Lotte Duty Free to take over Liquor & Tobacco concession at Changi Airport

All 18 stores will be redesigned.

South Korea-based Lotte Duty Free will take over the operations of Liquor & Tobacco concession at Changi Airport by June 2020 after winning the tender conducted by Changi Airport Group (CAG), according to a press release.

The six-year tenancy contract covers all 18 liquor & tobacco stores across Changi’s four terminals, spanning more than 8,000 sqm of retail space.

Lotte Duty Free seeks to redesign all 18 liquor and tobacco stores in phases. The Terminal 3 Liquor and Tobacco duplex store will also see a complete revamp of its store façade.

All stores will be infused with lifestyle elements experiential activations like product personalisation in the form of customised whiskey-blending and sport liquor boutique concepts and curated zones, on top of annual large-scale consumer events.

“[Lotte’s proposal] is aligned with CAG’s vision to offer passengers a seamless omni-channel retail experience and new retail-tainment initiatives leveraging smart technologies,” CAG executive vice president Lim Peck Hoon said.

The last round of tenders were conducted for the Liquor & Tobacco and Perfumes & Cosmetics concessions in 2013.

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