Where can I find the full list of FAQs?

Please refer to the full list of FAQs here.

How do I qualify for DriveShield car insurance?

To qualify for DriveShield car insurance, you must meet the following criteria: Be 21 to 70 years old. Reside in Singapore for at least 183 days in a year. Hold a valid NRIC(s) or FIN(s). Be the registered car owner of the car to be insured. Be medically fit to drive and satisfy all driving regulations. Possess a valid driving licence with at least 1 year of driving experience. Have not been previously refused insurance coverage by any insurer for any reason. Have made no more than 2 claims in the past 3 years. Ensure any modifications on your registered car are compliant with and approved by the Land Transport Authority of Singapore ("LTA"). The car to be insured must not be more than 15 years old.

Can I get instant car insurance cover?

Yes. You can purchase your car insurance from <a href="https://glutenfreepleasure.com/__proxy_domain/www.posb.com.sg/personal/common-disclaimer.page?url=https%3A%2F%2Fquotebuy.singlife.com%2FQuoteBuy%2Fgimotor%2Findex.html%3Fpid%3Dsg-pweb-dbs-insurance-driveshield-txtlink-purchase-car-insurance-here%23%2Fdbs%2Fget-quote%3Futm_medium%3Daffiliate%26utm_campaign%3Dsl-dbs-driveshield%26utm_source%3Ddbs%26utm_content%3Ddriveshieldpdtpg&3rdparty=%27driveshield%27" target="_blank" rel="noopener">here and make payment online. You will receive your policy documents and certificate of insurance via email instantly.

Who underwrites your insurance?

DriveShield Car insurance is underwritten by Singapore Life Ltd.

What if I cannot find my car's make and model in your database?

Kindly email your car registration number, make and model to dbsdriveshield@singlife.com and Singlife will contact you within 3 business days.

How do I receive my policy documents?

Your policy documents will be sent instantly to the email address provided when purchasing your policy.

How do I renew my vehicle road tax?

You can visit the LTA website to renew your vehicle road tax online. If you have just purchased a motor policy with us, please note that it will take up to 3 working days for Singlife to update the LTA records and any late payment penalty will not be borne by Singlife. Alternatively, you can engage any LTA approved agents to renew your road tax. Please remember to bring along your Certificate of Insurance and requisite payment.

Is there an Instalment Payment Plan (IPP) if I pay using a credit card?

Yes. We have an interest-free IPP arrangement for customers using credit cards issued by DBS.

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Enjoy 23% premium discount on new DriveShield car insurance policy, EV cars get extra 10% off.

Choose from comprehensive coverage with DriveShield Basic or enjoy additional benefits with the Enhanced Plan

Not at fault in an accident? You don’t have to pay a single cent if in an accident with an identifiable Singapore car(s)

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Car insurance now comes with expanded benefits for EV carsPromo code “DRIVE23”

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Overview

Benefits

Eligibility

FAQs

How to Claim

Policy Extensions for Electric Car

Policy Extensions for Electric Car	Basic	Enhanced
Go green privileges Exclusively for electric cars. Enjoy further discounts for charting a better way to sustainability.	Basic Covered	Enhanced Covered
Electric car battery We cover losses if your electric car’s battery is lost, stolen or damaged.	Basic Covered	Enhanced Covered
Charging cable liability We cover you against third-party liability arising from any accident involving the charging cable when it is attached to your electric car.	Basic Covered	Enhanced Covered
Additional total loss payout If your electric car is a total loss due to fire or explosion during charging, we’ll pay 110% of its market value at the time of the loss.	Basic Not covered	Enhanced Covered
Electric car charging cable Unlimited, covers losses if your electric car’s charging cable is lost, stolen or damaged.	Basic Not covered	Enhanced Covered
Private charging station cover Unlimited cost of replacement or repair for your private charging station within your house in Singapore, if it is accidentally damaged.	Basic Not covered	Enhanced Covered
Towing assistance Receive free towing services in Singapore when your electric car’s battery runs out.	Basic Not covered	Enhanced Covered
Enhanced loss of use cover Get an electric replacement car (subject to availability) for up to 15 days, after an accident in any one period of insurance. (Applicable if you have purchased the optional Loss of Use cover and shown on your policy schedule)	Basic Not covered	Enhanced Covered

For the full list of DriveShield benefits, pls refer to the Summary of Cover.

DriveShield Basic and Enhanced Plan Benefits

DriveShield Basic and Enhanced Plan Benefits	Basic	Enhanced
Emergency breakdown assistance Receive free roadside rescue services when your car breaks down.	Basic Not covered	Enhanced Covered
Loan protector Pays up to S$50,000 of your outstanding car loan in the event of death.	Basic Not covered	Enhanced Up to S$50,000
Waiver of own damage policy excess Applicable for customers with at least 30% NCD and for the first claim only. Pays up to S$500 and repairs must be done at Singlife’s approved repairers.	Basic Not covered	Enhanced Up to $500
Daily hospital allowance In the event that you, your authorised driver and/or passengers are hospitalised due to a car accident, the policy will pay each person a daily hospital allowance of S$100, for up to 30 days.	Basic Not covered	Enhanced S$100 daily (up to 30 days)
Repairs for your car	Basic Approved repairers only	Enhanced Approved repairers only
Windscreen replacement coverage Replacement cost of your windscreen (glass) if done at Singlife’s approved repairers.	Basic 1 claim allowed (Windscreen excess S$100)	Enhanced Unlimited claims allowed (Windscreen excess S$100)
Accidental loss, fire or theft damage Your car is covered for up to the cost of its market value, including the COE. Your manufacturer-fitted car accessories and audio equipment are covered for an unlimited amount.	Basic Covered	Enhanced Covered

For the full list of DriveShield benefits, pls refer to the Summary of Cover.

Optional Add-On Benefits

Optional Add-On Benefits	Coverage
Any workshop extension Send your car for repairs at your preferred workshop.	Covered
Replacement locks and keys If your ignition keys are lost of stolen, the cost of replacing the affected locks, transmitter, central locking interface and any affected parts of the car’s alarm or immobiliser.	Up to S$500
Loss of use cover Singlife will give you a replacement car (1.6l model) when your car is in the workshop (up to 10 days).	Covered
NCD protector Your NCD remains intact if only 1 claim is submitted (by yourself or a third party).	Covered
Waiver of young and/or inexperienced driver excess Waiver or young and/or inexperienced driver excess for you and your authorised driver who are aged 24 and below and/or has held a valid driving license for less than 2 years	S$2,500

Eligibility Criteria

Age of applicant	Must be aged between 21 and 70 years old
Residence	Lived in Singapore for at least 183 days in a year and hold valid NRIC(s) or FIN(s).
Driving experience	Have at least 1 year of driving experience and have not made more than 2 claims in the past 3 years
Car ownership	Must be the registered owner of the car to be insured
Previous application	Not been previously refused of any car insurance application for any reason
Age of car	The car to be insured must not be more than 15 years old

Frequently Asked Questions

To qualify for DriveShield car insurance, you must meet the following criteria:

Be 21 to 70 years old.
Reside in Singapore for at least 183 days in a year.
Hold a valid NRIC(s) or FIN(s).
Be the registered car owner of the car to be insured.
Be medically fit to drive and satisfy all driving regulations.
Possess a valid driving licence with at least 1 year of driving experience.
Have not been previously refused insurance coverage by any insurer for any reason.
Have made no more than 2 claims in the past 3 years.
Ensure any modifications on your registered car are compliant with and approved by the Land Transport Authority of Singapore ("LTA").
The car to be insured must not be more than 15 years old.

You are required to declare all claims you have had in the last 3 years on your car policy regardless whether you were the driver during the accident. This applies to any claim caused by you as a driver on any car, except for windscreen claims or there were no injuries to anyone and the other party was 100% liable.

If there is a change in your number of claims made after the purchase of this policy, Singlife will contact you within 30 days from the policy start date. This may result in additional premium payable by you.

How to Claim

How to claim

Follow this guide to ensure that your claims are handled promptly and efficiently.

Guide

Call Singlife at 6827 9200 or email to dbsdriveshield@singlife.com if you have any queries. Singlife’s operating hours are from 8.45am to 5.30pm on Mondays to Fridays, excluding Public Holidays.

Policy Wording

Please refer to the Policy Wording for the full details of the terms, conditions and exclusions of this insurance.

Policy Wording

Footnotes & Disclaimers

Footnotes

Click here for full Terms and Conditions Governing Purchase of Insurance Products from Singlife via the DBS website.

Disclaimers

Protected up to specified limits by SDIC. This insurance policy is underwritten by Singapore Life Ltd.

Car insurance now comes with expanded benefits for EV cars

Policy Extensions for Electric Car

Policy Extensions for Electric Car

Basic

Enhanced

DriveShield Basic and Enhanced Plan Benefits

DriveShield Basic and Enhanced Plan Benefits

Basic

Enhanced

Optional Add-On Benefits

Optional Add-On Benefits

Any workshop extension Send your car for repairs at your preferred workshop.

Replacement locks and keys If your ignition keys are lost of stolen, the cost of replacing the affected locks, transmitter, central locking interface and any affected parts of the car’s alarm or immobiliser.

Loss of use cover Singlife will give you a replacement car (1.6l model) when your car is in the workshop (up to 10 days).

NCD protector Your NCD remains intact if only 1 claim is submitted (by yourself or a third party).

Waiver of young and/or inexperienced driver excess Waiver or young and/or inexperienced driver excess for you and your authorised driver who are aged 24 and below and/or has held a valid driving license for less than 2 years

Eligibility Criteria

Age of applicant

Residence

Driving experience

Car ownership

Previous application

Age of car

Frequently Asked Questions

How to Claim

Footnotes & Disclaimers

Download digibank

Any workshop extension
Send your car for repairs at your preferred workshop.

Replacement locks and keys
If your ignition keys are lost of stolen, the cost of replacing the affected locks, transmitter, central locking interface and any affected parts of the car’s alarm or immobiliser.

Loss of use cover
Singlife will give you a replacement car (1.6l model) when your car is in the workshop (up to 10 days).

NCD protector
Your NCD remains intact if only 1 claim is submitted (by yourself or a third party).

Waiver of young and/or inexperienced driver excess
Waiver or young and/or inexperienced driver excess for you and your authorised driver who are aged 24 and below and/or has held a valid driving license for less than 2 years