Angie Tay
Angie Tay is Chief Operating Officer of Singapore-based TDCX, a global customer experience firm serving industries from technology and social media to e-commerce, fintech, and healthcare. With over 20 years in the contact center industry, she has led TDCX Singapore to multiple regional and international awards since 2005. She also served as Vice Chairman of the Contact Center Association of Singapore and was part of Republic Polytechnic’s School of Hospitality Advisory Committee.
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Commentary
In Asia, fintech leaders must compete on credibility
F1 on a gravel road: Why AI is still stuck in first gear
Why AI blocklists give Singapore firms a false sense of security
When scale arrives before proof: Singapore’s capital allocation question in Southeast Asia
Rethinking fleet ownership in a changing business landscape
Beyond the chips: The materials behind Singapore’s AI infrastructure
How homegrown brands are redefining premium in Asia
AI in hospitality: Where should Singapore’s F&B operators draw the line?
Do Singapore workplaces mistake silence for leadership?
AI as the new competitive advantage for Singapore’s small retailers