18 must seek permission from their parents before placing an order and are deemed to have done so.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1721\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1721\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Cancellation \/ Change of date and\/or items <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1721\" class=\"elementor-element elementor-element-4b999e7 e-con-full e-flex e-con e-child\" data-id=\"4b999e7\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d3db622 elementor-widget elementor-widget-wd_text_block\" data-id=\"d3db622\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p>By completing a purchase, you acknowledge and accept that no cancellations or refunds will be provided.<\/p><p>If you wish to make changes to your orders, please inform us at least 48 hours ahead of the scheduled Collection \/ Delivery date.<\/p><p>We reserve the right to accept or decline the proposed changes based on our absolute discretion with or without reasonable basis.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1722\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1722\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Storage &amp; Consumption <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1722\" class=\"elementor-element elementor-element-46869fb e-con-full e-flex e-con e-child\" data-id=\"46869fb\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4f747e1 elementor-widget elementor-widget-wd_text_block\" data-id=\"4f747e1\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\tAlthough we are unable to make a warranty as to the length of time for which the cakes will remain fit for consumption. We do however recommend our cakes to be consumed within 1 hour from collection\/delivery but they can be chilled\/refrigerated for up to 2 days.\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1723\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1723\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Complains <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1723\" class=\"elementor-element elementor-element-91b9ba7 e-flex e-con-boxed e-con e-child\" data-id=\"91b9ba7\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c2895de elementor-widget elementor-widget-wd_text_block\" data-id=\"c2895de\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p>We take all complaints seriously however we ask for patience with factors that may be beyond our control (e.g. traffic conditions etc.) as we cannot be held liable for any such delays.<\/p><p>We will endeavor to resolve all complaints, complaints can be made by calling our outlet at +65 6270 7411 or through email at enquiry@happyoven.com.sg<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Dear Valued Customer, Thank you for choosing Happy Oven for all your cake needs. By making payment, you are deemed<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-28659","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms &amp; Conditions - Happy Oven<\/title>\n<meta name=\"description\" content=\"Read Happy Oven terms &amp; conditions for orders, payments &amp; cake delivery Singapore. 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