330 views

SBR Technology Excellence Awards 2024 Winner: Far East Organization

Ng Yee Pern, Chief Technology Officer of Far East Organisation, talks about their strategic use of automation to enhance hotel and service operations. By automating tasks, they're ensuring smoother guest experiences, whilst improving employee engagement across their entire business.

Since August 2023, their Robotic Process Automation solution improved efficiency and accuracy, processing 470 reservations daily, equating to 14,000 per month, with a 200% accuracy boost from the pilot phase.

To read more about their initiatives and their win at the Automation - Hospitality & Leisure category of the SBR Technology Excellence Awards 2024, visit.

Join Singapore Business Review community

Follow the link for more news on

Join Singapore Business Review community
Since you're here...

...there are many ways you can work with us to advertise your company and connect to your customers. Our team can help you design and create an advertising campaign, in print and digital, on this website and in print magazine.

We can also organize a real life or digital event for you and find thought leader speakers as well as industry leaders, who could be your potential partners, to join the event. We also run some awards programmes which give you an opportunity to be recognized for your achievements during the year and you can join this as a participant or a sponsor.

Let us help you drive your business forward with a good partnership!

Top News

Singapore, Sweden deepen clean-energy cooperation
The partnership will focus on hydrogen, ammonia, regional power links and high-voltage transmission technologies.

Exclusives

Singapore opens door to foreign stablecoins under tighter rules
Banks may need separate companies to issue stablecoins under the proposed framework.
Singapore's most notable architecture professionals under 40 of 2026
The honourees span five firms, with women in the majority and a combined portfolio that includes a $960m hospital campus.