Help & Safety Resources

Help

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The following are non-exhaustive examples of useful Help Resources to assist the community.

How can I report an offending post?

Should you feel a post or member is going against our published forum guidelines, advisories, and the HWZ Forum Terms and Conditions, you may inform us via the following avenues:- Please use this advisory to help provide us accurate and clear information for our follow-up.



Have you been scammed or looking for related resources?

Follow this advisory from National Crime Prevention Council (NCPC) and Singapore Police Force (SPF) on the next steps you can take.

If you're unsure if you've been scammed or come across something that you're unsure if it's a scam, you can also check with the ScamShield Helpline: 1799 (Available 24/7, Monday to Sunday)



Are you or someone facing loneliness, grief, thoughts about self-harm or suide?

Reach out or speak to someone from Samaritans of Singapore (SOS). They are here to listen 24/7. Find out more here.
  • 24-hour hotline – 1767
  • 24-hour WhatsApp (CareText) – 91511767
  • Email (CareMail) - mailto:pat@sos.org.sg
Here are further resource for coping with grief by Grief Matters.



Do you or someone feel down, stressed, anxious, isolated, bullied?

Mindline.sg has resources, tools and tips to help you manage your health and wellbeing, for yourself, for youths and even those at work. Mindline.sg is a local joint initiative between the MOH Office of Transformation, MSF, NCSS and IMH.

Head over here to get started.



Are you or someone facing workplace harassment?

Ministry of Manpower has help resources here.



Seeking advice on family violence or sexual harassment?

AWARE has several useful resources and contact information to take the next steps.
They also have a Women's Helpline you can reach out to here: 1800-777-5555 (weekdays, 10am to 6pm)

Ministry of Social and Family Development (MSF) also has a reporting form and framework for guidance.
  • For immediate danger to life and safety, please call the Police at 999 or SMS 70999.
  • For non-urgent reporting, concerned parties can fill up the form or call 1800-777-0000 to make a report.


For those coping with grief

Here are some helpful resources for those in need:-

Help Resources dedicated to Youths and Children

Please take note of our advisories here on 1) sharing personal information, 2) how to manage your privacy and 3) using the ignore list.

Are you a youth, child, or someone needing emotional and mental health support?

ec2.sg is a community mental health programme for youths aged between 12 to 25 years old. They even have a chat to connect users with a suitable councillor. Get started here.

CHAT – Centre of Excellence for Youth Mental Health, established by the Institute of Mental Health (IMH) under Singapore's Ministry of Health (MOH), is the National First-Stop Touchpoint for Youth Mental Health Support for young people aged 16 to 30. CHAT provides timely, accessible support in a safe and inclusive space. They can be reached at 6493-6500/1 and you can find opening hours and touch points here.

For those feeling lonely and would like a virtual companion buddy, Carey at Care Corner is ready to chat with you and connect you with consultants or self-help tools to help you cope better. Get started here.

For younger kids aged 7 to 12, Tinkle Friend has suitable information and advisory for this group, including help and chat lines. Head over here for more information.
  • Helpline: 1800-2744-788
  • Helpline hours: Mon - Fri 2.30pm - 5pm

PleaseStay Movement Singapore is an advocacy and support group to prevent suicide among young people. Head over here for grief support.

Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ Forums. Forum members and moderators are responsible for their own posts. Please refer to our Community Guidelines and Standards and Terms and Conditions for more information.
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