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3 years ago

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Longtime customer Mr Albert Lam learns what precautions he can take to avoid falling victim to fraudulent transactions and scams from digital ambassador Deon Khng at workshop conducted at Tampines branch on 16 April 2023 (Photo courtesy of OCBC)

OCBC upskills 2,000 elderly customers with its Digital Silvers programme

It is increasing its workshops to thrice a week from only twice a month.

OCBC is upskilling 2,000 elderly customers through its Digital Silvers programme.

OCBC Digital Silvers is a one-on-one training programme for elderly customers aged 60 years and above. Its curriculum aims to help the silver generation to learn how to bank and pay digitally, and to stay safe from scams whilst doing so.

The bank is increasing the frequency of its workshops from around twice a month to thrice a week.

ALSO READ: OCBC and SG police force prevent scam losses worth S$12.6m

OCBC is also leveraging all 30 of its personal banking branches island-wide to do so, up from the 10 heartland branches.

The programme has reportedly already benefited more than 300 elderly customers since its launch in September. With this, OCBC said that it's on its way to achieving its initial target of upskilling 400 elderly customers by June 2023, which is its goal during the programme’s launch.

OCBC said that its Digital Silvers Programme has been refreshed – and will continuously be updated – to meet the needs of customers.

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