Generative AI

But two in five shared that their companies use GenAI for many use cases.

The bank plans to engage 50,000 businesses over the next two years.

The company also aims to deepen its Asia Pacific and Europe presence. 

It also launched an accelerator programme across Asia Pacific.

Separately, the IBF has given out skills badges to 3,000 professionals.

Whilst 59% of Singapore businesses use GenAI, only 23% of customers see it boosting their trust.

This allows legal professionals to focus on higher-value work.

About 43% of them have already used AI for shopping.

About 43% of them have already used AI for shopping.

CSO assistant is expected to benefit its over 500 CSO staff in Singapore.

Businesses are struggling to integrate new data sources, amongst others.

Meanwhile, some of the respondents are uneasy about its future.

Generative AI (GenAI) took the world by storm, mainly with the release of ChatGPT in late 2022. This next generation of artificial intelligence (AI) can generate content — such as text, images and videos — across domains without much data or human guidance, based on a given prompt or context.

AI bias in the city-state significantly more than the global average

The guide is an initiative to respond to Singapore's National AI Strategy 2.0.

Three in five firms plan to cut their customer experience budgets in the next 12 months.