{"id":23730,"date":"2022-10-27T10:00:15","date_gmt":"2022-10-27T02:00:15","guid":{"rendered":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/?p=23730"},"modified":"2026-09-28T12:01:48","modified_gmt":"2026-09-28T04:01:48","slug":"23-top-ecommerce-marketing-trends-in-singapore","status":"publish","type":"post","link":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/23-top-ecommerce-marketing-trends-in-singapore\/","title":{"rendered":"23 Top E-commerce Marketing Trends In Singapore for 2023"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Online shopping continues to be a widespread phenomenon in Singapore as more people prefer to purchase their products on the Internet rather than in person. While that does not mean brick-and-mortar stores are going away anytime soon, the increasing number of online shoppers will lead to a brighter future for the <\/span><span style=\"font-weight: 400;\">e-commerce\u00a0 industry in Singapore.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>Singapore is considered by most countries a global hub for innovation when it comes to <a href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/\">digital marketing<\/a>, e-commerce, and online shopping, and it will continue to remain so in 2023. If you do not have your e-commerce website, it is not yet too late to get your <a href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/ecommerce-psg\/\">EDGE e-commerce website development grant and claim up to 50% grant support<\/a>. But before we dive into the future, let us take a look at the state of the Singapore e-commerce industry from the beginning to the end of the year 2022.<\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<h2 id=\"year-in-review\"><strong>A YEAR IN REVIEW: ECOMMERCE MARKETING IN 2022<\/strong><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Over the past two years, the pandemic changed Singapore in many ways. For instance, it is not surprising that the number of online shoppers continues to rise as the <\/span><span style=\"font-weight: 400;\">e-commerce<\/span><span style=\"font-weight: 400;\"> industry transitions from 2021 to 2022 and now to 2023. What does the rising number of online shoppers mean for <\/span><span style=\"font-weight: 400;\">e-commerce <\/span><span style=\"font-weight: 400;\">businesses, anyway?<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">There are around <\/span><a href=\"https:\/\/esw.com\/blog\/singapore-ecommerce-insights\/#:~:text=There%20are%20currently%203.07%20million%20ecommerce%20users%C2%A0in%20Singapore\"><span style=\"font-weight: 400;\">3.5 million online shoppers in Singapore<\/span><\/a><span style=\"font-weight: 400;\">, and those numbers will continue to rise up to 3.9 million as we get closer to the year 2023. Due to the pandemic, more people in the country have been purchasing their products online. According to <\/span><a href=\"https:\/\/www.jpmorgan.com\/content\/dam\/jpm\/treasury-services\/documents\/global-e-commerce-trends-report.pdf\"><span style=\"font-weight: 400;\">JP Morgan\u2019s Global e-commerce<\/span><\/a><span style=\"font-weight: 400;\"> trends report, 68% of Singapore&#8217;s population made an online purchase in 2021. Online businesses can benefit from this growing trend of online shopping by investing more in <\/span><a href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/\"><span style=\"font-weight: 400;\">digital marketing<\/span><\/a><span style=\"font-weight: 400;\"> including SEO Services.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">By integrating <\/span><span style=\"font-weight: 400;\">SEO <\/span><span style=\"font-weight: 400;\">with your<\/span><span style=\"font-weight: 400;\"> e-commerce <\/span><span style=\"font-weight: 400;\">website, you can take advantage of the rising number of online shoppers and gain more customers. Not to mention, utilising <\/span><span style=\"font-weight: 400;\">SEO <\/span><span style=\"font-weight: 400;\">strategies is the perfect way to increase your search engine rankings and improve your web visibility organically.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">When it comes to <\/span><span style=\"font-weight: 400;\">e-commerce<\/span><span style=\"font-weight: 400;\"> marketing and promoting your online business, you can capitalise on a few significant trends in 2022. Some of these<\/span><span style=\"font-weight: 400;\"> e-commerce marketing trends<\/span><span style=\"font-weight: 400;\"> in 2022 include:<\/span><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Mobile shopping<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Quick payments<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Quality customer service<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Influencer marketing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The best <\/span><span style=\"font-weight: 400;\">e-commerce <\/span><span style=\"font-weight: 400;\">websites<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Content marketing<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">2022 is about to end, and we are nearing the start of 2023 in just a few weeks. What does the new year have in store for the<\/span><span style=\"font-weight: 400;\"> e-commerce <\/span><span style=\"font-weight: 400;\">industry, and what can you do about it to gain more customers and profits?<\/span><\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<h2 id=\"top-16\"><strong>23 TOP E-COMMERCE MARKETING TRENDS IN SINGAPORE FOR 2023<\/strong><\/h2>\n<p>&nbsp;<\/p>\n<h3><strong><span style=\"color: #444444;\">1. OMNICHANNEL MARKETING<\/span><\/strong><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Omnichannel is an approach where companies let consumers access their products and services using multiple platforms, devices, and channels to encourage lead generation and user engagement.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-38631\" src=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/11\/Omnichannel-VS-Multi-channel.png\" alt=\"Omnichannel VS Multi-channel\" width=\"945\" height=\"600\" srcset=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/11\/Omnichannel-VS-Multi-channel.png 945w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/11\/Omnichannel-VS-Multi-channel-300x190.png 300w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/11\/Omnichannel-VS-Multi-channel-768x488.png 768w\" sizes=\"(max-width: 945px) 100vw, 945px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Omnichannel marketing has been a fundamental part o<\/span><span style=\"font-weight: 400;\">f e-commerce trends<\/span><span style=\"font-weight: 400;\"> in 2022, but it will remain significant at least until 2030, according to <\/span><a href=\"https:\/\/www.mckinsey.com\/capabilities\/growth-marketing-and-sales\/our-insights\/omnichannel-shopping-in-2030\"><span style=\"font-weight: 400;\">McKinsey &amp; Company<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Consumers and prospects discover your company through multiple paths, including social media, search engines, or marketplaces. And this can be challenging for marketers, especially in rolling out an<\/span><span style=\"font-weight: 400;\"> e-commerce marketing campaign <\/span><span style=\"font-weight: 400;\">and gathering consumer data.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Switching to omnichannel will make it easier for <\/span>an e-commerce SEO agency<span style=\"font-weight: 400;\"> to roll out unified and cohesive marketing campaigns across all paths and channels, devices, and platforms. Moreover, companies can collect personal data across all channels.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #444444;\"><strong>2. DATA AND FRAUD PROTECTION<\/strong><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">With the rise of online shopping trends and online payments, it is not surprising that many people now seek assurance that their data is protected. Data and fraud protection is a crucial part of the<\/span> e-commerce future. <span style=\"font-weight: 400;\">With this, you can stop problems such as retracted payments and purchases with stolen credit cards before they even happen.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">As <\/span><span style=\"font-weight: 400;\">e-commerce gains strength in Singapor<\/span><span style=\"font-weight: 400;\">e, fraud is gaining momentum as well. Through AI, the company can protect consumers&#8217; data. Companies can create more secured and detailed data protection policies in order to protect sensitive information.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">For example, with the help of AI, financial institutions can create purchase profiles of their clients based on customer behaviour through their financial and non-financial transactions. When a transaction does not fit the pattern, the transaction could be flagged as dubious.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Many companies are victims of fraud as well. E-commerce retailers deal with around <\/span><a href=\"https:\/\/financesonline.com\/ecommerce-fraud-statistics\/#:~:text=Ecommerce%20retailers%20deal%20with%20an%20average%20of%20206%2C000%20web%20attacks%20per%20month%20(Signal%20Sciences%2C%202019).\"><span style=\"font-weight: 400;\">206,000 web attacks <\/span><\/a><span style=\"font-weight: 400;\">monthly, and these numbers could increase without stringent online security and protection. With the most advanced technologies and AI, companies can filter out fraudulent orders with falsified information and mitigate cyberattacks.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #444444;\"><strong>3. MARKETPLACE<\/strong><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">The<\/span> online shopping trends <span style=\"font-weight: 400;\">in 2023 are leaning towards marketplaces, especially among Gen Zs. Marketplaces, such as Amazon, eBay, Alibaba, and Shopee, are perfecting their platforms to enhance user experience not only for the consumer but also for small to medium-sized businesses shifting to the channel.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-38630\" src=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/11\/Most-Visited-Marketplaces-Worldwide.png\" alt=\"Most Visited Marketplaces Worldwide\" width=\"945\" height=\"600\" srcset=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/11\/Most-Visited-Marketplaces-Worldwide.png 945w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/11\/Most-Visited-Marketplaces-Worldwide-300x190.png 300w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/11\/Most-Visited-Marketplaces-Worldwide-768x488.png 768w\" sizes=\"(max-width: 945px) 100vw, 945px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">According to a study, <\/span><a href=\"https:\/\/www.linkedin.com\/news\/story\/inflation-grinch-not-stopping-gen-z-6019714\/\"><span style=\"font-weight: 400;\">32% of Gen Z<\/span><\/a><span style=\"font-weight: 400;\">s are expected to make an online purchase on holidays. Businesses should take advantage of this by taking several marketplace approaches, such as personalisation and customisation of product orders, omnichannel strategy, and cross-border trade.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #444444;\"><strong>4. SUPPLY CHAIN SOLUTIONS<\/strong><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Since the<\/span> e-commerce trends<span style=\"font-weight: 400;\"> look promising in the coming years, it is inevitable for supply chain issues to arise with the growing demand. Investing in supply chain solutions is a way to prepare for the fast-paced <\/span>market trends in Singapore<\/p>\n<p>&nbsp;<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-38624\" src=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/11\/Delayed-Shipping.png\" alt=\"Delayed Shipping\" width=\"945\" height=\"600\" srcset=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/11\/Delayed-Shipping.png 945w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/11\/Delayed-Shipping-300x190.png 300w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/11\/Delayed-Shipping-768x488.png 768w\" sizes=\"(max-width: 945px) 100vw, 945px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/www.shopify.com\/ph\/retail\/shipping-delays#:~:text=In%20a%20recent%20survey%2C%2076%25%20of%20respondents%20said%20that%20an%20unacceptable%20delivery%20experience%20would%20strongly%20or%20somewhat%20affect%20their%20decision%20to%20order%20from%20that%20company%20again.\"><span style=\"font-weight: 400;\">76% of consumers<\/span><\/a><span style=\"font-weight: 400;\"> mention terrible delivery experiences impact their decision whether to order from the same company again. More than the revenue lost, it also creates a crack in brand trust.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Holidays, labour shortages, extreme and unprecedented weather, clogged ports and ballooning shipping costs are among the culprits behind the supply chain issues. Businesses must find ways to sort out these supply chain problems. Open communication, real-time shipment tracking, and streamlining retail operations can smoothen out the <\/span>Singapore e-commerce <span style=\"font-weight: 400;\">supply chain issues.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #444444;\"><strong>5. ARTIFICIAL INTELLIGENCE (AI)<\/strong><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Artificial intelligence or AI has always been an ongoing trend for the past few years. However, expect 2023 to be the year when AI will become a significant game-changer for online businesses. How can AI benefit your online business, anyway?<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">One part of AI that you could use to manage your <\/span><a href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/ecommerce-seo\/\"><span style=\"font-weight: 400;\">e-commerce<\/span><\/a><span style=\"font-weight: 400;\"> business is machine learning.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">You could also create custom search results based on the customers&#8217; past purchases and their browser history. As such, any customer would not have a hard time finding what they want and something related to their interest.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Nevertheless, <\/span><span style=\"font-weight: 400;\">there are tons of ways to utilise AI for your <\/span><span style=\"font-weight: 400;\">e-commerce<\/span><span style=\"font-weight: 400;\"> business. 2023 may be the perfect time to start using AI, so give it a shot and experience its benefits for your business once the new year arrives.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #444444;\"><strong>6. USER EXPERIENCE (UX)<\/strong><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-38633\" src=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/11\/User-Experience.png\" alt=\"User Experience\" width=\"945\" height=\"600\" srcset=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/11\/User-Experience.png 945w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/11\/User-Experience-300x190.png 300w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/11\/User-Experience-768x488.png 768w\" sizes=\"(max-width: 945px) 100vw, 945px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">User experience (UX), also known as user interface design or usability, refers to the process of creating a relevant and engaging web experience for users. In 20232, UX will remain to be a vital part of <\/span><span style=\"font-weight: 400;\">e-commerce marketing<\/span><span style=\"font-weight: 400;\">, so focus on providing your customers with a high-quality website experience.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">UX has always been crucial for e-commerce, but 2023 is the year when it will become even more essential for online businesses. An excellent shopping experience is what all customers need, so make sure to focus on improving your UX to set a positive first impression of your business. Not to mention, most<\/span><a href=\"https:\/\/99firms.com\/blog\/ux-statistics\/#gref:~:text=Almost%2090%25%20of,Web%20Services%2C%20Akamai\"><span style=\"font-weight: 400;\"> online shoppers leave a website<\/span><\/a><span style=\"font-weight: 400;\"> if it lacks high-quality visuals and engaging content, which makes it more important to improve your UX.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>ALSO READ:<\/b> <a href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/how-does-user-experience-ux-affect-seo\/\"><span style=\"font-weight: 400;\">How Does User Experience (UX) Affect SEO?<\/span><\/a><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #444444;\"><strong>7. SOCIAL MEDIA SHOPPING<\/strong><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-38625\" src=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/11\/Example-Of-Social-Media-Shopping.png\" alt=\"Example Of Social Media Shopping\" width=\"945\" height=\"600\" srcset=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/11\/Example-Of-Social-Media-Shopping.png 945w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/11\/Example-Of-Social-Media-Shopping-300x190.png 300w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/11\/Example-Of-Social-Media-Shopping-768x488.png 768w\" sizes=\"(max-width: 945px) 100vw, 945px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Popular social media platforms have their very own <\/span><span style=\"font-weight: 400;\">e-commerce<\/span><span style=\"font-weight: 400;\"> setups, such as Facebook Marketplace and Instagram Shopping. In that case, why not create a social media page for your business and establish a second <\/span><span style=\"font-weight: 400;\">e-commerce <\/span><span style=\"font-weight: 400;\">platform alongside your website?<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>KNOW MORE:<\/b> <a href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/2023-online-shopping-trends-in-singapore-that-you-must-know\/\"><span style=\"font-weight: 400;\">2023 Online Shopping Trends In Singapore That You Must Know<\/span><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">One of the notable <\/span>Singapore e-commerce statistics<span style=\"font-weight: 400;\"> to keep an eye on is the growth of social commerce. In 2022, social commerce in the country is expected to grow by<\/span><a href=\"https:\/\/www.globenewswire.com\/en\/news-release\/2022\/05\/20\/2447581\/28124\/en\/Singapore-Social-Commerce-Market-Intelligence-Report-2022-Market-is-Expected-to-Grow-by-77-5-to-Reach-940-9-Million-in-2022-Forecast-to-2028.html\"><span style=\"font-weight: 400;\"> 77.5%<\/span><\/a><span style=\"font-weight: 400;\">. Social media shopping will become a huge part of <\/span><span style=\"font-weight: 400;\">e-commerce<\/span><span style=\"font-weight: 400;\"> this 2023, and it might be a good time to ride along with the ongoing trend as it continues to grow. With so many people being active on social media apps, they become the perfect platform to promote products since sellers can upload their product catalogue with its pricing, so it is hassle-free. Plus, this kind of <\/span><a href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/ecommerce-seo\/\"><span style=\"font-weight: 400;\">e-commerce<\/span><\/a><span style=\"font-weight: 400;\"> marketing and advertising <\/span><span style=\"font-weight: 400;\">strategy encourages users to click on the CTA button where they find the product to view the thing as they visit the<\/span><span style=\"font-weight: 400;\"> e-commerce <\/span><span style=\"font-weight: 400;\">website.\u00a0 And that\u2019s how social media shopping helps drive more traffic and increase more customer base.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #444444;\"><strong>8. VOICE SEARCH<\/strong><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-38626\" src=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/11\/Example-Of-Voice-Search.png\" alt=\"Example Of Voice Search\" width=\"945\" height=\"600\" srcset=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/11\/Example-Of-Voice-Search.png 945w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/11\/Example-Of-Voice-Search-300x190.png 300w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/11\/Example-Of-Voice-Search-768x488.png 768w\" sizes=\"(max-width: 945px) 100vw, 945px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Over the past few years, smart speakers have entered the<\/span><span style=\"font-weight: 400;\"> Singapore market trends<\/span><span style=\"font-weight: 400;\"> and become more popular due to the growth of the smart home market. Many consumers find a smart speaker convenient since they only need to connect the device to their Wi-Fi connection, so its voice assistant will complete the daily tasks they ask them to do.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">The <\/span><a href=\"https:\/\/www.globenewswire.com\/en\/news-release\/2022\/06\/13\/2461092\/28124\/en\/Global-Smart-Speaker-Market-Report-2022-to-2027-Players-Include-Harman-International-Industries-Huawei-Device-Lenovo-and-Marshall.html#:~:text=The%20Global%20Smart%20Speaker%20Market%20is%20estimated%20to%20be%20USD%208.14%20Bn%20in%202022%20and%20is%20projected%20to%20reach%20USD%2016.47%20Bn%20by%202027%2C%20growing%20at%20a%20CAGR%20of%2015.14%25.\"><span style=\"font-weight: 400;\">Research And Markets<\/span><\/a><span style=\"font-weight: 400;\"> forecast that the Global Smart Speakers Market to increase more up to $16.47 Billion by 2027. By then, they expect every household in North America, Europe, and the Asia Pacific will own a smart speaker to shop online, order food, and schedule important events.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">With more involvement of voice-enabled solutions, <\/span><span style=\"font-weight: 400;\">e-commerce<\/span><span style=\"font-weight: 400;\"> businesses would be able to promote their brand in terms of keywords and content. Their consumers would be able to find what they offer using voice search.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>READ MORE:<\/b> <a href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/the-ultimate-guide-to-voice-search-and-how-it-impacts-your-seo\/\"><span style=\"font-weight: 400;\">The Ultimate Guide To Voice Search (And How it Impacts Your SEO)<\/span><\/a><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #444444;\"><strong>9. AUGMENTED REALITY<\/strong><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><iframe title=\"Porsche Augmented Reality Visualizer App\" src=\"https:\/\/www.youtube.com\/embed\/zx0Y1UBvhgk\" width=\"1280\" height=\"720\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">The key to great <\/span><span style=\"font-weight: 400;\">digital marketing<\/span><span style=\"font-weight: 400;\"> is to grab the attention of customers.\u00a0 But sometimes, attention alone is not enough. To convince a customer to make a purchase, a brand needs to be creative in their <\/span><a href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/\"><span style=\"font-weight: 400;\">digital marketing<\/span><\/a><span style=\"font-weight: 400;\"> efforts to attract their target customers online and nudge them to take action.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Fortunately, there are more ways than one to grab customers\u2019 attention<\/span><span style=\"font-weight: 400;\">. One of those is Augmented Reality or also known as AR. It is a type of technology that gives life to imagination.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>ALSO READ:<\/b> <a href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/augmented-reality-giving-life-to-imagination\/\"><span style=\"font-weight: 400;\">Augmented Reality: Giving life to imagination<\/span><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Over the years, AR has been a complete game-changer for the <\/span><span style=\"font-weight: 400;\">e-commerce<\/span><span style=\"font-weight: 400;\"> industry and become a part of the<\/span><span style=\"font-weight: 400;\"> business trends in Singapore<\/span><span style=\"font-weight: 400;\">. With AR, your online shoppers would have the ability to see the item they are shopping for, which helps them weigh their options and make the right choice for their purchase.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><iframe title=\"IKEA PLACE: Genuine Augmented Reality furniture app using Apple ARKit\" src=\"https:\/\/www.youtube.com\/embed\/ZDWRl9A1p6s\" width=\"1280\" height=\"718\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Facts and Factors predicted that the AR market will reach <\/span><a href=\"https:\/\/www.globenewswire.com\/en\/news-release\/2022\/06\/28\/2470583\/0\/en\/Global-Opportunities-in-Augmented-Reality-Market-Size-Will-Grow-Over-US-90-8-Billion-by-2028-at-31-5-CAGR-Growth-AR-Industry-Demand-Share-Trends-Statistics-Key-Players-Segments-Ana.html#:~:text=According%20to%20the%20analysis%20shared%20by%20our%20research%20forecaster%2C%20the%20Augmented%20Reality%20(AR)%20market%20is%20likely%20to%20expand%20at%20a%20CAGR%20of%20around%2031.5%25%20during%20the%20forecast%20period%20(2022%2D2028).\"><span style=\"font-weight: 400;\">$90.8 billion by 2028<\/span><\/a><span style=\"font-weight: 400;\">. Therefore,<\/span><span style=\"font-weight: 400;\"> e-commerce <\/span><span style=\"font-weight: 400;\">business owners can expect AR to shake out the <\/span><span style=\"font-weight: 400;\">e-commerce i<\/span><span style=\"font-weight: 400;\">ndustry in the years to come.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #444444;\"><strong>10. MORE PAYMENT METHODS<\/strong><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-38629\" src=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/11\/More-Payment-Methods.png\" alt=\"More Payment Methods\" width=\"945\" height=\"600\" srcset=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/11\/More-Payment-Methods.png 945w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/11\/More-Payment-Methods-300x190.png 300w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/11\/More-Payment-Methods-768x488.png 768w\" sizes=\"(max-width: 945px) 100vw, 945px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">Source: <\/span><a href=\"https:\/\/unsplash.com\/photos\/XvS-uKUoUao\"><span style=\"font-weight: 400;\">https:\/\/unsplash.com\/photos\/XvS-uKUoUao<\/span><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">When it comes to payment methods, every customer has their individual preference. That means there is a possibility that a customer does not proceed with the purchase if their preferred\u00a0 payment method is not available on the <\/span><span style=\"font-weight: 400;\">e-commerce<\/span><span style=\"font-weight: 400;\"> website.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">You should know that offering a wide variety of payment methods is one way to attract more customers. Implementing secure payment gateways to allow customers to save their payment information on your <\/span><a href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/ecommerce-seo\/\"><span style=\"font-weight: 400;\">ecommerce<\/span><\/a> <span style=\"font-weight: 400;\">website will enable fast purchases. With a convenient payment option, it will entice customers to repurchase other products from your website.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #444444;\">11. SUSTAINABILITY BECOMES\u00a0 MORE IMPORTANT<\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Given our current situation, COVID-19 pandemic, many people have become more aware of the environment. Because of this realisation, consumers are more conscious when making a purchase online. They would often do further research whether the products of an <\/span><span style=\"font-weight: 400;\">e-commerce <\/span><span style=\"font-weight: 400;\">shop harm the environment or have related effects.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">According to statistics, <\/span><a href=\"https:\/\/www.forbes.com\/sites\/gregpetro\/2022\/03\/11\/consumers-demand-sustainable-products-and-shopping-formats\/?sh=57c5f0eb6a06#:~:text=Today%2C%20nearly%2090%25%20of%20Gen%20X%20consumers%20said%20that%20they%20would%20be%20willing%20to%20spend%20an%20extra%2010%25%20or%20more%20for%20sustainable%20products%2C%20compared%20to%20just%20over%2034%25%20two%20years%20ago.\"><span style=\"font-weight: 400;\">90%<\/span><\/a><span style=\"font-weight: 400;\"> of Gen X consumers are willing to spend 10% more on an <\/span><span style=\"font-weight: 400;\">\u00a0e-commerce<\/span><span style=\"font-weight: 400;\"> shop that commits to sustainability. In other words, brands should be more eco-friendly in 2023. Besides going paperless, they should also use biodegradable packaging and recyclable supplies. Highlighting the environmentally friendly points of the brand in their <\/span><a href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/\"><span style=\"font-weight: 400;\">digital marketing <\/span><\/a><span style=\"font-weight: 400;\">campaign would help attract more customers.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #444444;\"><strong>12. CUSTOMER AWARENESS<\/strong><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">As the <\/span><span style=\"font-weight: 400;\">e-commerce <\/span><span style=\"font-weight: 400;\">industry continues to grow, the more new customers your<\/span><span style=\"font-weight: 400;\"> e-commerce <\/span><span style=\"font-weight: 400;\">shop will have. To grow your customer base, you have to increase your brand awareness so that more people would know about your brand. That is something you should never miss in your <\/span><span style=\"font-weight: 400;\">digital marketing<\/span><span style=\"font-weight: 400;\"> campaigns.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Brands should know that building an online presence is not just about posting content. They should also be trustworthy and transparent about what they offer since one-third of online shoppers tend to switch to others if they do not find these two qualities in a brand.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">To prevent it from happening to your <\/span><span style=\"font-weight: 400;\">e-commerce<\/span><span style=\"font-weight: 400;\"> business, you should market to your consumers about the products and services you offer, including its performance.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Here are some objectives on consumer awareness you should keep in mind when creating a <\/span><a href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/\"><span style=\"font-weight: 400;\">digital marketing<\/span><\/a><span style=\"font-weight: 400;\"> campaign.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Understand the various types of customers, including their interest in products.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Build an effective<\/span><span style=\"font-weight: 400;\"> digital marketing<\/span><span style=\"font-weight: 400;\"> plan that promotes something to a particular target audience.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Help prospective customers find out more about the products and services.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Convey the benefits of the products.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Explain to customers how the products can solve their problems.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Brands must utilise user-generated content (UGC). UGC are pieces of content from the audience or users. Among the examples are unboxing videos and product reviews. Brands must also take advantage of different UGC mediums, including images, videos, podcasts, reviews, and testimonials.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #444444;\"><strong>13. CONVERSION RATE<\/strong><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Being able to attract customers to your <\/span><a href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/ecommerce-seo\/\"><span style=\"font-weight: 400;\">e-commerce<\/span><\/a><span style=\"font-weight: 400;\"> website is one thing, but getting them to make a purchase is a different story.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Since 2021, many <\/span><span style=\"font-weight: 400;\">e-commerce<\/span><span style=\"font-weight: 400;\"> businesses are looking for ways to improve their conversation rates. Some improve their product pages, while others promote their products in multiple channels besides their website, such as Facebook advertising or shopping ads on Google.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Since more and more <\/span><span style=\"font-weight: 400;\">e-commerce<\/span><span style=\"font-weight: 400;\"> businesses are competing with one another, you should be more creative with your <\/span><a href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/\"><span style=\"font-weight: 400;\">digital marketing<\/span><\/a><span style=\"font-weight: 400;\"> campaign to appeal to your customers right away.\u00a0 However, you have to be careful when preparing the\u00a0 design and message since not all customers have the same beliefs, which can sometimes cause misunderstanding.\u00a0\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">That is why your <\/span><span style=\"font-weight: 400;\">digital marketing<\/span><span style=\"font-weight: 400;\"> campaign should be understandable and engaging at first glance. Also, use those platforms intelligently so your brand would stand out and capture your customers and nudge them to make a purchase.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #444444;\"><strong>14. QR CODES<\/strong><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-38632\" src=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/11\/QR-Codes.png\" alt=\"QR Codes\" width=\"945\" height=\"600\" srcset=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/11\/QR-Codes.png 945w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/11\/QR-Codes-300x190.png 300w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/11\/QR-Codes-768x488.png 768w\" sizes=\"(max-width: 945px) 100vw, 945px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Once again, the QR code will gain its reign. In 2023, anyone with a smartphone can scan QR codes, which can help businesses boost <\/span><span style=\"font-weight: 400;\">e-commerce<\/span><span style=\"font-weight: 400;\"> website traffic and customer engagements.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">To effectively use QR codes in <\/span><a href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/\"><span style=\"font-weight: 400;\">digital marketing,<\/span><\/a><span style=\"font-weight: 400;\"> here are the things you need to do.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Add QR codes on the product packaging to your online store.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Add QR codes to offer discounts or coupons on particular products or services.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Add QR codes to view your feedback page or lead customers to your social media.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">You can also QR codes to track your marketing metrics. There are software and applications that allow brands to see how many times the QR code was scanned, from one-time scan to repeat scan. You can also sort these results by location, date, and operating systems. These data will give insight into your interaction with your audience.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #444444;\"><strong>15. VIDEO MARKETING<\/strong><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">A video is<\/span> <a href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/ecommerce-seo\/\"><span style=\"font-weight: 400;\">e-commerce SEO<\/span><\/a><span style=\"font-weight: 400;\"> heaven; you can expect more people to find your content online especially, if you tagged the video correctly. As such, it would reflect on search engine results when your customers search for something related to your brand.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>ALSO READ:<\/b> <a href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/5-tips-for-launching-a-video-marketing-campaign\/\"><span style=\"font-weight: 400;\">5 Tips For Launching A Video Marketing Campaign<\/span><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">You could also use video marketing on social media as a post or ads since more potential customers are most likely to watch your campaign there and on video streaming platforms, like YouTube. You should know that videos are more engaging than strategic image posts, and they can capture more attention. That is why you can implement video marketing across different platforms if you want to promote your business engagingly. An<\/span><span style=\"font-weight: 400;\"> e-commerce SEO company in Singapore<\/span><span style=\"font-weight: 400;\"> can help you with video marketing.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #444444;\"><strong>16. LIVE STREAMING COMMERCE<\/strong><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-38628\" src=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/11\/Live-Streaming-Commerce.png\" alt=\"Live Streaming Commerce\" width=\"945\" height=\"600\" srcset=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/11\/Live-Streaming-Commerce.png 945w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/11\/Live-Streaming-Commerce-300x190.png 300w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/11\/Live-Streaming-Commerce-768x488.png 768w\" sizes=\"(max-width: 945px) 100vw, 945px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Live streaming commerce also changed the way people shop online. Like the traditional setting, the sales representative can promote their products and services as if the customers are right in front of them.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Over the past two years, this <\/span><a href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/ecommerce-seo\/\"><span style=\"font-weight: 400;\">e-commerce<\/span><\/a><span style=\"font-weight: 400;\"> marketing trend has grown a lot. As the pandemic persists and people are still afraid to shop in person, live streaming commerce is the perfect way to attract customers to make a purchase. Make sure to keep up with<\/span><span style=\"font-weight: 400;\"> e-commerce trends in Singapore<\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #444444;\"><strong>17. ON-SITE PERSONALISATION<\/strong><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Whether your buyers are from a B2C or B2B audience, all of them are looking for a personalised online shopping experience. As an<\/span><span style=\"font-weight: 400;\"> e-commerce<\/span><span style=\"font-weight: 400;\"> owner, you can make that happen with the data collected from your customers\u2019 past visits and navigation on your <\/span><span style=\"font-weight: 400;\">e-commerce<\/span><span style=\"font-weight: 400;\"> website., Through the use of AI technology, you can now generate custom product recommendations and detailed customer service.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">When you implement personalisation in your <\/span><a href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/ecommerce-seo\/\"><span style=\"font-weight: 400;\">e-commerce <\/span><span style=\"font-weight: 400;\">marketing and <\/span><span style=\"font-weight: 400;\">SEO<\/span><\/a><span style=\"font-weight: 400;\"> strategy, your customers would feel more valued. That is why you can expect your revenue to increase up to 25%.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #444444;\"><strong>18. INFLUENCER COLLABORATION<\/strong><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">With social media continuing to rise, influencer marketing will once again make its way in 2023. This <\/span><span style=\"font-weight: 400;\">e-commerce marketing <\/span><span style=\"font-weight: 400;\">trend will become more prominent since many customers trust brands that are partnering with influencers.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-38634\" src=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/11\/Jackie-chan-for-shopee.png\" alt=\"Jackie Chan For Shopee\" width=\"703\" height=\"407\" srcset=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/11\/Jackie-chan-for-shopee.png 703w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/11\/Jackie-chan-for-shopee-300x174.png 300w\" sizes=\"(max-width: 703px) 100vw, 703px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">For example, Shopee packs a punch with Jackie Chan as the new face of their<\/span><span style=\"font-weight: 400;\"> e-commerce marketing campaign<\/span><a href=\"https:\/\/youtu.be\/VV328-ZAsaQ\"><span style=\"font-weight: 400;\"> 9.9 Super Shopping Day in 2021<\/span><\/a><span style=\"font-weight: 400;\">. And this partnership alone gains a lot of attention, especially to those people who idolise the actor.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">According to a<\/span><a href=\"https:\/\/blog.hubspot.com\/marketing\/shopping-trends#:~:text=And%20in%202022%2C%2030%25%20of%20consumers%20now%20report%20influencer%20recommendations%20are%20one%20of%20the%20most%20important%20factors%C2%A0in%20their%20purchasing%20decisions%2C%20compared%20to%2027%25%20for%20recommendations%20from%20friends%20or%20family.\"><span style=\"font-weight: 400;\"> recent study<\/span><\/a><span style=\"font-weight: 400;\"> from HubSpot, 30% of consumers consider recommendations from influencers to affect their purchasing decision. That is why if you want to use this <\/span><span style=\"font-weight: 400;\">e-commerce <\/span><span style=\"font-weight: 400;\">marketing trend for your campaign in 2023, you should start looking for the right influencer that fits your brand\u2019s ideals. Doing so would make your influencer collaboration a lot more effective.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>ALSO READ:<\/b> <a href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/how-to-make-an-effective-influencer-marketing-strategy\/\"><span style=\"font-weight: 400;\">How To Make An Effective Influencer Marketing Strategy?<\/span><\/a><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #444444;\"><strong>19. CONVERSATIONAL COMMERCE FOR CUSTOMER SERVICE<\/strong><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Since the nationwide lockdown in 2020, many Singaporeans are spending more time on message apps such as WhatsApp and Facebook Messenger. With this sudden increase, many brands implement conversational commerce. It is a new digital marketing approach that helps brands connect with their customers on a much personal level.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">For example, by adding a WhatsApp or Facebook Messenger icon to your business page, your customers would have a chance to communicate with you directly and send their inquiries. If done right, you can create an excellent customer service experience.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">That is why while the end of the pandemic has yet to come,<\/span> <a href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/ecommerce-seo\/\"><span style=\"font-weight: 400;\">e-commerce<\/span><\/a> <span style=\"font-weight: 400;\">business owners like you should use this opportunity by incorporating conversational commerce into your customer services, such as the example below.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-30753\" src=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2020\/12\/Example-of-Conversational-Commerce.png\" alt=\"Example of Conversational Commerce\" width=\"375\" height=\"512\" srcset=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2020\/12\/Example-of-Conversational-Commerce.png 375w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2020\/12\/Example-of-Conversational-Commerce-220x300.png 220w\" sizes=\"(max-width: 375px) 100vw, 375px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">An example of conversational commerce on Facebook Messenger chat box.<\/span><\/i><\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">Source: www.wordstream<\/span><\/i><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #444444;\"><strong>20. LIVE CHAT SUPPORT<\/strong><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Even though you have frequently asked questions (FAQs) or product descriptions found on <\/span><a href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/ecommerce-seo\/\"><span style=\"font-weight: 400;\">e-commerce<\/span><\/a><span style=\"font-weight: 400;\"> websites, those are not enough to answer questions that customers have in mind. And if they send an email, it would take several hours before they can receive a response. The same goes if they decide to call your <\/span><span style=\"font-weight: 400;\">e-commerce <\/span><span style=\"font-weight: 400;\">shop, they might have to wait in the queue until their turn comes.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-30724\" src=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2020\/12\/Example-Of-Live-Chat-Support.png\" alt=\"Example Of Live Chat Support\" width=\"797\" height=\"338\" srcset=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2020\/12\/Example-Of-Live-Chat-Support.png 797w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2020\/12\/Example-Of-Live-Chat-Support-300x127.png 300w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2020\/12\/Example-Of-Live-Chat-Support-768x326.png 768w\" sizes=\"(max-width: 797px) 100vw, 797px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">Source: H&amp;M website<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">To prevent these kinds of inconveniences to your customers, you should add live chat support. With this, they can interact, connect, and communicate with real people and resolve their concerns in real-time.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #444444;\"><strong>21. RETAILTAINMENT<\/strong><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">The COVID-19 pandemic has forced people to be in their homes for a long period, but this predicament became a leeway for the growth of e-commerce marketing. Now that restrictions are slowly easing, people are excited to get out of their houses and rekindle in-store shopping.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">But does the return to in-store shopping signal the end of <\/span><span style=\"font-weight: 400;\">e-commerce in Singapore<\/span><span style=\"font-weight: 400;\">? Not necessarily. People today identify the role of e-commerce and in-shopping. Consumers who want convenient, fast, and personalised shopping will use e-commerce platforms. Meanwhile, in-store shopping satisfies the consumer&#8217;s tactile purpose or the ability to touch and inspect products in showrooms, which brings a different kind of shopping experience.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #444444;\"><strong>22. SEARCHABLE CONTENT<\/strong><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">It is not a secret that most parts of the world are facing inflation. Inflation directly impacts consumers by increasing the prices of goods while wages are left behind. Inflation also affects people&#8217;s spending habits and curve the <\/span><span style=\"font-weight: 400;\">online shopping trend<\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">For example, consumers will prioritise basic commodities, such as food and shelter, rather than products falling in the &#8216;wants&#8217; categories. Consumers also become more mindful of the products they will be planning to spend on. They research the products that will bring value to their money and ignore the ones they think are not worth their cash.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>E-commerce businesses in Singapore<span style=\"font-weight: 400;\"> must capitalise on these by ensuring searchable content about their products, showcasing why they are worth every single penny.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #444444;\"><strong>23. MICRO-INFLUENCERS<\/strong><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">The article mentions how consumers are affected by big influencers in their shopping decisions. But in 2023,<\/span><span style=\"font-weight: 400;\"> e-commerce businesses in Singapore <\/span><span style=\"font-weight: 400;\">do not necessarily need to connect with influencers with millions of followers.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Micro-influencers are social media users with less than 100,000 followers or subscribers on social media platforms, such as TikTok. TikTok micro-influencers affect smaller yet tight-knit niche audiences who keep up with their content. Rather than popularity, micro-influencers build their audience on trust and friendship, especially since they are more highly engaged in the community.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Although their audience is smaller, their micro-influencers influence on them is strong, which<\/span> e-commerce businesses in Singapore <span style=\"font-weight: 400;\">can take advantage of. They can do it by sending PR packages for review videos.<\/span><\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<h3 id=\"conclusion\"><span style=\"color: #444444;\"><strong>CONCLUSION<\/strong><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Despite the boom in the e-commerce industry in 2022, there are still improvements with our current e-commerce industry. And as 2022 comes to a close, you should get ready for the new year since 2023 is the time to be bold with your <\/span><a href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/\"><span style=\"font-weight: 400;\">digital marketing<\/span><\/a><span style=\"font-weight: 400;\"> campaign.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Try to capitalise on the upcoming trends that can benefit your <\/span><span style=\"font-weight: 400;\">e-commerce<\/span><span style=\"font-weight: 400;\"> business this 2023. In doing so, you can get closer to your goals, earn more money, and gain tons of new customers along the way.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><i><span style=\"font-weight: 400;\">Get in touch with our <\/span><\/i><a href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/agency\/\"><i><span style=\"font-weight: 400;\">digital marketing agency in Singapore<\/span><\/i><\/a><i><span style=\"font-weight: 400;\"> today! Contact OOm at 6391-0930 for more information.<\/span><\/i><\/p>\n","protected":false},"excerpt":{"rendered":"<p>As 2023 approaches, digital marketers should anticipate these 23 e-commerce and online shopping trends: Omnichannel Marketing, Data And Fraud Protection, Marketplace, Artificial Intelligence (Ai)Supply Chain Solutions, User Experience (Ux), Social Media Shopping, Voice Search, Augmented Reality, More Payment Methods, Sustainability Becomes  More Important, Customer Awareness, Conversion Rate, Qr Codes, Video Marketing,Live Streaming Commerce, On-Site Personalisation, Influencer Collaboration, Conversational Commerce For Customer Service, Live Chat Support, Retailtainment, Searchable Content, Micro-influencers.<\/p>\n","protected":false},"author":7,"featured_media":38623,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"wds_primary_category":0,"footnotes":""},"categories":[936],"tags":[15,665,674,2051,969,2050,2049,798,6,5,594,1053,801],"class_list":["post-23730","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ecommerce","tag-digital-marketing-2","tag-digital-marketing-singapore","tag-ecommerce","tag-ecommerce-advertising","tag-ecommerce-marketing","tag-ecommerce-online","tag-ecommerce-trends","tag-online-shopping","tag-search-engine-optimization","tag-seo-2-2","tag-seo-services","tag-seo-singapore-ecommerce-singapore","tag-singapore"],"acf":[],"_links":{"self":[{"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-json\/wp\/v2\/posts\/23730","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-json\/wp\/v2\/comments?post=23730"}],"version-history":[{"count":1,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-json\/wp\/v2\/posts\/23730\/revisions"}],"predecessor-version":[{"id":62107,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-json\/wp\/v2\/posts\/23730\/revisions\/62107"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-json\/wp\/v2\/media\/38623"}],"wp:attachment":[{"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-json\/wp\/v2\/media?parent=23730"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-json\/wp\/v2\/categories?post=23730"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-json\/wp\/v2\/tags?post=23730"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}