Terms and Conditions

By participating in this lucky draw campaign (“Campaign”), each participant is deemed to have: (a) agreed to these Terms and Conditions; (b) consented to the collection, use and disclosure of their personal data by M1 Limited (“M1”) for the purposes of administering the Campaign; and (c) agreed to the M1 Data Protection Policy available at www.m1.com.sg/data-protection.

Eligibility

1. The Campaign qualifying period will commence at 12:00 a.m. on 1 September 2026 and end at 07:59 p.m. on 12 September 2026, Singapore time (“Qualifying Period”).
2. The Campaign is open to new, port-in and existing M1 customers residing in Singapore who sign up for the Campaign during the Qualifying Period.
3. Customers who participate in this Campaign will also be among the first to receive updates on upcoming new phone launches, pre-orders and exciting offers from M1. By participating in this Campaign, customers agree to receive updates on upcoming new phone launches.
4. Unless otherwise determined by M1 in its sole discretion, the following customers will not be eligible for the Campaign:
   1. M1 customers or subscribers whose M1 account(s) are suspended or permanently disconnected during the Qualifying Period and/or at the time of claiming of the prize; or
   2. M1 customers or subscribers whose M1 account(s) are in arrears during the Qualifying Period and/or at the time of the Campaign or at the time of claiming of the prize.
5. Participants below the age of 18 years old must obtain their parent’s or legal guardian’s consent before participating in the Campaign. By participating in the Campaign, such participants confirm to M1 that such consent has been obtained.
6. Eligibility for the Campaign shall be determined by M1 in its sole discretion. M1 reserves the right to refuse or disqualify any participation at its sole discretion, and no correspondence will be entertained under any circumstances.

Campaign Mechanics

1. Subject to these Terms and Conditions, each eligible customer participating in the Campaign will stand a chance to win one of the following 20 prizes, subject to availability:
   
   

   Brand	Prizes	Value Worth per unit	QTY
   LUMOS	LUMOS FLOAT Home Cinema Projector	$500	1
   OSIM	OSIM uCOZY 3D Neck Massager	$289	1
   Apple	Apple Airpod Pro 2nd Generation	$278	3
   Samsung	Samsung Galaxy Watch7 BT 40mm Cream	$228	2
   Vivo	Vivo watch GT2	$199	2
   HONOR	HONOR Pad X7	$179	4
   Samsung	Samsung Wireless Charger Duo Watch 15W	$149.99	1
   OPPO	OPPO Portable Wireless Speaker	$99	3
   CMF	CMF Buds	$89	2
   Xiaomi	Xiaomi Band 9	$43	1

   
   
   
2. The winners will be announced on M1’s website by 30 November 2026. By participating in the Campaign, each participant consents to and authorises M1 to collect, use and publish their names and particulars, including NRIC or passport numbers, pictures and such other information, for the purposes of organising, promoting, advertising, publicising or conducting the Campaign.
3. Prizes are not transferable and cannot be exchanged for cash or other items. M1 reserves the right, at its absolute discretion, to replace any prize with another item of similar value at any time without prior notice. Product images are for illustration purposes only.

Notification of Winners and Claim of Prizes

1. Winners will be notified via email or phone by 30 November 2026 (or such other date as may be determined by M1), and must provide their personal details (i.e., desired delivery address) to M1 before 15 December 2026 (or such other date as may be determined by M1) so M1 can arrange to deliver the prizes to the respective winners.
2. M1 will contact eligible winners directly to obtain their delivery address and arrange delivery via a courier service selected by M1. Eligible winners must provide a valid delivery address to receive the prize and agree to the disclosure of their delivery address to M1 and the selected courier service for this purpose.
3. If a winner fails to provide the required details for delivery of the prize, the winner shall be deemed to have forfeited the prize and shall not be entitled to any compensation. M1 reserves the right to redistribute any unclaimed prize to other participants, donate it to the Community Chest or any other approved charitable organisation, or use it for other campaigns, as solely determined by M1.
4. M1’s decisions on the winners and on all matters relating to the Campaign are final, binding and conclusive and no correspondence will be entertained under any circumstances.

General

1. M1 reserves the right to amend these Terms and Conditions, and to partially or completely cancel, terminate or suspend the Campaign, at any time for any reason without prior notice or liability whatsoever.
2. To the maximum extent permitted by law, each participant agrees that M1 shall not be liable to any participant or any other person in respect of any losses, claims or damage of any kind arising from or in connection with participation in the Campaign, or under any circumstances whatsoever, howsoever arising. If M1 is held liable by a court of law, M1’s liability shall be limited to the value of the prize awarded or a substitute prize of similar value.
3. To the maximum extent permitted by law, each participant agrees to indemnify M1 against any losses, damages, costs, expenses, claims or liabilities of any kind arising from or in connection with their participation in the Campaign.
4. Without prejudice to any other rights or remedies available to M1, M1 reserves the right to terminate any person’s participation in the Campaign at any time, at its sole discretion, in the event of that person’s act, omission, default, breach or suspected breach of any applicable terms and conditions, or for any other lawful reason, without prior notice or liability whatsoever.
5. By participating in the Campaign, each participant consents to and authorises M1 to collect, use and publish their name, picture, photograph or likeness in M1’s marketing, publicity or promotional materials, at M1’s sole discretion, without further notice. Each participant also agrees to cooperate with M1 in any related marketing, publicity or promotional activities.
6. M1 reserves the right to vary these Terms and Conditions at any time without prior notice. Where practicable, M1 may give advance notice of such changes by email, letter, publication on M1’s website, bills or such other form as M1 deems appropriate. Continued participation in the Campaign shall constitute acceptance of such amendment(s).
7. M1’s General Terms and Conditions available at m1.com.sg are deemed incorporated into these Terms and Conditions and shall apply. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in the manner most favourable to M1, to the fullest extent permissible under applicable laws. If any part of these Terms and Conditions is held to be illegal, invalid or unenforceable, that part shall be severed without affecting the legality, validity or enforceability of the remaining Terms and Conditions.
8. This Campaign and these Terms and Conditions shall be governed by Singapore law. Each participant agrees to submit any claim, dispute or controversy arising from or in connection with the Campaign or these Terms and Conditions to the exclusive jurisdiction of the courts of the Republic of Singapore.