Reinstate your suspended DBS/POSB credit facilities
Reactive your suspended accounts and start spendingReactivate suspended DBS/POSB Credit Cards or Cashline
Easy online submission
Continue using your credit facilities seamlessly after approval
Reinstate your suspended DBS/POSB credit facilities
Overview
Overview
Features
How it works
Eligibility
Required Documents
FAQ
How reinstatement works for you
Get your suspended DBS/POSB credit facilities reinstated once the eligibility criteria are met.Reactivate your account
Reinstate suspended DBS/POSB Credit Cards or Cashline.
Hassle-free submission
Apply online via digibank.
Resume usage smoothly
Continue using your credit facilities seamlessly after reinstatement approval.
How to reinstate your suspended account
Follow these steps to request reinstatement of your unsecured credit facilities.1
Check your eligibility
You can request for reinstatement of your unsecured credit facilities when:
2
Submit your request onlineComplete the online reinstatement application form and submit together with your latest income documents
3
Credit assessmentThe bank will review and assess the application.
4
Get reinstatedOnce approved, your suspended credit facilities will be reinstated.
Who can request for reinstatement
You may request reinstatement if your unsecured credit facilities were suspended for the following reasons:Balance to Income Ratio (BTI)
If your BTI ratio exceeds 12 times of your monthly income for 3 consecutive months.
Past due accounts
At least one of your credit cards or unsecured facilities is 60 days or more past due.
Debt assistance plans
You are on existing Debit Consolidation Plan (DCP) or Repayment Assistance Scheme (RAS).
SINGAPORE CITIZENS & PRs
Required documents for Salaried Employees
Provide either Option A or Option B below.Option A | Salary Crediting into DBS/POSB Account1,2 |
Option B |
|
Note: | 1Income record / documents must not be dated more than 3 months prior to date of application. 2Your salary must be credited via GIRO, to your own DBS/POSB Account for the last 3 consecutive months and your current annual income meets our minimum income criteria. Salary credited into joint account will not be considered. |
SINGAPORE CITIZENS & PRs
Required documents for Variable Commission-based Employees/ Self-Employed
Latest Income Tax Notice of Assessment | 2 years |
Singapore Citizens & PRs
Optional income documents (Age 56 and above)
CPF Monthly payouts history statement or Personal bank statement in SGD showing CPF Life payout | 1 month |
Annual personal bank statement in SGD showing dividend or interest income | 1 year |
Personal Bank statement in SGD showing pension payout | 3 months |
CPF Transaction History showing Retirement Sum Scheme (RSS) payout and RSS Balance | 1 year |
Foreigners
Required documents for Salaried Employees
Employment Pass | Minimum 6 months validity remaining. |
Company letter certifying Employment & Salary (in Singapore dollar currency) | Issued within 3 months of the application date. |
Computerised Payslip1 | Latest computerised payslip. |
Income Tax Notice of Assessment | Latest Income Tax Notice of Assessment. |
Note: | 1Income documents must not be dated more than 3 months prior to the application date. |
Foreigners
Required documents for Variable Commission-based Employees/ Self-Employed
Employment Pass | Minimum 6 months validity remaining. |
Company letter certifying Employment & Salary (in Singapore dollar currency) | Issued within 3 months from the application date. |
Income Tax Notice of Assessment | Latest 2 years’ Income Tax Notice of Assessment. |