Chart of the Day: SMEs say getting gov’t grant approval hinders automation

Budget constraints hit businesses' goals to automate.

Budget constraints hit small and medium-sized enterprises (SMEs) aspirations in digitisation, which lessens manual tasks and makes workflow more efficient.

This chart from workato and SG Tech indicated that 30% of SMEs’ top frustration on their automation journey is getting approvals for government grants.

This was followed by a process that is too technical, business teams can’t automate independently (36%) and takes up too much bandwidth and resources from IT (33%).

“Access to greater public and private sector grants could ease SME automation journeys considerably,” read the joint study.

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