Order Cancellation Policy
Once an order is submitted, it cannot be cancelled. Due to the preparation required for each of our products, we are unable to accommodate cancellations or offer refunds once an order has been placed.
In the event that we are unable to confirm and/or verify any orders received through the mobile number provided to us, we reserve the right to cancel the said order.
Delivery Policy
If you are not available to receive your order at the agreed-upon delivery time, our delivery team will securely leave the order at your doorstep or another safe location. Photographic evidence will be provided as confirmation of delivery.
In cases where redelivery is requested following the provision of delivery proof, such requests will be considered as placing a new order, subject to product availability and delivery charges.
E-Voucher Refund Policy
We do not offer refunds for E-Vouchers that are expired or have not been used.
