SMRT于今早8时25分在推特上通知，由于列车故障，地铁东西线裕廊东站和裕群站的行车时间增加20分钟。
[EWL]: Pls add 20mins train travel time btwn#JurongEastand#JooKoondue to a train fault at#JooKoon. Train svc is available.
— SMRT Corporation (@SMRT_Singapore) November 15, 2017
早上8时37分，SMRT再次发推文说，裕廊东站和裕群站之间的行车时间增加30分钟。当局已在受影响的地铁站启动免费巴士服务。
[EWL] UPDATE: Pls add 30mins train travel time btwn #JurongEast and #TuasLink due to a train fault at #JooKoon. Train svc is available.
— SMRT Corporation (@SMRT_Singapore) 15 November 2017
较早前，环线地铁服务也一度因为信号故障而受到延误。故障在早上9时34分解决。
[CCL] CLEARED: Fault cleared but trains and stations are cded. Due to congestion, pls add 5mins travel time towards #HarbourFront. Free regular bus service still available.
— SMRT Corporation (@SMRT_Singapore) 15 November 2017