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NEA unveils AI chatbot to help public check recyclability of items

The interactive chatbot is available on both WhatsApp and Telegram.

The National Environment Agency (NEA) is launching a new AI chatbot that will reportedly let the public check if an item can be recycled.

Available on Whatsapp and Telegram, users can describe or upload a picture of the item, of which the AI chatbot will offer advice on whether an item is recyclable and how to do so.

It was launched by Senior Parliamentary Secretary for Sustainability and the Environment Baey Yam Keng during the Recycle Right campaign at Unity Primary School.

This comes after NEA's survey which stated that household recycling rate increased from 64% to 72%.

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