Refund and Returns Policy

Refunds

All Sales including Deposits are final and are NOT subject to Refund. Therefore please check the item properly before final sale.

Exchanges

We only replace items if they are defective or damaged at time of sale or during shipping (that we provided). If you need to exchange it for the same item, send us an email at alexphoto3945@gmail.com and wait for our reply.

Shipping Returns

First contact us as above in the <strong>Exchanges</strong> section and only after we agree, then you may return your product.

You should mail your product to:

Alex Photo
111 Northbridge Road,
Shop #01-15 Peninsular Plaza,
Singapore 179098
Singapore

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item with shipping that you have arranged.

Refund and Returns Policy

Refunds

Exchanges

Shipping Returns

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