âYouâre the mother. The two of you are sisters, and this is the first time youâre meeting your mother in fifteen years. Youâre the aunt, and youâre the housekeeper. Go.â
HOTEL co-director Ivan Heng watches intently as the actors scramble into place. None of them knows precisely how the story will unfold, but thatâs the beauty â and horror â of improvisation.
45 harrowing minutes later, the scene is drawing to a close. Mother and daughters have fought fiercely, love warring with hate. Pam Oei, who was assigned to play the aunt, finds her cheeks streaked with tears.
âAnd⊠scene,â announces Ivan.
Everyone lets out the breaths they didnât know theyâd been holding. Pam hastily wipes her face, sniffs extra hard, and prepares herself for the next round of improvisations.
Just another day in the HOTEL workshopping process!

Improve Through Improv
This reunion between a mother and her estranged daughters is just one of many that never made it into the play.
In the year-long run-up to HOTELâs premiere at the 2015 Singapore International Festival of Arts (SIFA), workshops were held in which each actor had to research a particular decade in Singaporeâs history.
Then came the improvisations, which formed the building blocks for the final scenes that were written and refined by co-playwrights Alfian Saâat and Marcia Vanderstraaten.
Throughout the process, the actors contributed characters, scenes, ideas and personal histories that eventually found their way into the script. Dwayne Lau devised a minor character that pops up in different scenes across time. Pam came up with the idea for a key scene that plays out in 1985.
At times, these fictional stories that sprang seemingly out of nowhere wind up striking a very real chord with other cast members.
In the scene in question, Sharda Harrison plays a character who, having suffered through the Japanese Occupation of Singapore, bears a deep hatred for the Japanese.
Shardaâs own grandmother was married off to a Japanese man, who left her and their child when the war broke out.
âBeing that character was a reminder of my own past,â Sharda reveals. âI couldnât even say a word like âsushiâ in front of my grandmother, because if I said anything in Japanese, Iâd be in trouble.â
Thereâs no denying that every member of the cast helped to make HOTEL the epic that it is. âThere is a sense of ownership because we all kind of created it,â says Dwayne. âItâs pretty much our play, as it is the writers and directors.â

Here, a young Eurasian starlet gets a shot at fame.
(L-R: Dwayne Lau, Julie Wee, Ivan Heng, Jo Kukathas)
Weâre All In This Together
Throwing together an ensemble cast of 14 opinionated actors â comprising different nationalities, ethnicities, ages, and working styles â might have been a recipe for disaster. Indeed, there were moments when tempers flew and arguments raged.
But, ultimately, the entire process taught the cast how to respect and complement one another in the rehearsal room and on stage.
âAt the end of the day, it was about finding that balance â knowing when to give your opinions, and when to hold back and just trust one another,â Dwayne recalls.
âItâs about trust and teamwork, basically,â adds Siti Khalijah Zainal. âYou need to know when to give the scene to your fellow actors. In this show, we are all equals and we share the stage.â
Itâs evident that, after all the hard, occasionally soul-baring work they did together, a strong camaraderie has developed amongst the actors. Most of them highlight the deep friendships they have made as their favourite part of working on the show.
âWhen you have osmosis-ed your cast membersâ sweat, something grows,â Pam says with a laugh. âItâs a very special bond.â

(L-R: Brendon Fernandez, Pam Oei, Julie Wee, Ben Cutler, Yap Yi Kai, Moo Siew Keh, Sharda Harrison)
Thereâs Always A First Time For Everything
Even for a cast that contains several veteran actors, HOTEL has proved to be a production of many firsts.
âIâve played multiple characters in previous shows, but not at this rate,â Sharda admits. âCertainly not with this number of transitions and multiple character switching!â
âEvery time I start a new scene, I have to make sure I completely let go of my previous characterâs emotional state,â Siti adds.
Some of the actors had to learn lines in languages that they either did not speak at all or did not use on a daily basis.
âI speak Cantonese in a very street-market kind of way,â confesses Pam, who plays a character in 1925 that converses in period Cantonese. âAnd I discovered that there were some words Iâve mispronounced all my life. I had to unlearn them â it really messed with my brain!â
Brendon Fernandez had a more daunting challenge to face: HOTEL required him to play a character with a gender identity he does not share.
âPhysically, itâs very different from my own physicality,â he says thoughtfully. âItâs also difficult because I feel a great responsibility to portray this character accurately and sensitively.â
As if multiple characters, languages and identities werenât enough, HOTEL also involves all the actors in every single scene transition. This requires them to sing, dance, or do both â while moving set pieces on and off stage.
âWe really bao ka liao for this show!â exclaims Siti.
âItâs a very physical play in which the entire company is continually involved,â agrees Brendon.
The myriad demands and high expectations that come with performing in HOTEL have challenged the cast members to rise to the occasion â surprising themselves with what they can do when put to the test.
âI like how Ivan holds the bar for every one of his actors this high,â Sharda says, raising her hand high above her head to illustrate her point. âThatâs a bar I sometimes donât even realise I can set for myself. Itâs really because we have two directors who have complete faith in the cast that we can do things we thought were impossible.â

(L-R: Siti Khalijah Zainal, Ivan Heng, Jo Kukathas, Pam Oei, Ben Cutler)
Second Timeâs The Charm
When HOTEL premiered at SIFA 2015, it played for just three performances, over four days.
âSayang lah â there were so many things we had to deal with when we got into the theatre that, just when we were able to breathe easier, the show ended,â Siti recalls. âWe didnât get to settle in fully or feel like we owned it completely.â
âBut now, because weâve already done it before, we have a bit more breathing space,â adds Dwayne.
Thereâs little doubt that the actors in HOTEL have been profoundly affected by their own experiences of working on the show. Every one of them is keen to share everything they have learnt with audiences, including some alternative accounts of Singaporeâs past that never made it into our history books.
âWhenever we paint history, we paint it in broad strokes, so it becomes very impersonal,â observes Sharda. âBut, in HOTEL, history is painted for you so intimately.â
âWe learned that we have a lot of stories in Singapore,â says Brendon. âItâs just that weâve suppressed them, or forgotten about them. We havenât taken care of these stories. We have so much in our history that just isnât being used. We are more than the Merlion and the Marina Bay Sands.â























