Website Maintenance Services in Singapore
Keep your website secure, fast, and always online. WordPress, Shopify, WooCommerce, and custom CMS maintenance with 2-hour response time and no lock-in contracts.
What Happens When You Skip Website Maintenance?
Your website is constantly evolving from content uploads and plugin updates to design changes and feature integrations. These updates, while necessary, can sometimes cause broken functions or compatibility issues.
Without proper maintenance, your website can become vulnerable to security threats, slow performance, and SEO drops.
That’s where MediaPlus Digital’s web maintenance services come in ensuring your site remains stable, secure, and always running smoothly.
What Makes Good a Web Maintenance Services
At MediaPlus Digital, we go beyond fixing bugs. Our team performs regular CMS updates, theme and plugin maintenance, and full technical reviews to keep your website in top condition.
Our packages are also flexible whether you need major content uploads, new page creation, or UI updates, we’ll ensure your website stays fresh and relevant to your audience.
Comprehensive Website Maintenance Services
Everything you need to keep your Singapore business website running at peak performance.
CMS & Plugin Updates
Regular WordPress core, theme, and plugin updates. Shopify app updates. Compatibility testing before every update to prevent breakage.
Security Monitoring
Malware scanning, firewall management, SSL certificate monitoring, and vulnerability patching. We catch threats before they become problems.
Daily/Weekly Backups
Automated backups stored offsite with one-click restore capability. Never lose your content, data, or customer information.
Speed Optimisation
Image compression, caching setup, database cleanup, and Core Web Vitals monitoring. Keep your site fast for users and Google.
Content Updates
Text changes, image uploads, new pages, product updates, banner swaps. Allocated manhours each month for your content needs.
2-Hour Response Support
Guaranteed 2-hour response time during business hours. Bug fixes, error resolution, and technical assistance when you need it.
Uptime Monitoring
24/7 automated uptime monitoring with instant alerts. We know when your site goes down before your customers do.
Stock Photo Access
Access to our professional stock photo library for content and design refreshes. No extra licensing costs for you.
Monthly Reports
Performance reports covering uptime, speed scores, updates applied, issues resolved, and recommendations for improvement.
Getting Started Is Simple
01
Free Audit
We review your current website's health, speed, security, and identify issues.
02
Choose Plan
Pick the maintenance plan that fits your needs. No lock-in, cancel anytime.
03
Ongoing Care
Regular updates, monthly reports, and fast support whenever you need it.
Rated highly by our clients
RatingPhynilia ensures our vision is not only realized but surpassed with finesse and efficiency. Her dedication to our project speaks volumes about her professionalism and commitment to client satisfaction. Working with her has been a pleasure! Highly recommended for anyone seeking top-notch digital solutions!
Excellent experience. They are very responsive and very good at what they do. Highly recommended!
Have been working with MediaPlus Digital for 3 years now. Very responsive and helped solve many of our problems. Reliability is very important to us in the agency line of work. Dedicated and responsible bunch of folks 👍👍
Christina and her team are very helpful and responsive! We have really enjoyed working with them and we are looking forward to taking our digital marketing efforts to even greater heights together in the time to come.
Had a great time working on a project with Christina, she is very responsive and easy to communicate with. Would highly recommend Christina to anyone looking for web design or digital marketing services. Thank You again Christina and Team. Job well done!
Why Singapore Businesses Choose MediaPlus for Website Maintenance
Full In-House Team
No outsourcing. Our designers, developers, and support staff are all in-house at our Singapore office. You speak directly with the people maintaining your site.
1,000+ Websites Managed
We've maintained over 1,000 websites since 2013 across e-commerce, corporate, healthcare, F&B, education, and more. We've seen (and fixed) every issue imaginable.
Beyond Just Updates
We don't just click "update." We test, monitor, and optimise. Our maintenance includes speed optimisation, SEO health checks, and proactive security not just reactive patching.
EDGE Grant Support
PSG has been replaced by the EDGE Grant. We help eligible businesses check what support applies, at up to 50% for SMEs and up to 30% for non-SMEs depending on the activity, and help with the paperwork.
Frequently Asked Questions (FAQs)
How much does website maintenance cost in Singapore?
Website maintenance in Singapore typically costs $150–$800/month depending on site complexity. Basic WordPress maintenance starts from $150/month, business sites $300–$500/month, and e-commerce sites $500–$800/month. MediaPlus offers transparent packages with no hidden fees. All plans are month-to-month with no lock-in.
What is included in website maintenance?
Our maintenance includes CMS and plugin updates, security monitoring, daily/weekly backups, uptime monitoring, content updates (allocated hours), speed optimisation, SSL management, bug fixes, and technical support. Advanced plans include SEO health checks, performance audits, and priority support with a dedicated account manager.
How often should a website be maintained?
At minimum, websites should be maintained monthly for CMS and plugin updates. High-traffic and e-commerce sites need weekly monitoring. Security patches should be applied immediately when released. Our automated systems monitor client sites continuously and alert our team to any issues in real time.
Do you maintain Shopify and WooCommerce sites?
Yes. We maintain WordPress, Shopify, WooCommerce, Joomla, and custom-built websites. Each platform has specific maintenance requirements — for example, WooCommerce requires plugin compatibility testing before updates, while Shopify needs app monitoring and theme maintenance. Our team is experienced across all major platforms.
What happens if my website goes down?
Our maintenance plans include 24/7 uptime monitoring and a guaranteed 2-hour response time for critical issues during business hours. For Enterprise clients, we provide 1-hour priority response including weekends. According to ITIC's 2024 report, even one hour of website downtime can cost businesses up to $300,000.
Can I cancel my maintenance plan anytime?
Yes. All our maintenance plans are month-to-month with no lock-in contracts. We believe in earning your business through service quality, not contractual obligations. You can upgrade, downgrade, or cancel at any time with 30 days' notice.
Can I use a government grant for website maintenance?
PSG closed to new applications on 29 September 2026. Support now runs through the EDGE Grant, at up to 50% for SMEs and up to 30% for non-SMEs, within an annual cap of S$100,000. Support levels differ by activity, so contact us to check what applies to your maintenance package.
What is your response time for urgent issues?
We guarantee a 2-hour response time during business hours (Mon–Fri, 9am–6pm SGT) for all maintenance clients. Critical issues like site outages or security breaches receive immediate attention. Our E-Commerce plan includes 1-hour priority response and emergency weekend support.
Get a Free Website Health Check
We review your current website's health, speed and security, identify issues, and recommend the maintenance plan that fits. No lock-in, cancel anytime.
Contact Us
Do you have further enquiries or questions? Consult us today.