{"id":28829,"date":"2021-08-20T18:13:48","date_gmt":"2021-08-20T10:13:48","guid":{"rendered":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/?p=28829"},"modified":"2022-06-04T14:55:33","modified_gmt":"2022-06-04T06:55:33","slug":"the-ultimate-guide-to-conversion-rate-optimisation-cro-in-2021","status":"publish","type":"post","link":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/the-ultimate-guide-to-conversion-rate-optimisation-cro-in-2021\/","title":{"rendered":"The Ultimate Guide To Conversion Rate Optimisation (CRO) In 2021"},"content":{"rendered":"<h2 id=\"Introduction\"><strong>Introduction<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">How many people have visited your website recently? Even if you attract numerous website visitors regularly, you also have to consider whether or not your leads are converting into sales.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">When it comes to <\/span><a href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/seo\/\"><span style=\"font-weight: 400;\">search engine optimisation <\/span><span style=\"font-weight: 400;\">(SEO) in Singapore<\/span><\/a><span style=\"font-weight: 400;\">, a common issue you might encounter is having a large number of website visitors without a desired action, such as purchasing your products or contacting your business. After all, one of the primary goals of optimising your website for <\/span><span style=\"font-weight: 400;\">SEO<\/span><span style=\"font-weight: 400;\"> is to convert visitors into customers.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">If your website visitors are not making a purchase, signing up for an account, or clicking on your ads, perhaps the best solution is to conduct <\/span><span style=\"font-weight: 400;\">conversion rate optimisation<\/span><span style=\"font-weight: 400;\"> (CRO). With CRO, you can completely reorganise your digital marketing strategy to persuade potential customers.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><i><span style=\"font-weight: 400;\">What exactly is <\/span><\/i><i><span style=\"font-weight: 400;\">conversion rate optimisation<\/span><\/i><i><span style=\"font-weight: 400;\">, and what role does it play in <\/span><\/i><i><span style=\"font-weight: 400;\">digital marketing<\/span><\/i><i><span style=\"font-weight: 400;\">? Let\u2019s find out in this complete <\/span><\/i><i><span style=\"font-weight: 400;\">CRO guide<\/span><\/i><i><span style=\"font-weight: 400;\">.<\/span><\/i><\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"The-Definition-Of-Conversion-Rate-Optimisation-CRO\"><strong>The Definition Of Conversion Rate Optimisation (CRO)<\/strong><\/h3>\n<p>&nbsp;<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-28836\" src=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/What-is-Conversion-Rate-Optimisation-CRO.jpg\" alt=\"What is Conversion Rate Optimisation(CRO)\" width=\"768\" height=\"512\" srcset=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/What-is-Conversion-Rate-Optimisation-CRO.jpg 768w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/What-is-Conversion-Rate-Optimisation-CRO-300x200.jpg 300w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/What-is-Conversion-Rate-Optimisation-CRO-472x315.jpg 472w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Conversion rate optimisation<\/span><span style=\"font-weight: 400;\">, also known as CRO, is the process of optimising specific website elements, such as call-to-action (CTA) buttons, content, web design, and performance, to convert visitors into customers. The goal of CRO is to increase your conversion rate by having website visitors take any desired action, such as buying a product or subscribing to your emails.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">CRO works by factoring website variables such as user experience (UX) and user intent into your strategy. Optimising each of these vital elements is crucial to the success of your entire digital marketing process. Focus on optimising your conversion rate regularly so you can boost sales, increase <\/span><span style=\"font-weight: 400;\">SEO<\/span><span style=\"font-weight: 400;\"> rankings, establish your credibility, and engage with more potential customers.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">You may also find it difficult to distinguish CRO from <\/span><span style=\"font-weight: 400;\">SEO<\/span><span style=\"font-weight: 400;\"> since their goals and strategies are oftentimes similar. However, in reality, <\/span><span style=\"font-weight: 400;\">conversion rate optimisation<\/span><span style=\"font-weight: 400;\"> is different from search engine optimisation.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">For instance, CRO focuses on enhancing your website to boost conversions, while <\/span><span style=\"font-weight: 400;\">SEO <\/span><span style=\"font-weight: 400;\">is about search engines and algorithms. These two <\/span><span style=\"font-weight: 400;\">digital marketing<\/span><span style=\"font-weight: 400;\"> strategies go hand in hand and can help you improve your online presence to attract more customers.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Furthermore, there are two types of conversions: macro and micro.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Macro conversions<\/span><span style=\"font-weight: 400;\"> are the primary objectives of CRO. These goals may include:<\/span><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Revenue-based actions (sales, purchases, etc.)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Subscribing to a service<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Requesting a quote<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">On the other hand, micro conversions are secondary objectives that could help potential customers reach their final goal. Examples of micro conversions include:\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Adding products to a shopping cart<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Exploring product pages<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Creating an account<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Navigating through the website<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">With <\/span><span style=\"font-weight: 400;\">micro-conversion optimisation<\/span><span style=\"font-weight: 400;\">, you can increase your number of blog readers, email subscribers, and white paper downloads. In doing so, potential customers are more likely to accomplish their tasks on your website.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">In summary, <\/span><span style=\"font-weight: 400;\">macro conversions<\/span><span style=\"font-weight: 400;\"> usually result in sales and service queries, while micro conversions refer to certain actions that could eventually lead to a macro conversion action.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Also, macro conversions may be your primary objective, but that does not mean micro conversions are not as important. You must analyse your micro conversions to enhance your site\u2019s usability and overall UX, thus improving the customer journey and enabling their desired action.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"Why-Is-CRO-Important\"><strong>Why Is CRO Important?<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">CRO is essential for <\/span><a href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/seo\/\"><span style=\"font-weight: 400;\">SEO<\/span> <\/a><span style=\"font-weight: 400;\">and digital marketing because it allows you to increase your revenue per customer. By increasing your conversions monthly, you can significantly boost sales and acquire more customers over time.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Also, CRO affects return on investment (ROI). Your investments in <\/span><span style=\"font-weight: 400;\">SEO<\/span><span style=\"font-weight: 400;\"> and pay-per-click (PPC) advertising can significantly benefit from your CRO strategy since a decrease in cost per conversion will lead to a higher ROI.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">But most importantly, CRO is vital for your business because traffic does not always lead to conversions. Even if you acquire enough organic traffic to your website, your SEO efforts will almost become meaningless if you cannot convert your leads to sales. If that is the case for your business, then <\/span><span style=\"font-weight: 400;\">conversion rate optimisation<\/span><span style=\"font-weight: 400;\"> should be something that you can explore.<\/span><\/p>\n<hr \/>\n<h2 id=\"Part-I-The-Role-Of-CRO-In-Digital-Marketing\"><strong>Part I: The Role Of CRO In Digital Marketing<\/strong><\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-28837\" src=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/The-Role-of-CRO-in-Digital-Marketing.jpg\" alt=\"The Role of CRO in Digital Marketing\" width=\"768\" height=\"512\" srcset=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/The-Role-of-CRO-in-Digital-Marketing.jpg 768w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/The-Role-of-CRO-in-Digital-Marketing-300x200.jpg 300w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/The-Role-of-CRO-in-Digital-Marketing-472x315.jpg 472w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">The purpose of setting up a <\/span><span style=\"font-weight: 400;\">digital marketing<\/span><span style=\"font-weight: 400;\"> campaign is to generate leads, raise brand awareness, and grow an audience. You can achieve all of these goals by utilising a wide range of <\/span><a href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/\"><span style=\"font-weight: 400;\">digital marketing<\/span><span style=\"font-weight: 400;\"> services in <\/span><span style=\"font-weight: 400;\">Singapore<\/span><\/a><span style=\"font-weight: 400;\">, such as content marketing, search engine marketing (SEM), SEO, and, most importantly\u2014CRO.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Conversion rate optimisation<\/span><span style=\"font-weight: 400;\"> positively influences your <\/span><span style=\"font-weight: 400;\">digital marketing<\/span><span style=\"font-weight: 400;\"> efforts by maximising your ROI and providing your customers with more value. The best part is that CRO can enhance your <\/span><span style=\"font-weight: 400;\">SEO<\/span><span style=\"font-weight: 400;\"> strategy. SEO could help you attract website visitors, while CRO is for converting those visitors into customers.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"The-Relationship-Between-CRO-And-SEO\"><strong>The Relationship Between CRO And SEO<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Some people mistake <\/span><span style=\"font-weight: 400;\">SEO and CRO services<\/span><span style=\"font-weight: 400;\"> as the same thing. But in reality, they are different.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">For instance, an element of <\/span><span style=\"font-weight: 400;\">SEO services<\/span><span style=\"font-weight: 400;\"> is to optimise your site\u2019s UX, which is also a part of the <\/span><span style=\"font-weight: 400;\">conversion rate optimisation<\/span><span style=\"font-weight: 400;\"> process.\u00a0 Not to mention, <\/span><span style=\"font-weight: 400;\">SEO<\/span><span style=\"font-weight: 400;\"> is all about driving traffic to your website, while CRO aims to increase your website\u2019s conversions. These actions may be different, but they also complement each other, which is why SEO and CRO are the perfect pair.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Nonetheless, both <\/span><span style=\"font-weight: 400;\">SEO<\/span><span style=\"font-weight: 400;\"> and CRO share a similar end goal: to drive sales. Here is a Venn diagram to help you understand how search engine optimisation and <\/span><span style=\"font-weight: 400;\">conversion rate optimisation<\/span><span style=\"font-weight: 400;\"> work together perfectly.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-28838\" src=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/How-Do-SEO-and-CRO-Work-Together.jpg\" alt=\"How Do SEO and CRO Work Together\" width=\"768\" height=\"512\" srcset=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/How-Do-SEO-and-CRO-Work-Together.jpg 768w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/How-Do-SEO-and-CRO-Work-Together-300x200.jpg 300w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/How-Do-SEO-and-CRO-Work-Together-472x315.jpg 472w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">In the end, combining <\/span><span style=\"font-weight: 400;\">SEO<\/span><span style=\"font-weight: 400;\"> and CRO is the best way to increase both your rankings and conversions. These factors will eventually leave a notable impact on your overall online presence, so it is essential to ensure both your SEO and CRO strategies work harmoniously.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"The-Benefits-Of-CRO-For-SEO\"><strong>The Benefits Of CRO For SEO<\/strong><\/h3>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-28839\" src=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/The-Benefits-of-CRO-for-SEO.jpg\" alt=\"The Benefits of CRO for SEO\" width=\"768\" height=\"512\" srcset=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/The-Benefits-of-CRO-for-SEO.jpg 768w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/The-Benefits-of-CRO-for-SEO-300x200.jpg 300w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/The-Benefits-of-CRO-for-SEO-472x315.jpg 472w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h4><strong>1. Gain A Higher Return On Investment (ROI)<\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">Utilising <\/span><span style=\"font-weight: 400;\">SEO<\/span><span style=\"font-weight: 400;\"> alone is not sufficient to increase your conversion rate. The main goal of <\/span><span style=\"font-weight: 400;\">SEO services<\/span><span style=\"font-weight: 400;\"> is driving traffic to your website, so you have to utilise other marketing strategies like CRO to convert your website visitors. CRO focuses on the elements that directly contribute to the ROI, such as lead generation and enquiries.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h4><strong>2. Improve The User Experience (UX)<\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">UX has been an increasingly important factor for <\/span><span style=\"font-weight: 400;\">SEO services<\/span><span style=\"font-weight: 400;\"> these days. By optimising your site\u2019s UX, you can increase dwell time on your website, thus reducing your bounce rate and encouraging visitors to explore other web pages. The overall positive experience should leave your website visitors happy and looking for more quality content.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">CRO plays a vital role in UX because of their shared goals. CRO aims to convert visitors, while UX focuses on enhancing your website to make sure it leads customers to a conversion action easily. When combined, CRO and UX can drive conversions and increase your ROI.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h4><strong>3. Gain Trust<\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">Trust is a vital factor of <\/span><span style=\"font-weight: 400;\">SEO<\/span><span style=\"font-weight: 400;\"> since it affects your site\u2019s credibility and authority. Potential customers are more likely to trust your website if they know your brand is reliable. In that case, utilise <\/span><span style=\"font-weight: 400;\">conversion rate optimisation<\/span><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">With CRO, you can focus on showcasing the reliability of your company on your website. The best way to do so is by adding social proof to your website. This effective <\/span><span style=\"font-weight: 400;\">digital marketing<\/span><span style=\"font-weight: 400;\"> tactic utilises forms of social proof such as reviews, testimonials, and case studies to build your reputation. In doing so, it will be much easier to gain your customer\u2019s trust once they see that your business is recommended by other customers.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h4><strong>4. Complement Your Pay-Per-Click (PPC) Performance<\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">SEO<\/span><span style=\"font-weight: 400;\"> and PPC advertising also share a similar goal: to drive traffic to your website. The only issue with PPC advertising is that it can be expensive, especially if your clicks are not converting to sales.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">The solution is <\/span><span style=\"font-weight: 400;\">CRO<\/span><span style=\"font-weight: 400;\">, which complements your PPC performance by increasing the opportunities of clicks turning into sales. You can create a landing page for your paid ads to increase your conversions. Those who click on your paid ads will land on your landing page first. Use this opportunity to convert clicks into sales by optimising your landing page.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">A well-designed landing page can be the most effective tool for <\/span><span style=\"font-weight: 400;\">CRO<\/span><span style=\"font-weight: 400;\">. Try creating a high-converting landing page for your PPC campaign, and optimise its conversion rate to improve your PPC performance.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Also, you can ensure that your website visitors will get the best version of your landing pages by running A\/B tests, which is something we shall discuss later in the article.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><strong>5. Increase Your Customer Lifetime Value (CLV)<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Your customer lifetime value (CLV) is how much value your customer is contributing to your business. Existing customers spend around <\/span><a href=\"https:\/\/clevertap.com\/blog\/customer-lifetime-value\/\"><span style=\"font-weight: 400;\">67% more<\/span><\/a><span style=\"font-weight: 400;\"> compared to new customers. Because of this, you must focus on retaining existing customers as much as possible to profit your business more efficiently.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">An effective way to increase your CLV is through combining <\/span><span style=\"font-weight: 400;\">SEO<\/span><span style=\"font-weight: 400;\"> and CRO. Aside from ensuring your website is SEO-friendly, you can improve your site\u2019s UX by providing your visitors with excellent customer service.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">You can install a chatbot to communicate with your customers, set up a blog to share valuable information, and design a high-quality landing page to help your website visitors take the necessary steps to achieve their desired action.<\/span><\/p>\n<hr \/>\n<h2 id=\"Part-II-How-To-Optimise-Your-Conversion-Rate\"><strong>Part II: How To Optimise Your Conversion Rate?<\/strong><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-28840\" src=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/How-to-Optimise-Conversion-Rate.jpg\" alt=\"How to Optimise Conversion Rate\" width=\"768\" height=\"512\" srcset=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/How-to-Optimise-Conversion-Rate.jpg 768w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/How-to-Optimise-Conversion-Rate-300x200.jpg 300w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/How-to-Optimise-Conversion-Rate-472x315.jpg 472w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Before you start optimising your conversion rate, the first thing you would want to do is collect data. Research is a crucial first step in not only <\/span><span style=\"font-weight: 400;\">CRO but digital marketing<\/span><span style=\"font-weight: 400;\"> and <\/span><span style=\"font-weight: 400;\">SEO<\/span><span style=\"font-weight: 400;\"> as well.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Start with knowing where your conversions are the weakest. You can use Google Analytics to find out the performance of your conversions.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>LEARN MORE: <\/b><a href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/how-to-set-up-conversion-tracking-goals-in-google-analytics\/\"><span style=\"font-weight: 400;\">How To Set Up Conversion Tracking Goals In Google Analytics?<\/span><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-28841\" src=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/Ecommerce-Sales-Funnel.jpg\" alt=\"Ecommerce Sales Funnel\" width=\"768\" height=\"512\" srcset=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/Ecommerce-Sales-Funnel.jpg 768w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/Ecommerce-Sales-Funnel-300x200.jpg 300w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/Ecommerce-Sales-Funnel-472x315.jpg 472w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">For example, check out this illustration of a typical ecommerce sales funnel. Each part of the sales funnel represents a stage of the customer journey on your website. If your online store has lost too many customers lately, try using Google Analytics to discover the root cause.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">With Google Analytics, you can identify the part of your ecommerce sales funnel where most of your customers tend to leave your website. From there, you can start testing your CRO strategy to increase your conversions.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><i><span style=\"font-weight: 400;\">But that is just the tip of the iceberg.<\/span><\/i><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">After doing some research, there are many <\/span><span style=\"font-weight: 400;\">conversion rate optimisation<\/span><span style=\"font-weight: 400;\"> strategies that you could try to see if your conversions increase in the long run.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Here are some of the most effective CRO practices you can utilise for <\/span><a href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/\"><span style=\"font-weight: 400;\">digital marketing<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"Design-High-Converting-Landing-Pages\"><strong>Design High-Converting Landing Pages<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Your landing page is one of the best marketing assets when it comes to <\/span><span style=\"font-weight: 400;\">conversion rate optimisation<\/span><span style=\"font-weight: 400;\">. Landing pages are designed with conversion objectives in mind, with direct call-to-actions and minimal distractions.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>LEARN MORE:<\/b> <a href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/5-tips-for-creating-a-better-landing-page\/\"><span style=\"font-weight: 400;\">5 Tips For Creating A Better Landing Page<\/span><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">To create a high-converting landing page, here are some tips you might want to consider.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h4><strong>1. Create Compelling Call To Actions (CTA)<\/strong><\/h4>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-28842\" src=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/Call-To-Action-CTA-Example-GiftRocket.jpg\" alt=\"Call To Action CTA Example GiftRocket\" width=\"623\" height=\"512\" srcset=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/Call-To-Action-CTA-Example-GiftRocket.jpg 623w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/Call-To-Action-CTA-Example-GiftRocket-300x247.jpg 300w\" sizes=\"(max-width: 623px) 100vw, 623px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">Shown above: an example of a landing page with a unique CTA from GiftRocket. (Source: <\/span><\/i><a href=\"https:\/\/www.wordstream.com\/blog\/ws\/2014\/10\/20\/call-to-action-examples\" target=\"_blank\" rel=\"noopener noreferrer\"><i><span style=\"font-weight: 400;\">WordStream<\/span><\/i><\/a><i><span style=\"font-weight: 400;\">)<\/span><\/i><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">A compelling call to action (CTA) is what you need to make sure your landing page converts website visitors into customers. One simple trick to enhance your CTA is using benefit-oriented CTAs instead of typical marketing phrases like \u201cBuy Now!\u201d or \u201cSign Up Today\u201d.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-28843\" src=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/Example-of-Benefit-Oriented-CTAs.jpg\" alt=\"Example of Benefit-Oriented-CTAs\" width=\"768\" height=\"512\" srcset=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/Example-of-Benefit-Oriented-CTAs.jpg 768w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/Example-of-Benefit-Oriented-CTAs-300x200.jpg 300w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/Example-of-Benefit-Oriented-CTAs-472x315.jpg 472w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h4><strong>2. Insert Social Proof<\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">As mentioned earlier, utilising social proof is a method of gaining trust. When it comes to landing pages, the same logic applies. You can insert social proof into your landing page to make your brand seem more approachable and trustworthy.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-28844\" src=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/UCSC-Silicon-Valley-Social-Proof.png\" alt=\"UCSC Silicon Valley Social Proof\" width=\"768\" height=\"512\" srcset=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/UCSC-Silicon-Valley-Social-Proof.png 768w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/UCSC-Silicon-Valley-Social-Proof-300x200.png 300w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/UCSC-Silicon-Valley-Social-Proof-472x315.png 472w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">Shown above: an example of social proof. Notice how it displays logos of reputable companies where their graduates work, along with a testimonial from a graduate. (Source: <\/span><\/i><a href=\"https:\/\/instapage.com\/blog\/social-proof-examples\" target=\"_blank\" rel=\"noopener noreferrer\"><i><span style=\"font-weight: 400;\">Instapage<\/span><\/i><\/a><i><span style=\"font-weight: 400;\">)<\/span><\/i><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Examples of social proof that you can use for your landing page include:<\/span><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Testimonials<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reviews<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Brand logos of your clientele<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Links to your social media page<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Social share buttons<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Trust seals<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h4><strong>3. Write Clear And Specific Headlines<\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">Sometimes, a catchy headline does not have to be fancy or wordy. All you need to do is write a clear and specific headline that is direct and straight to the point so your landing page can capture attention and lead to a conversion action.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-28845 \" src=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/Clean-Care-Landing-Page.jpg\" alt=\"Clean Care Landing Page\" width=\"864\" height=\"386\" srcset=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/Clean-Care-Landing-Page.jpg 1641w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/Clean-Care-Landing-Page-300x134.jpg 300w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/Clean-Care-Landing-Page-1024x457.jpg 1024w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/Clean-Care-Landing-Page-768x343.jpg 768w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/Clean-Care-Landing-Page-1536x686.jpg 1536w\" sizes=\"(max-width: 864px) 100vw, 864px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">For example, check out this landing page from Clean Care, a leading cleaning company in Singapore. The headline is simple: it tells you all about the company\u2019s services in just a few words. Plus, the CTA is benefit-oriented as well.<\/span><\/i><\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"Run-AB-Tests\"><strong>Run A\/B Tests<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">A\/B testing, also known as split testing, is an aspect of <\/span><span style=\"font-weight: 400;\">conversion rate optimisation services<\/span><span style=\"font-weight: 400;\"> that allows you to experiment with website variables to identify the segment that drives your metrics.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/bloggingwizard.com\/conversion-rate-optimization-statistics\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">58% of companies<\/span><\/a><span style=\"font-weight: 400;\"> already use A\/B testing for CRO. You should probably do the same to increase your conversion rate more efficiently with better tactics.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><i><span style=\"font-weight: 400;\">Why exactly is A\/B testing essential for CRO?<\/span><\/i><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">A\/B testing lets you make a single variable change to your site\u2019s UX to identify the variable that leads to higher conversions. This method helps you create better CRO strategies and identify certain website elements that leave the most significant impact on user behaviour.<\/span><\/p>\n<p>&nbsp;<\/p>\n<div class=\"skyscraper-videoyt\"><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/9zAQw6UhQLs\" width=\"300\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/div>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">You can run A\/B tests on almost any variable such as your web pages, emails, and landing pages to know which version generates the best results.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">For example, you could do split testing on your landing page to experiment with different elements without affecting quality. To see if your landing page can improve even further, try including additional white space, high-quality images, or videos.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>LEARN MORE:<\/b> <a href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/seo-split-testing-what-you-need-to-know\/\"><span style=\"font-weight: 400;\">SEO Split Testing: What You Need to Know<\/span><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Because of its ability to help you generate more qualified leads, A\/B testing is a remarkable component of <\/span><span style=\"font-weight: 400;\">conversion rate optimisation<\/span><span style=\"font-weight: 400;\">. Also, there are tons of advanced <\/span><a href=\"https:\/\/blog.hubspot.com\/marketing\/a-b-testing-tools\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">A\/B testing software<\/span><\/a><span style=\"font-weight: 400;\"> that you can use for CRO. Choose one that meets your needs the most so you can improve your conversions in the best way possible.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"Set-Up-A-Digital-Marketing-Sales-Funnel\"><strong>Set Up A Digital Marketing Sales Funnel<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">It would be challenging to optimise your conversion rate without understanding how the customer journey works. In that case, try to set up a <\/span><a href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/5-digital-marketing-strategies-for-the-different-stages-of-the-sales-funnel\/\"><span style=\"font-weight: 400;\">digital marketing<\/span><span style=\"font-weight: 400;\"> sales funnel<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">With a properly designed sales funnel, you can pinpoint your customer\u2019s wants and needs, depending on the current stage of their journey.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-28846\" src=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/Basic-Digital-Marketing-Sales-Funnel.jpg\" alt=\"Basic Digital Marketing Sales Funnel\" width=\"768\" height=\"512\" srcset=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/Basic-Digital-Marketing-Sales-Funnel.jpg 768w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/Basic-Digital-Marketing-Sales-Funnel-300x200.jpg 300w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/Basic-Digital-Marketing-Sales-Funnel-472x315.jpg 472w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">The success of your <\/span><span style=\"font-weight: 400;\">conversion rate optimisation<\/span><span style=\"font-weight: 400;\"> strategy will depend on your ability to place conversions strategically on various stages of the sales funnel.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">For example, if many of your visitors leave your website during the Awareness stage, perhaps your homepage might need improvement. Do initial research to discover where your conversions are failing by using your sales funnel as a guide.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"Optimise-Your-Website\"><strong>Optimise Your Website<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Since one of the goals of <\/span><span style=\"font-weight: 400;\">conversion rate optimisation services<\/span><span style=\"font-weight: 400;\"> is providing customers with an excellent digital experience, you should enhance your site\u2019s design and performance above all else. Doing so should improve the overall UX of your website and help customers reach their desired goals.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Having an SEO-friendly and well-designed website is the first step to increasing your rankings and conversions. Here are some tips for optimising your website.<\/span><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Enhance your site\u2019s mobile responsiveness<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/web-development-maintenance-how-to-improve-your-sites-speed\/\"><span style=\"font-weight: 400;\">Improve your page speed<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Display creative infographics and videos when necessary<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Utilise readable texts<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Leave a CTA on every web page<\/span><\/li>\n<\/ul>\n<hr \/>\n<h2 id=\"Part-III-How-Does-CRO-Work-For-Ecommerce\"><strong>Part III: How Does CRO Work For Ecommerce?<\/strong><\/h2>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-28847\" src=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/How-Does-CRO-Work-for-Ecommerce.jpg\" alt=\"How Does CRO Work For Ecommerce\" width=\"768\" height=\"512\" srcset=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/How-Does-CRO-Work-for-Ecommerce.jpg 768w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/How-Does-CRO-Work-for-Ecommerce-300x200.jpg 300w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/How-Does-CRO-Work-for-Ecommerce-472x315.jpg 472w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Studies show that the <\/span><a href=\"https:\/\/www.freshrelevance.com\/resources\/real-time-marketing-report-for-q3-2020\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">shopping cart abandonment rate<\/span><\/a><span style=\"font-weight: 400;\"> ranges from 57.60% to 84.27%. That means there is a high chance customers will abandon their shopping cart before finalising their purchase.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">The truth is, most people do not buy a product upon seeing it for the first time. It is a common issue that most online retailers face in this day and age. What can you do to avoid this?<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><i><span style=\"font-weight: 400;\">The answer is simple:<\/span><\/i><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Utilise <\/span><span style=\"font-weight: 400;\">conversion rate optimisation<\/span><span style=\"font-weight: 400;\"> to ensure most of your customers will eventually purchase your products. In the world of ecommerce, CRO is one of the most effective ways to improve the customer\u2019s experience, gain their trust, and increase conversions.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">The average conversion rate for e-commerce websites is <\/span><a href=\"https:\/\/www.invespcro.com\/blog\/the-average-website-conversion-rate-by-industry\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">2.86%<\/span><\/a><span style=\"font-weight: 400;\">. Having a conversion rate around this number is a good sign.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">However, there is always room for improvement. If you want to increase your conversion rate, here are some of the best strategies you could use for ecommerce.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"4-Best-CRO-Strategies-For-Ecommerce\"><strong>4 Best CRO Strategies For Ecommerce<\/strong><\/h3>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-28848\" src=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/4-Best-CRO-Strategies-for-Ecommerce.jpg\" alt=\"4 Best CRO Strategies for Ecommerce\" width=\"768\" height=\"512\" srcset=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/4-Best-CRO-Strategies-for-Ecommerce.jpg 768w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/4-Best-CRO-Strategies-for-Ecommerce-300x200.jpg 300w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/4-Best-CRO-Strategies-for-Ecommerce-472x315.jpg 472w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h4><strong>1. Optimise Your Ecommerce Website For Mobile<\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">Ecommerce websites on mobile have a higher shopping cart abandonment rate of <\/span><a href=\"https:\/\/sleeknote.com\/blog\/cart-abandonment-statistics#2\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">85.65%<\/span><\/a><span style=\"font-weight: 400;\">. Most mobile users abandon an ecommerce website for a few reasons, such as:<\/span><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Small screen size<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Slow loading times<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Unorganised layout<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Outdated design<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">All of these technical issues are the result of not optimising your ecommerce website for mobile. Prevent this problem from occurring by ensuring your website is mobile-friendly. There are a couple of ways you can make this happen.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">For example, you can utilise responsive design for your ecommerce website. Responsive design will enhance your website to render and perform smoothly on any device, be it a laptop, tablet or smartphone. Your customers can explore your ecommerce website conveniently, no matter what type of device they are using.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>LEARN MORE:<\/b> <a href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/responsive-vs-adaptive-web-design-what-is-the-difference\/\"><span style=\"font-weight: 400;\">Responsive Vs Adaptive Web Design: What Is The Difference?<\/span><\/a><\/p>\n<p>&nbsp;<\/p>\n<h4><strong>2. Enhance The Checkout Process<\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">Another common cause of shopping cart abandonment is poorly optimised checkout forms. If your site\u2019s checkout form is confusing and messy, there\u2019s a high chance your customers will abandon their purchase completely.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-28849\" src=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/Ecommerce-Checkout-Form.jpg\" alt=\"Ecommerce Checkout Form\" width=\"768\" height=\"512\" srcset=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/Ecommerce-Checkout-Form.jpg 768w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/Ecommerce-Checkout-Form-300x200.jpg 300w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/Ecommerce-Checkout-Form-472x315.jpg 472w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">A well-designed checkout form is brief, simple, and straightforward. Try not to use any unnecessary distractions, including pop-up ads, so customers can concentrate on finalising their purchase. Also, minimise checkout steps to shorten the entire process.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">While designing your checkout form, think about the checkout process and how you can improve it. First things first, make sure your checkout form is mobile-friendly. Many online shoppers use mobile phones when checking out, so keep that in mind.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Also, present various payment methods to provide customers with more options. Remember to add noticeable contact details near your checkout form so customers can get in touch with you if they need support.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h4><strong>3. Show Reviews On Your Product Pages<\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">Testimonials and reviews are valuable assets for <\/span><span style=\"font-weight: 400;\">conversion rate optimisation<\/span><span style=\"font-weight: 400;\">. They add social proof to your credibility, allowing you to build your reputation and trustworthiness.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Whenever customers plan to purchase your product, they will usually do a background check first. That includes learning more about the qualities and attributes related to your product. To help them out, try displaying some testimonials and reviews on your product pages.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-28850\" src=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/Positive-Customer-Review.png\" alt=\"Positive Customer Review\" width=\"768\" height=\"512\" srcset=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/Positive-Customer-Review.png 768w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/Positive-Customer-Review-300x200.png 300w, https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/Positive-Customer-Review-472x315.png 472w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">Shown above: an example of a positive customer review on Shopee.<\/span><\/i><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">A positive review of your product can quickly make it look more appealing and reliable. You can give customers the option to send a review of your product, similar to the customer feedback system provided by online marketplaces, such as Lazada and Shopee.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h4><strong>4. Use Chatbots Or Live Chat Software<\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">New customers usually ask questions whenever they look for something worth buying. You can create a FAQ page that provides them with answers to their frequently asked questions.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><i><span style=\"font-weight: 400;\">What if some of your customers\u2019 questions are unavailable on your FAQ page?<\/span><\/i><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">For that circumstance, the ideal solution is to use chatbots or live chat software that helps you communicate with customers 24\/7.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-28851\" src=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-content\/uploads\/2021\/08\/Live-Chatbox.gif\" alt=\"Live Chatbox\" width=\"291\" height=\"476\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Chatbots use artificial intelligence (AI) to search for the most accurate answer to the receiver\u2019s questions. Customers can easily access your site\u2019s chatbot whenever they need something. This tool is perfect for when customer service representatives are unavailable after work hours, customers can still obtain answers to their questions.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">On the other hand, you could also use live chat software. It is a tool that offers real-time services that let you and your customers chat with each other online. Live chat software is an excellent tool for <\/span><span style=\"font-weight: 400;\">conversion rate optimisation<\/span><span style=\"font-weight: 400;\">, as long as you have live chat agents ready to provide customers with answers.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Whether you choose chatbots or live chat software is up to you. Chatbots are great since they can run 24\/7, while live chat software adds a human touch to you and your customer\u2019s interaction. Consider using both chatbots and live chat software to get the best of both worlds.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"Consider-Hiring-A-CRO-Agency\"><strong>Consider Hiring A CRO Agency<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">CRO is often challenging and time-consuming, especially if you need to monitor other aspects of your business. If you want to save a lot of time and effort, consider hiring a <\/span><span style=\"font-weight: 400;\">conversion rate optimisation agency<\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Conversion rate optimisation<\/span><span style=\"font-weight: 400;\"> agencies are more than capable of increasing conversions. They can make sure your website is free from technical errors so you can convert more qualified leads to sales. Try to look for a <\/span><span style=\"font-weight: 400;\">conversion rate optimisation agency<\/span><span style=\"font-weight: 400;\"> that can meet your needs, depending on your goals, objectives, and direction.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/contact\/\"><i><span style=\"font-weight: 400;\">Contact OOm<\/span><\/i><\/a><i><span style=\"font-weight: 400;\"> today to learn more about the benefits of CRO for your business!<\/span><\/i><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction How many people have visited your website recently? Even if you attract numerous website visitors regularly, you also have to consider whether or not your leads are converting into sales. &nbsp; When it comes to search engine optimisation (SEO) in Singapore, a common issue you might encounter is having a large number of website [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":28832,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"wds_primary_category":0,"footnotes":""},"categories":[20],"tags":[1238,1041,5,594],"class_list":["post-28829","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cat-seo","tag-conversion-rate-optimisation","tag-cro","tag-seo-2-2","tag-seo-services"],"acf":[],"_links":{"self":[{"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-json\/wp\/v2\/posts\/28829","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-json\/wp\/v2\/comments?post=28829"}],"version-history":[{"count":0,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-json\/wp\/v2\/posts\/28829\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-json\/wp\/v2\/media\/28832"}],"wp:attachment":[{"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-json\/wp\/v2\/media?parent=28829"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-json\/wp\/v2\/categories?post=28829"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.oom.com.sg\/wp-json\/wp\/v2\/tags?post=28829"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}