Thank you for being an Angel!
Over the past few months, we have been working closely with SISTIC, our official ticketing partner, to introduceāÆupgrades that will enhance your Angel experience. You will now be able to personallyāÆselect your favourite seats for all Wild Rice shows. Your SISTIC account will also display key details like your complimentary ticket balance and relevant expiry dates.
Here is everything you need to know toĀ reserveĀ seats, including your complimentary tickets, via our new booking system.
Before you start booking, please ensure that you have a SISTIC account, and that you have shared the email address associated with your SISTIC account with us atĀ angels@wildrice.com.sg.Ā If youĀ haveĀ yet toĀ set upĀ a SISTIC account, simplyĀ create oneāÆhere.
Step-by-Step Guide to Ticket Booking System
Step 1: Log in to your SISTIC account
- Visit sistic.com.sg
- Click āLog Inā and enter your registered email and password
Step 2: Select the production you wish to attend, as well as your preferred performance date and time
- Choose the Wild Rice production you wish to attend
- Select your preferred date and time
Step 3: Choose your seats
- Select your preferred seating section and click āConfirmā to continue
- Available seats will be shown on the seating map
- Click āConfirm Seatsā to continue
Step 4: Redeem your Angel complimentary tickets
- At checkout, select āAngel Complimentary Ticketā
- Click āAdd to Cartā to continue
Step 5: Confirm your booking
- Review your booking details
- Click āProceed to Payā to complete your reservation
Step 6: Booking confirmation
- An email with your booking confirmation and e-tickets will be sent to your registered email address
Frequently Asked Questions
I am a Wild Rice Angel. How do I redeem my complimentary tickets?
Thank you for your support!Ā As a Wild Rice Angel, youĀ can redeem your complimentary tickets via SISTIC for any production presented by Wild Rice on our main stage. Please refer to the user guide above to redeem your complimentary tickets.
How many Angel complimentary tickets do I have left on my account, and when do they expire?
You can check your complimentary ticket balance and expiry date(s) by logging into your SISTIC account. Go to āMy Accountā and click on the āMembershipsā tab.
You can also visit your membership page directly by clicking here.
Please note that your complimentary ticket balance is reflected under āBalance Pointsā.
Can I buy a combination of complimentary and discounted tickets?
Yes, you can make aĀ bookingĀ combiningĀ complimentary andĀ purchasedĀ tickets. During the checkout process, you canĀ indicateĀ the number ofĀ complimentaryĀ tickets you wish toĀ redeem, as well as the number of discounted tickets you would like to buy.Ā To enjoy your Angel discountĀ on Cat 1 and 2 tickets, please enter your Angel promo codeĀ during checkout, as in the sample screenshot below.Ā
Where can I find my special Angel discount code?
In advance ofĀ each Wild Rice production, we will sendĀ theĀ correspondingĀ discount code toĀ youĀ via email.Ā Please check your inbox settings and whitelistĀ angels@wildrice.com.sgĀ to ensure that you are receiving our emails!
Can I make changes to my booking after redemption/purchase?
If you would like to cancel or make any changes to your booking, please write to us at least two weeks prior to the performance date at angels@wildrice.com.sg. This will enable us to make any necessary changes to your booking, including restoring your complimentary tickets to your account, in good time.
Please note that we cannot accept any cancellation or change requests submitted within 72 hours of the performance. Any complimentary tickets used for this booking will be forfeited.
My friends and I are Angels. How do we book seats next to each other?
You can make separate bookings by selecting seats on our seat map that areĀ locatedĀ next to each other.Ā You canĀ alsoĀ bookĀ on your friendās behalf, but please note that you will be redeeming your complimentary ticketsĀ forĀ your friendāsĀ ticket.
If you require assistance,Ā pleaseĀ send us an email atĀ angels@wildrice.com.sgĀ specifying theĀ show, as well as your preferred date, time andĀ seats,Ā and we will try our best toĀ assistĀ you.
I would like to make a booking for a group of 20 people. Can I make that reservation through SISTIC?
SISTIC presently does not handle bookings of 20 peopleĀ or more. Kindly email us atĀ angels@wildrice.com.sgĀ to make your booking instead.
What are the benefits of the Concierge Service?
For Emerald, Diamond, YellowĀ DiamondĀ and Pink Diamond Angels only, we offer the following benefitsĀ under our Concierge Service:āÆĀ
- Direct access to our Development team for ticket bookings
- Access to spots on the waitlist for sold-out shows (subject to availability)
- Access to premium house seats (subject to availability)āÆĀ
Kindly email us atĀ angels@wildrice.com.sgĀ for furtherĀ assistanceĀ or clarifications.