COTD: How AI-ready are Singaporean sellers?

61% are still skeptical about the usefulness of AI.

About a quarter of Singaporean sellers still lag in artificial intelligence (AI) adoption, due to a gap in awareness and actual implementation, according to a new report by eCommerce platform Lazada in partnership with Kantar.

The report, which surveyed Southeast Asian online sellers, also showed that seven in 10 sellers had strong familiarity with AI.

However, 61% are still skeptical about the usefulness of AI, but 89% know how critical it is for productivity.

Although, Singaporean online sellers have shown steady progress in integrating AI into their business, but still face gaps across key functions, with 46% of the surveyed expressing this.

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