CATERING TERMS AND CONDITIONS

Kryston F&B Pte Ltd (“we”, “us”, “our”) has established these Terms and Conditions for each customer (“you”, “your”). Please read the following Terms and Conditions carefully before placing an order from www.kryston.com.sg (hereinafter to as the “Website”), or through Kryston sales hotline at 6267 7666 (hereinafter to as the “Hotline”).

You should understand that by placing an order, you agree to be bound by these Terms and Conditions. If you do not agree to the Terms and Conditions below, do not access this Website or any pages thereof.

These Terms & Conditions apply to any order with Kryston.

PROMOTION TERMS AND CONDITIONS

International Cuisines Mini Feast Promotion Terms & Conditions:

  • Applicable for Mini International Buffet (A, B, C), Mini Buffet (A, B, C) and Peranakan Delights Mini Buffet (A, B, C) orders only.
  • Enjoy 10% off with promo code WENNI10, JESSLUVS10, LINDAACINZ10 or MAMABERLSAYS10, entered at checkout on order.kryston.com.sg or mentioned to the salesperson when ordering.
  • Only one promo code may be used per order.
  • Discount is calculated on the per guest price only, excluding side orders and dish surcharges, and before GST.
  • Promotion is valid until 30 November 2026.
  • Promotion is not valid during festive blackout periods. Please check with your salesperson for blackout dates when ordering.
  • This offer cannot be combined with other promotions, discounts or vouchers.
  • Kryston F&B Pte Ltd reserves the right to modify or withdraw the offer at any time without prior notice.
  • In the event of any dispute, Kryston F&B Pte Ltd reserves the right to the final decision.

Made for Hosting 25% Off Buffet Catering Promotion Terms & Conditions:

  • Applicable for Kryston Classic A, B, Kryston Choice A, B, Kryston Signature A, B, Serai A, B and Flavours of Peranakan A, B, C menus only.
  • Promotion is valid for orders delivered by 31 July 2026.
  • 25% discount applies to the first $1,000 of order value only, capped at $250.
  • A minimum side order of $30 (before GST, excluding Pandan Chiffon Cake and Vegetarian Bentos) is required to enjoy this promotion.
  • Use promo code HOST25 at checkout on order.kryston.com.sg or mention code to salesperson when ordering.
  • Discount is calculated based on per guest price only, excluding any side orders or dish surcharge and before GST.
  • Valid for pre-payment orders only, not applicable to credit term customers
  • This offer cannot be combined with other promotions or discounts.
  • Kryston reserves the right to modify or cancel the offer at any time without notice.

Made for Hosting 10% Off Mini Feasts Promotion Terms & Conditions:

  • Applicable for Mini Feast, Mini Fusion Feast, and Mini Peranakan Feast orders only.
  • Promotion is valid for orders delivered by 31 July 2026.
  • Use promo code HOST10 at checkout on order.kryston.com.sg or mention code to salesperson when ordering.
  • Discount is calculated based on per guest price only, excluding any side orders or dish surcharge and before GST.
  • Valid for pre-payment orders only, not applicable to credit term customers
  • This offer cannot be combined with other promotions or discounts.
  • Kryston reserves the right to modify or cancel the offer at any time without notice.

First Celebrations Promotion Terms & Conditions:

  • Valid for Baby Full Month, 100 Days, and 1st to 5th Birthday celebrations only.
  • Applicable for Kryston Classic A, B, Kryston Choice A, B, Kryston Signature A, B, Serai A, B and Flavours of Peranakan A, B, C menus only.
  • Use code “1STCELEBRATION15” at checkout on order.kryston.com.sg or mention to salesperson while ordering to receive 15% discount.
  • Event date must fall within one week before or after the actual Full Month / 100 Days / Birthday date.
  • Proof of date of birth and name of parents must be provided for verification at the time of order.
  • Promotion is not valid during festive blackout periods. Please check with your salesperson for blackout dates when ordering.
  • Valid for one-time usage per customer per day, to a single delivery location only.
  • Orders must be placed at least 5 days prior to the event date.
  • Not valid in conjunction with other promotions, discounts, or vouchers.
  • Promotion is subject to change or withdrawal by Kryston F&B Pte Ltd without prior notice.
  • In the event of any dispute, Kryston F&B Pte Ltd reserves the right to the final decision.

GENERAL TERMS AND CONDITIONS

  • In view of the unpredictable weather & traffic conditions, actual delivery time may vary 30 mins (+/-) from the stipulated delivery time.
  • The increment of order must be in multiples of 5 pax.
  • Prices quoted are subject to GST.
  • Full payment via Credit Card, PayNow & Bank Transfer is required to secure your booking. Note that a 3% administration fee is applicable for Credit Card transactions.
  • Full payment is required 3 working days before your delivery or event date.
  • A surcharge of $100 – $200 is applicable for delivery to venues without a direct lift landing, subject to approval.
  • Price and information are effective immediately and subject to change without prior notification.
  • Kryston reserves the right to change the dish to another of equivalent value without prior notice due to seasonality.
  • Kryston reserves the right to withdraw or amend any promotional item(s) from the menu where it deemed fit.
  • Customers are responsible for checking the order and delivery details provided in the order confirmation. Kryston will not be liable for any charges made due to customers’ oversight.
  • All items/ dishes and Terms & Conditions are subject to change without prior notice.
  • For cancellation of orders, please contact our sales consultants at least 3 working days before the function date.
  • An administrative fee of $100 is applicable to process the refund upon customer’s withdrawal of the event booking once prepayment has been made.
  • 50% of the total bill will be refunded if the cancellation request is received 1 working day prior to the event date.
  • No refunds will be made if the order cancellation is made on the event date itself.

BUFFET CATERING MENUS TERMS AND CONDITIONS

  • Food comes with a complete table layout with skirting, warmers, and a full set of disposable cutlery and serviettes.
  • Food is best consumed within 3 hours, in accordance with Health Safety Authority Guidelines.
  • A delivery charge of $90 ($98.10 with GST) per return trip is applicable.
  • A surcharge of $10 ($10.90 with GST) is applicable for delivery to offshore areas (Keppel, Sentosa, Jurong Island) and central areas denoted by the first 2 digits of the postal code: Robinson – 01, 04, 05, 06, 07, 08; Marina Square – 03, 17; Orchard – 22, 23, 24; Bras Basah – 18, 19.

DROP OFF CATERING MENUS TERMS AND CONDITIONS

  • Food comes served in disposable trays and two sets of Complimentary Modular Heat Trays will be provided.
  • Food is best consumed within 1 hour of delivery or collection.
  • A delivery charge of $45 ($49.05 with GST) per trip is applicable.
  • A surcharge of $10 ($10.90 with GST) is applicable for delivery to offshore areas (Keppel, Sentosa, Jurong Island) and central areas denoted by the first 2 digits of the postal code: Robinson – 01, 04, 05, 06, 07, 08; Marina Square – 03, 17; Orchard – 22, 23, 24; Bras Basah – 18, 19.