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Microsoft Exchange Service Disruption: Due to the Microsoft outage from 12 to 13 Nov 2026, our ability to receive and respond to emails, website enquiries, online form submissions and appointment booking requests was disrupted. Email services began recovering late in the evening of 13 Nov 2026. The resulting backlog will be attended to progressively from Monday, 16 Nov 2026, during office hours. Responses may be delayed.