MNCs in Singapore turn to AI for payroll transformation: survey

The report also revealed that 51% of Singapore-based multinationals are considering using AI to manage payroll with fewer staff.

Nearly one in three multinational companies in Singapore (32%) view artificial intelligence (AI) as the primary catalyst for transforming their payroll operations, according to ADP’s latest report.

The findings suggest a growing focus on digital transformation, with AI moving payroll from a traditional support function to a strategic area of business improvement.

The report also revealed that 51% of Singapore-based multinationals are considering using AI to manage payroll with fewer staff, whilst 49% are aiming to replace manual processes with automation.

Workflow automation was ranked the top priority amongst Singaporean companies, with 34% identifying it as their main focus. Other major goals included streamlining payroll processes (31%), consolidating multi-country payroll reporting (28%), and improving access to reporting and analytics (28%).

Whilst AI is reshaping the payroll function, the report indicated that automation does not equate to job loss. Instead, it is shifting the responsibilities of payroll professionals toward more strategic roles.

Globally, companies said they want payroll teams to focus more on integrating emerging technologies (57%), improving business processes (55%), conducting data analysis (54%), and engaging in strategic planning (53%).

Reaching the people who run Asia's businesses is harder than it used to be.

Inboxes are crowded. Attention is short. The executives you most want to reach — the founders, CFOs, and operators who actually move budgets — are the hardest to find through the usual channels. If you're building a company, a category, or a reputation, you already know this.

We've spent twenty years building the room they read. Singapore Business Review is where senior decision makers in Singapore and across Southeast Asia come for business coverage they can't get elsewhere — in print, online, and in person at the summits and roundtables we host across seven markets.

If you have something these readers should know about — a point of view worth publishing, a product worth their attention, an event worth their time — we'd like to hear what you're trying to do.

Book a meeting

| Or download the media kit (PDF)

240,000 senior readers quarterly in print Top 1,700 Singapore companies reached

7 markets across Southeast Asia