{"id":2591,"date":"2020-05-13T10:53:15","date_gmt":"2020-05-13T02:53:15","guid":{"rendered":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.webimp.com.sg\/?p=2591"},"modified":"2020-09-17T15:36:15","modified_gmt":"2020-09-17T07:36:15","slug":"dropbox-business-remote-working-webimp","status":"publish","type":"post","link":"https:\/\/glutenfreepleasure.com\/__proxy_domain\/www.webimp.com.sg\/case-studies\/dropbox-business-remote-working-webimp\/","title":{"rendered":"How Dropbox Business Enables Remote Working For Web Imp"},"content":{"rendered":"\n

When the Singapore government announced the Circuit Breaker measures, companies and staff across Singapore struggled to implement remote working on short notice. <\/p>\n\n\n\n

For Web Imp, it was business as usual. In fact, we were already working from home for 2 weeks BEFORE the official announcement, as our office building was declared a possible Covid cluster.<\/p>\n\n\n\n

Although it was an abrupt change, all of the 20 staff at Web Imp didn’t miss a beat, and we were able to continue working from home productively. <\/p>\n\n\n\n

Part of this was due to our digital business nature. The other half of the credit can be given to Dropbox Business<\/strong><\/a>.<\/p>\n\n\n\n

\"dropbox<\/a><\/figure><\/div>\n\n\n\n

Background<\/h2>\n\n\n\n

Back in 16th March, Malaysia announced that they will bar citizens from entering the country from 18th of March<\/a>. <\/p>\n\n\n\n

Our Technical Director, Lawrence, a native of Malaysia, had to quickly pack up his things on 17th of March, so he could make the long trek home before the 18th.<\/p>\n\n\n\n

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On 18th of March, the rest of the company split into 2 groups for alternate days work from home<\/p>\n\n\n\n

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On the 29th of March, our office building was found to be a possible new cluster<\/a>, and from then on, we have fully transitioned to working from home.<\/p>\n\n\n\n

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We were able to quickly transition to remote working so quickly because we were early adopters of Dropbox Business. <\/p>\n\n\n\n

Here are some examples of how the different team members of Web Imp are able to use Dropbox to continue their day to day tasks at home. <\/p>\n\n\n\n

How the team at Web Imp use Dropbox while working remotely<\/h2>\n\n\n\n

Wilson, Business Director<\/h3>\n\n\n\n

Responsibilities <\/strong>: I mainly head the Business unit, and oversee the company as a whole.  <\/p>\n\n\n\n

How I use Dropbox: <\/strong><\/p>\n\n\n\n

Using Team Folders<\/strong>, I am able to configure the organization of my files and folders in a company level where all the controls are managed in the admin console with the team folder function. <\/p>\n\n\n\n

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After that, I can assign permission rights <\/strong>of the team folders to the various user groups that needs to access the files with edit permission or view-only permission. <\/p>\n\n\n\n

All my employees are able to access and work on the files within Dropbox from anywhere as well, and not just that, we have unlimited storage capacity<\/strong> so we need not worry about having insufficient space. <\/p>\n\n\n\n

This forms the remote working Business Continuity Plan<\/a> (BCP) that I have in mind for my company.  <\/p>\n\n\n\n

Rain, Project Manager<\/h3>\n\n\n\n

Responsibilities<\/strong>: I manage project timelines and communicate requirements to the team. I also handle communications with our clients. <\/p>\n\n\n\n

How I use Dropbox: <\/strong> <\/p>\n\n\n\n

I use Dropbox Paper<\/strong> for project management; to keep track of all requirements and tasks done by the team. I am able to plan and plot all project timelines with the designers and developers.<\/p>\n\n\n\n

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All materials pertaining to a project is stored in the cloud and only people attached to the project are able to access them.<\/p>\n\n\n\n

When I require clients to send materials over, I use Dropbox File Request<\/strong>. Clients can access the link and dump all required project files into a secure folder. When I need to send client large files, i will use Dropbox Transfer<\/strong>.<\/p>\n\n\n\n

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I make use of the unlimited storage<\/strong> to store our Zoom recordings. (I have multiple meetings in a day, so in just a short span of less than 2 weeks, I have already accumulated 50 GB worth of recordings! )<\/p>\n\n\n\n

Lawrence, Tech Director\/Lead<\/h3>\n\n\n\n

Responsibilities<\/strong>: I oversee frontend & backend teams on software applications development mainly in technical aspects. I also train and collaborate with team members to identify and resolve technical related issues as well as delegating work assignments. <\/p>\n\n\n\n

How I use Dropbox: <\/strong> <\/p>\n\n\n\n

Dropbox Paper allows me to plan, manage & collaborate on different projects with my development team. Using People Pages<\/strong>, I have quick & easy access to my team\u2019s work from any device.<\/p>\n\n\n\n

File & Version Recovery<\/strong> is critical in salvaging any human error on day-to-day operations. <\/p>\n\n\n\n

Dropbox also offers third-party app integrations, making it ideal for those who require exchanging files across multiple platforms and software. <\/p>\n\n\n\n

For example, one app that the development team regularly use to design websites is Figma. I can even embed my team’s Figma designs into Dropbox Paper. I can navigate the Figma prototypes from Dropbox Paper and do the planning on Paper.<\/p>\n\n\n\n

Mun Ping, Finance Executive\/ HR<\/h3>\n\n\n\n

Responsibilities<\/strong>: I manage Account Receivables, Account Payables and Cash Flow of the company. I’m also in charge of HR; from interviewing all the way to onboarding of new staff.<\/p>\n\n\n\n

How I use Dropbox: <\/strong> <\/p>\n\n\n\n

I work with the team using Dropbox Paper, keeping managers updated on all the progress.<\/p>\n\n\n\n

As Finance Executive, one important job I have is to categorize expenses and keep a record of all our vendors\u2019 invoices. <\/p>\n\n\n\n

Dropbox has open API<\/strong> which we have used to integrate with our ERP system,<\/a> so whenever i upload the invoices into our ERP, it is synchronized and push the uploaded document into our Dropbox folder of expenses.  <\/p>\n\n\n\n

Dropbox Paper is useful for communication too. You can provide updates for individual tasks with comments so managers can follow up. <\/p>\n\n\n\n

Normally, when we use chat apps like Mattermost, comments will sometimes get lost or hard to find. Using Dropbox Paper helps with progress tracking and feedback loops.<\/p>\n\n\n\n

In my HR role, I use the Admin Console<\/strong>. For new hires, I will add them to their respective team folders so they can have access to certain folders for their roles<\/p>\n\n\n\n

For employee off boarding, I can use Remote Wipe<\/strong> to remove their account and transfer all their files to their respective supervisor.<\/p>\n\n\n\n

Asher, Digital Strategist<\/h3>\n\n\n\n

Responsibilities<\/strong>: I do business development to acquire more clients and digital consultations for business owners that might need help in going digital. <\/p>\n\n\n\n

How I use Dropbox: <\/strong> <\/p>\n\n\n\n

I use Dropbox Showcase<\/strong> to create a portfolio of websites and solutions that Web Imp has done. Dropbox showcase comes with a link which I can just send it over to clients and they can view our portfolio anytime. <\/p>\n\n\n\n

Furthermore, it tracks the number of visits and downloads the link has garnered.  <\/p>\n\n\n\n

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I make use of the unlimited cloud storage<\/strong> to store confidential documents, contracts. These can only be assessed by selected people.<\/p>\n\n\n\n

Sometimes, some proposals and documents will be accidentally deleted, but we were still able to recover them due to the file recovery feature<\/strong>.<\/p>\n\n\n\n

Reza, WordPress Developer <\/h3>\n\n\n\n

Responsibilities<\/strong>: I develop WordPress websites, provide technical support and do website maintenance.<\/p>\n\n\n\n

How I use Dropbox: <\/strong> <\/p>\n\n\n\n

Dropbox allows me to collaborate<\/strong> on website development projects with my technical lead and coworkers. <\/p>\n\n\n\n

I can create projects timeline using the Dropbox paper<\/strong>, and keep the whole team clear on deadlines and milestones. I can share and access shared files with co-workers from anywhere. Having unlimited storage space means its is also possible to store entire website backup files in Dropbox too.<\/p>\n\n\n\n

Our company has a folder for our \u201cResource Centre\u201d, where I can access learning materials that is shared by the company.  <\/p>\n\n\n\n

Yudha, UI\/UX Designer <\/h3>\n\n\n\n

Responsibilities<\/strong>: I work with project managers and developers to create design concepts and prototypes of software based solutions – like websites and apps.<\/p>\n\n\n\n

How I use Dropbox:<\/strong><\/p>\n\n\n\n

Using Dropbox Paper<\/strong> is really helpful for creating project brief and managing working timelines to collaborate with the team and keeping all things on track.<\/p>\n\n\n\n

File Recovery <\/strong>is highly crucial for my work, as I can always have a backup without having to manually do it myself. Dropbox is always doing it for me, which is great.<\/p>\n\n\n\n

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Smart sync <\/strong>is basically our go-to and a must-have feature for cloud storage. It only saves files onto local storage when I need it. It allows my large files to be easily accessed and also saves on my local storage. <\/p>\n\n\n\n

Hafizha, Designer <\/h3>\n\n\n\n

Responsibilities<\/strong>: I do website and mobile designs, and design marketing collateral for our clients and affiliates. <\/p>\n\n\n\n

How I use Dropbox: <\/strong> <\/p>\n\n\n\n

I use Dropbox to share my designs<\/strong> across team members, and also with the client. <\/p>\n\n\n\n

The comment tool on Dropbox Paper<\/strong> simplifies the feedback workflow, so the client can write it down feedback immediately. <\/p>\n\n\n\n

I can easily collaborate on the design and development timeline with the team. For design work, I can curate sprint requirements that need every team member\u2019s inputs.<\/p>\n\n\n\n

I also backup my design work to Dropbox. Most of the raw design works are big file sizes, so I uploaded to Dropbox to save my local storage.<\/p>\n\n\n\n

Marcus, Marketing Executive <\/h3>\n\n\n\n

Responsibilities<\/strong>: I run digital marketing campaigns for Web Imp and our clients, to improve web traffic and generate leads. <\/p>\n\n\n\n

How I use Dropbox: <\/strong> <\/p>\n\n\n\n

I use Dropbox Paper for a variety of reasons.<\/p>\n\n\n\n

I work with the team using Dropbox Paper to collaborate and generate ideas. <\/p>\n\n\n\n

I use Dropbox Paper to:<\/p>\n\n\n\n