NTUC affiliates step in to support workers after Deliveroo's Singapore exit

The Deliveroo shutdown displaced around 70 staff.

The Singapore Manual & Mercantile Workers’ Union (SMMWU), NTUC’s e2i, and the National Delivery Champions Association (NDCA) are providing job placement assistance and earnings recovery support to workers following the closure of Deliveroo’s Singapore operations.

Deliveroo announced its exit on 25 February 2026 and ceased operations on 4 March 2026, affecting about 70 office staff in administration, sales, marketing, and IT, as well as delivery riders.

SMMWU and NTUC’s e2i held a briefing on 5 March 2026 to offer career coaching and job market information to office employees, giving access to the SkillsFuture Jobseeker Support Scheme and the Union Training Assistance Programme.

SMMWU members will also receive coverage under the NTUC GIFT insurance policy, according to a press release.

NDCA represents delivery riders in discussions with Deliveroo management regarding payment timelines and outstanding incentives.

Deliveroo plans to pay earnings and incentives from 16 to 28 February 2026 by 7 March 2026. Earnings, incentives, and CPF payments for orders between 1 and 4 March 2026 will reach rider accounts by 10 March 2026.

NDCA is assisting riders with onboarding at platforms such as Grab and Foodpanda, with the latter creating a simplified process and joiner incentives for these workers.

NTUC’s e2i offers career coaching and job matching for riders seeking full-time employment, the press release said.

Vera Lau, 32, a former operations employee, is using e2i career coaching to seek a role in sectors such as fintech. She is also considering a career change to professional driving.

Lau worked for the firm during market reductions and COVID-period layoffs.

The UK-based food delivery platform has operated in Singapore since 2015. Affected employees and riders can contact SMMWU or NDCA for support.

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