{"id":6700,"date":"2018-08-03T08:47:48","date_gmt":"2018-08-03T08:47:48","guid":{"rendered":"http:\/\/labtechco.themestek.com\/?page_id=6700"},"modified":"2025-01-10T01:37:26","modified_gmt":"2025-01-10T01:37:26","slug":"faq","status":"publish","type":"page","link":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.redsunmovers.com.sg\/faq\/","title":{"rendered":"Faq"},"content":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1665565949478{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;][vc_column]<h3 style=\"text-align:left;\" class=\"themestek-custom-heading \" >FREQUENTLY ASKED QUESTIONS<\/h3>\n[vc_column_text]Moving is never an easy process. Our team at Red Sun Movers want to make the process as stress-free as possible. Here are some FAQs we have received from our customers over the years.[\/vc_column_text][vc_tta_accordion shape=&#8221;square&#8221; c_icon=&#8221;chevron&#8221; c_position=&#8221;right&#8221; active_section=&#8221;1&#8243; el_class=&#8221;ts-accordion-style-1&#8243;][vc_tta_section title=&#8221;What is the size of our trucks?&#8221; tab_id=&#8221;1525932988317-517ad062-c849&#8243;][vc_column_text]10, 15ft covered trucks.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What is the size of the boxes?&#8221; tab_id=&#8221;1525933131215-fe810ce0-7b7a&#8221;][vc_column_text]<span style=\"font-weight: 400;\">50cm (H) by 40cm (L) by 40cm (W)<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Are the boxes free?&#8221; tab_id=&#8221;1525933066792-8a3000ec-c559&#8243;][vc_column_text]<span style=\"font-weight: 400;\">Boxes are chargeable with a deposit fee of $3\/box and refundable within 1 month of after the move <\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How long do we need to wait to receive our boxes upon confirmation?&#8221; tab_id=&#8221;1525933113360-dae4a488-f0b7&#8243;][vc_column_text]<span style=\"font-weight: 400;\">Within 2-3 days after we received confirmation.<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Who will be responsible for applying for the condominium permits and handling the cheque deposits?&#8221; tab_id=&#8221;1525932736895-4c35a99e-1554&#8243;][vc_column_text]<span style=\"font-weight: 400;\">Please email the relevant forms to us, we will do the needful and fill in everything for you.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For the cheque deposit we will pass it to the management on the day prior to starting our work. <\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Where are your workers from? Are they able to communicate in English?&#8221; tab_id=&#8221;1664531040354-71626167-64bf&#8221;][vc_column_text]<span style=\"font-weight: 400;\">95% Singaporeans and yes, all of them are able to communicate in English.<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Do you move on weekends? If so, are there additional changes?&#8221; tab_id=&#8221;1664531084794-1f40d206-3e1b&#8221;][vc_column_text]<span style=\"font-weight: 400;\">We operate from Mondays to Saturdays at the same rate. We are closed on Sundays &amp; Public Holidays (PHs)<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How does Red Sun Movers charge for moving services?&#8221; tab_id=&#8221;1664531118789-ff864cda-bd62&#8243;][vc_column_text]<span style=\"font-weight: 400;\">If you have a minimum amount of items, simply email us an inventoried list of your belongings. Otherwise, we will do a thorough video or onsite assessment and charge based on the volume of your move.<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How long in advance should I plan my move?&#8221; tab_id=&#8221;1664531153115-b368ac66-3bd0&#8243;][vc_column_text]<span style=\"font-weight: 400;\">About 1-2 months is a good range as our quotation is only valid for 3 months. Additionally, self packing usually takes about 2-3 weeks.<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What is the moving process like? Do we need to wrap, dismantle or assemble anything?&#8221; tab_id=&#8221;1664531186333-46a06836-6ec1&#8243;][vc_column_text]<span style=\"font-weight: 400;\">All necessary wrapping, dismantling &amp; assembling will be inclusive.<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Do you provide packing &amp; unpacking service?&#8221; tab_id=&#8221;1664531225842-12e4e2e9-b0b4&#8243;][vc_column_text]<span style=\"font-weight: 400;\">Yes we do! Look forward to a hassle-free move with us.<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Do you have storage space and how do I handle furniture that I do not want?&#8221; tab_id=&#8221;1664531257921-8d392757-d5b1&#8243;][vc_column_text]<span style=\"font-weight: 400;\">Yes we do have our own storage facilities &amp; disposal service as well.<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Is your storage facility air conditioned &amp; accessible?&#8221; tab_id=&#8221;1664531288254-fcf65a13-4715&#8243;][vc_column_text]<span style=\"font-weight: 400;\">Our storage is at normal room temperature. It is <\/span><b>not <\/b><span style=\"font-weight: 400;\">accessible and is under 24 hour CCTV monitoring.<\/span>[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][vc_column][vc_raw_html]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css=&#8221;.vc_custom_1665565949478{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;][vc_column][vc_column_text]Moving is never an easy process. Our team at Red Sun Movers want to make the process as stress-free as possible. Here are some FAQs we have received from our customers over the years.[\/vc_column_text][vc_tta_accordion shape=&#8221;square&#8221; c_icon=&#8221;chevron&#8221; c_position=&#8221;right&#8221; active_section=&#8221;1&#8243; el_class=&#8221;ts-accordion-style-1&#8243;][vc_tta_section title=&#8221;What is the size of our trucks?&#8221; tab_id=&#8221;1525932988317-517ad062-c849&#8243;][vc_column_text]10, 15ft covered trucks.[\/vc_column_text][\/vc_tta_section][vc_tta_section &hellip; <a href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.redsunmovers.com.sg\/faq\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Faq<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":10,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-6700","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frequently Asked Questions (FAQ) | Red Sun Movers<\/title>\n<meta name=\"description\" content=\"Got questions about moving in Singapore? Visit our FAQ page to find answers and learn about Red Sun Movers\u2019 reliable moving services.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.redsunmovers.com.sg\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions (FAQ) | Red Sun Movers\" \/>\n<meta property=\"og:description\" content=\"Got questions about moving in Singapore? 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