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Workers' confidence in employer health support wanes in 2025: survey

One in five Singapore workers say they are not confident they can afford healthcare for themselves or their families.

Only 67% of employees in Singapore believe their employer cares about their health and well-being, a decline from 71% in 2023, according to the Health on Demand 2025 Asia Snapshot by Mercer Marsh Benefits.

One in five Singapore workers says they are not confident they can afford healthcare for themselves or their families, mirroring the broader Asia trend.

Soaring medical inflation is exacerbating the issue: medical costs in Singapore are growing at 3.3 times the pace of salary increases, one of the widest gaps amongst surveyed markets.

Caregivers in Singapore’s workforce are especially vulnerable. Fifty-nine percent report experiencing high stress levels, and more than half worry about job security and declining health.

The report highlighted one Singapore hospitality company that successfully tackled rising chronic disease costs among its aging workforce. With many employees over 40, a group five times more likely to develop chronic conditions, the company launched targeted education programs and encouraged workers to use on-site clinics for early screenings.

This proactive approach led to more cases being treated in-house, improved continuity of care, and better early detection rates.

Mental health remains another area of concern. Although daily stress levels among Singapore employees have declined slightly from 51% in 2023 to 45% in 2025, nearly half of the workers still report feeling stressed regularly.

Beyond healthcare and mental well-being, climate change is also weighing on workers. Seventy-three percent of Singapore employees said they or their families have been affected by extreme weather events, contributing to higher costs of living, worsened health conditions, and additional stress.

The report also pointed to significant gaps in benefits communication. Roughly one in four Singapore employees struggles to locate information on their healthcare benefits, which directly affects their ability to seek timely care.

Employees who receive clear, engaging benefits communication are twice as likely to trust their employer’s ability to provide affordable, quality care.

 

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