CCS warns HelloRide over proposed price talks with rival Anywheel

Anywheel rejected both approaches and reported them.

The Competition and Consumer Commission (CCS) has warned HelloBikeSG Pte. Ltd. (HelloRide) after it twice proposed price discussions with competitor Anywheel Pte. Ltd. in 2025.

HelloRide and Anywheel are currently the only two licensed operators of shared bicycle services in Singapore, offering short-term bicycle rentals through mobile applications.

CCS launched an investigation following complaints from Anywheel. It found that a key HelloRide representative contacted an Anywheel representative in July and October 2025 to propose discussions on pricing.

Anywheel did not engage with HelloRide on either occasion and reported the communications to CCS.

CCS found that HelloRide’s conduct did not breach Section 34 of the Competition Act as the communications did not involve the disclosure of commercially sensitive information and no actual price discussions took place.

However, CCS said it does not condone the conduct, noting that any price discussions or coordination between the two operators could have had a direct and significant impact on competition and consumers.

“CCS commends Anywheel for not engaging with HelloRide’s invitation to discuss prices and for reporting the matter to CCS,” said CCS Chief Executive Alvin Koh.

“Anywheel’s conduct is what we expect of responsible market participants, and we want to assure businesses in similar positions that coming forward will always be the right course of action,” he said.

The commission said businesses approached to participate in anti-competitive information exchanges or offered commercially sensitive information by competitors should immediately decline, publicly distance themselves from the discussions and report the matter to CCS.

Businesses involved in anti-competitive agreements can also approach CCS under its leniency programme, which may provide a full waiver or substantial reduction in financial penalties.

Individuals with information on cartel activity can report it through CCS’s whistle-blowing scheme, which offers monetary rewards of up to $120,000.

“This case is a reminder to all businesses that they must act independently when determining their conduct on the market,” said Koh. “CCS will not hesitate to take enforcement action against businesses that are found to have engaged in anti-competitive conduct.”