Singtel CEO's pay cut 16.9% to $6.8m after Optus, Singapore outages

The salary reduction came despite a stronger financial performance in FY2026.

Singtel CEO Yuen Kuan Moon's total remuneration fell 16.9% to $6.8m for FY2026, down from $8.2m in FY2025.

“In assessing the performance for the year ending 31 March 2026, and determining the appropriate remuneration outcome for the Group CEO, the Board took into account the Optus Triple Zero incident and the Singtel Singapore network outages during the year,” the company said in a bourse filing.

The Optus Triple Zero incident refers to a network failure on 18 September 2025 that prevented hundreds of Optus customers in parts of Australia from reaching emergency services via Triple Zero (000) for almost 14 hours after a firewall upgrade.

The outage has been linked to two fatalities and prompted investigations by Australian authorities.

In Singapore, Singtel experienced a series of network outages during FY2026 that disrupted mobile services for customers and drew attention from regulators.

The combined remuneration of other key executives also declined to $25.9m, with the company citing the same service disruptions.

The reduction in executive pay came despite a stronger financial performance in FY2026.

Net profit rose 40% to $5.6b, driven by exceptional gains from partial stake sales in Airtel, although this was partly offset by provisions related mainly to its Australian operations.

Underlying net profit increased 12% to $2.77b, supported by a 9% rise in operating company EBIT to $1.5b.

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