, Singapore

How open is Asia to branchless banking?

Approximately 55-80% of customers are considering opening an account in a digital-only bank.

More than a third (40%) of customers in developed Asia are willing to shift to branchless or digital-only banks, according to a report from management consultancy firm McKinsey.

The openness of customers to digital alternatives without the need for a physical distribution network has been correspondingly met by the local market in developed Asia.

"Over the last three years, several new banking propositions have been launched across the Asia-Pacific region," McKinsey noted.

In Korea, for instance, Kakao launched Kakaobank to become the fastest-growing mobile bank in teh world with over 5.5 million users and $6b in deposits.

Emerging Asia isn't one to be left behind as 35% of customers have expressed willingness to shift to branchess banking, supported by a slew of fintech initiatives from major banking players. BTPN in Indonesia, for instance, launched Jenius, a standalone and first-to-market digital bank whilst Singapore's DBS has expanded its mobile-only digital bank in India in 2016 and to Indonesia in 2017.  

Join Singapore Business Review community
Join Singapore Business Review community
A NOTE FROM SINGAPORE BUSINESS REVIEW

Reaching the people who run Asia's businesses is harder than it used to be.

Inboxes are crowded. Attention is short. The executives you most want to reach — the founders, CFOs, and operators who actually move budgets — are the hardest to find through the usual channels. If you're building a company, a category, or a reputation, you already know this.

We've spent twenty years building the room they read. Singapore Business Review is where senior decision makers in Singapore and across Southeast Asia come for business coverage they can't get elsewhere — in print, online, and in person at the summits and roundtables we host across seven markets.

If you have something these readers should know about — a point of view worth publishing, a product worth their attention, an event worth their time — we'd like to hear what you're trying to do.