Business management

Leaders can apply ‘abundance test’ to clarify where the technology should be applied

Competitive advantage belongs to companies that can sustain, govern and defend the tech

Manual labour and handshakes may survive artificial intelligence, but the underlying tasks are already changing

Shareholders seem to have more patience than sports fans

Supportive managers are the key to cultivating a productive workplace

Pay and career progression matter, but so does feeling valued by the people you work with

When managers focus on launches and neglect maintenance, products suffer

Tacit knowledge is vital to many jobs

The empathy gap doesn’t stem from people