Ninja Van pledges timely payment to Vietnam unit staff after protests

Ninja Van held virtual meeting with affected employees on 10 September.

Singapore-based logistics provider Ninja Van aims to resolve the salary and social insurance payment delays faced by employees of its subsidiary, ECRM Nobita, in Vietnam within two weeks. 

Employees of ECRM Nobita, a software firm, protested at their offices on 12 September, demanding payment of overdue salaries and social insurance contributions. 

In a statement sent to Singapore Business Review, the employees said they have not received their full wages or social insurance contributions since July 2024. 

In response to the publication's query, Ninja Van said it already held a virtual announcement with all ECRM Nobita employees across three cities in Vietnam on 10 September.

"During the announcement, we explained the situation and committed to holding in-person meetings with each employee to address any concerns and questions privately," Ninja Van told the publication.

"We also invited them to reach out to Ninja Van management or our on-site team for further discussion," the company added. 

The employees, however, said the virtual meeting failed to resolve the issue. 

Ninja Van, for its part, has vowed to honour its obligations and stand by the employees of ECRM Nobita as its parent company.  

"The employees have worked hard and deserve to be paid on time and in full. We are also reviewing the overall situation with ECRM Nobita's management and will take the necessary actions to prevent this from happening again," the company told the publication. 

Meanwhile, the company emphasised that ECRM Nobita’s situation is separate from Ninja Van’s operations.